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Have a question regarding anything FabFitFun related? Our Customer Care Team can be reached 24/7 by visiting fff.me/care! Xo


fabfitfun.com
Founded in 2010
Los Angeles, California, United States
+120
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FabFitFun Reviews Summary

FabFitFun has a rating of 4.1 stars from 4,325 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FabFitFun most frequently mention customer service, winter box and annual member. FabFitFun ranks 4th among Subscription Shopping sites.

service
217
value
200
shipping
191
quality
192
This company responds to reviews on average within 7 days

We monitor reviews for authenticity

North Carolina
1 review
0 helpful votes
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Best Decision I've Made
August 29, 2019

I love this sub box, you can't beat the value for the money and being able to customize more and more each season really makes it unique and fully mine!

Date of experience: August 29, 2019
FabFitFun .. — FabFitFun Rep
over a year old

Hi Denise, thank you for the review! We're excited to hear that you are loving the products you are receiving! We cannot wait for you to see what we have in store for the future! Xo

California
1 review
0 helpful votes
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Love this box. Have been introduced to some great items that I never would have found without this subscription. Worth every penny

Date of experience: August 29, 2019
FabFitFun .. — FabFitFun Rep
over a year old

Hi Linda, thank you for taking the time to review! We are thrilled to hear that you and your coworkers are enjoying your memebrships together! Xo

Louisiana
1 review
1 helpful vote
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Trying new things
August 29, 2019

I love that I am able to try things that I would normally not purchase. Most products are brands I have not heard so it expands my knowledge to share with my teen.

Date of experience: August 28, 2019
FabFitFun .. — FabFitFun Rep
over a year old

Hi Ashlee, we appreciate you taking the time to review! Our team is always working hard to introduce members to new brands and exciting products each season in hopes of delighting all customers! We're happy to hear that you and your family are loving your products! Xo

Arizona
1 review
0 helpful votes
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Products are awesome! Selection is amazing! Never disappoints! It's like Christmas every season!

Date of experience: August 28, 2019
FabFitFun .. — FabFitFun Rep
over a year old

Hi Denise, thanks for taking the time to review! We're thrilled to hear you are loving everything about your membership! Xo

Texas
1 review
0 helpful votes
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Not the best box
September 1, 2019

Was a little disappointed by this seasons box. The first item I picked and was excited about they took away. A lot of the same kind of products this time around. Not my favorite box so far

Date of experience: August 28, 2019
Massachusetts
1 review
0 helpful votes
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Skin care mania lol
August 29, 2019

My only issue, and this was probably because of the things I chose, was that I got ONLY skin care products, nothing else. I was kind of hoping for a cute bag or glasses or a sweater or a carry mug for tea or something else. I do absolutely love all the skincare products though and can't wait to try them all!

Date of experience: August 28, 2019
FabFitFun .. — FabFitFun Rep
over a year old

Hi Clarie! While we want each of our customers to absolutely love every product they receive we also know everyone has different tastes and not every item will be a hit for all our members. Our team is always working hard to introduce members to new brands and exciting products each season in hopes of delighting all customers! We recommend that our members take advantage of customization so that they receive items they’re sure to love in their boxes! We hope to have the chance to surpass your expectations in the future and if we can assist you, please feel free to reach out to us at fff.me/care!

Kentucky
1 review
0 helpful votes
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LOVE FFF
August 29, 2019

I have had a wonderful experience with FFF. Some boxes have been better than others, but there is always something that I am really excited about getting. I also, love, love, love the add on and edit sales.

Date of experience: August 28, 2019
FabFitFun .. — FabFitFun Rep
over a year old

Hi Stephanie! Thanks for taking the time to review! We love to introduce our members to new and exciting brands via the seasonal boxes and our Add-On and Edit sales! We're happy to hear that you are enjoying your membership! Xo

Nevada
1 review
0 helpful votes
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Awesome
August 29, 2019

I love fff. Most the products are great and if I don't like something it's a good gift. I use many things daily like the face scrub wallet soap sponge hair straightener lotions make up products. I'm surprised when I tell my friends about it they dont know what it is. It's such a good deal and so fun to get every 3 months

Date of experience: August 28, 2019
FabFitFun .. — FabFitFun Rep
over a year old

Hi April, thanks for taking the time to review! While we want each of our customers to absolutely love every product they receive we also know everyone has different tastes; however, we're happy to hear that you are able to gift these items. We are happy to have you as a member and we cannot wait for you to see what we have in store for the future! Xo

California
1 review
0 helpful votes
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I truly enjoy opening my seasonal box and finding all the fun goodies I chose and those that are a surprise! I'm trying so many other brands and products that I normally wouldn't and for the most part I've enjoyed them. Love gifting to myself

Date of experience: August 28, 2019
FabFitFun .. — FabFitFun Rep
over a year old

Hi Christine! Thanks for taking the time to write a review! We're happy to hear that you are enjoying your membership and the products you are receiving! Xo

Michigan
1 review
0 helpful votes
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GREAT
August 28, 2019

Awesome - i was really iffy about doing something like this, investing money into a box of things I may or may not like. However, I have loved trying everything in my past two boxes. The stuff I have recieved has been great and relatively on time.

My only lows are one of the nicest add-ons was eliminated after adding, and I was sent the wrong item once (but FFF handled it well and is sending me the proper item).

Date of experience: August 28, 2019
FabFitFun .. — FabFitFun Rep
over a year old

Hi Ally, thanks for taking the time to review! We're happy to hear that our team was able to assist you. We're sorry to hear you were affected by some glitches in our sales, and we hope to surpass your expectations in the future! If you have any questions or concerns regarding your membership, please reach out to us at fff.me/care!

New York
1 review
1 helpful vote
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Just ok
August 28, 2019

I love trying these items don't get me wrong... but... I received a face mask last time so I don't need one already in this next box. The lunch tote is tiny. The vitamin C stuff is nice but doesn't open right! I don't have under eye circles so I won't use the strips. I'm sorry to be so negative but I wanted to be honest. Thanks for asking.

Date of experience: August 28, 2019
FabFitFun .. — FabFitFun Rep
over a year old

Hi Amanda, we're sorry to hear about your disappointment with your items! Our team works hard every season to curate a box our members will love and we're sorry this season missed the mark! Please contact our team at fff.me/care so that we can fully assist you! We hope to have the chance to surpass your expectations in the future and we look forward to turning this situation around for you.

Canada
1 review
0 helpful votes
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Amazing subscription box!
August 28, 2019

I have been getting fab fit fun for about 2 years now and it's easily one of my favourite boxes! I love getting to try bougie items I wouldn't necessarily pick for myself. I have found some new brands to love after being able to try the items out! Member perks are also fantastic. I love the edit sales there's always great treasures to find. I also like that you can add additional items to your box for a low price, sometimes it's hard to pick between the options during the customization.

Date of experience: August 28, 2019
FabFitFun .. — FabFitFun Rep
over a year old

Hi Acacia! Thanks for taking the time to write a review! We're happy that you have been able to snag great products in our sales and that you are enjoying your membership! Xo!

California
1 review
1 helpful vote
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I have had to contact customer service a couple times regarding different things. Both times someone replied and was able to help me quickly and efficiently. In regards to the box itself, I couldn't be more happy. I upgraded to the annual subscription so I could pick more items in the box and provide a better experience when I received my box. This allows me to know exactly what I am getting except for when I choose mystery items, of course! All in all, I am in love and asked my husband to buy another year for
My Christmas present!

Date of experience: August 28, 2019
FabFitFun .. — FabFitFun Rep
over a year old

Hi Deanna, thanks for reviewing! We're happy that our team was able to assist you and we're happy to have you as a member! Xo!

Washington
1 review
0 helpful votes
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Awesome Little Surprise
August 28, 2019

Fab Fit Fun is an awesome little surprise to give yourself each season. I haven't been disappointed with a box yet! I love everything.

Date of experience: August 28, 2019
FabFitFun .. — FabFitFun Rep
over a year old

Hi Alyssa, thanks for taking the time to review! We're thrilled to hear that you are enjoying your membership and we're excited for you to see what we have in store for the future! Xo!

Indiana
1 review
2 helpful votes
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I just received my 5th and worst fff box. Even though the profile I completed specifically tells the products I'm most interested in and beauty products are listed as least liked, as I am a Rodan and Fields Consultant, every product in this box is "beauty" related. I am seriously considering canceling my subscription. What good is completing a profile if it's not going to be taken into consideration?

Date of experience: August 28, 2019
FabFitFun .. — FabFitFun Rep
over a year old

Hi Tracey! Please note that the personal survey completed upon sign up is not a personal customization tool; it is used by our team to get to know our member base. At this time, we do not have a fully customizable box; however, we hope to be able to offer this to members in the future. We hope to have the chance to surpass your expectations in the future and if there is anything we can assist you with, please feel free to reach out to us at fff.me/care!

Texas
1 review
0 helpful votes
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Love my seasonal box!
August 28, 2019

I have to say that I am torn between getting to choose so many items in my box and wanting it to all be a surprise. I have only done the choosing but I do really love it! These are items that I would never purchase for myself and it is nice to treat myself to expensive items while staying on budget.

Date of experience: August 28, 2019
FabFitFun .. — FabFitFun Rep
over a year old

Hi Alicia, thanks for taking the time to write a review! We're thrilled to hear you are enjoying your membership and your products! Xo!

Florida
1 review
1 helpful vote
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Fab fit fun
August 28, 2019

Ive had a great experience with my first 3 boxes. The summer edit sale was my first edit sale and my only bad experience. Items took weeeeeks to arrive, one of my items was cancelled, in the end, fab fit fun made it right. I was disappointed at the items in the fall box. I think summer edit and fall box were all part of the companies stress in moving to a new warehouse. I look forward to winter!

Date of experience: August 28, 2019
FabFitFun .. — FabFitFun Rep
over a year old

Hi Alexandra, thanks for taking the time to write a review! We're sorry to hear about your experience with the Summer Edit sale, but we're happy we were able to make it right for you. While we want each of our customers to absolutely love every product they receive we also know everyone has different tastes and not every item will be a hit for all our members. We value your input and hope you will take our box item product survey emailed out this season so we can get your in-depth feedback on how to make our future boxes even better and we cannot wait for you to see what we have in store for the future!

Texas
1 review
0 helpful votes
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Great most of the time
August 28, 2019

I really like it most of the time. However, sometimes I feel like the "mystery" item isn't worth it or I'd rather have 2 things from one "custom" not just 2 from each

Date of experience: August 28, 2019
Canada
1 review
0 helpful votes
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Fun but often feel left out
August 28, 2019

My experience has been good either then when the add on's are available as a Canadian I seem to get the message we can shop long after most of the really god stuff is gone. The goodies I get are great but I am thinking of joining the Canadian one, it is not as much fun but I get a Chance at good add on's and do not feel like i am missing out.

Date of experience: August 28, 2019
FabFitFun .. — FabFitFun Rep
over a year old

Hi Deborah, thanks for taking the time to write a review! We're happy to bring a piece of SoCal to Canada! Some of our products are not able to be shipped to our Canadian members due to regulations. However, our team works hard to provide alternative products that our members will love! We appreciate your feedback and we hope to have the chance to surpass your expectations in the future! If there is anything we can assist with, please reach out to us at fff.me/care!

Ohio
1 review
0 helpful votes
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Every box has way to much skin care. Also this fall box was not fall themed at all was very disappointed fall use to be the best box. Lately it seems there is so much skin care the boxes are just thrown together with no season theme just a bunch of skin care items.

Date of experience: August 28, 2019
FabFitFun .. — FabFitFun Rep
over a year old

Hi Chelsea, we're sorry to hear about your disappointment with your items! While we want each of our customers to absolutely love every product they receive we also know everyone has different tastes and not every item will be a hit for all our members. Our team is always working hard to introduce members to new brands and exciting products each season in hopes of delighting all customers! We hope to have the chance to surpass your expectations in the future and if there is anything we can assist with, feel free to reach out to us at fff.me/care!