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The company has garnered mixed reviews, with some customers appreciating the unique design and quality of certain garments. However, significant concerns overshadow these positives, particularly regarding sizing inconsistencies, poor customer service, and a challenging return process. Many customers reported difficulties in obtaining refunds and faced long delays, often feeling ignored by the company's support. Overall, while there is potential for stylish offerings, the prevailing sentiment suggests a lack of reliability and transparency, prompting potential buyers to approach with caution and do thorough research before purchasing.
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I ordered a dress for my daughter for vacations that arrived on time according to the tracking given to me. Unfortunately we had our mail stolen the night it arrived. We were very upset and contacted them the following day. They sent us a new dress free of charge and my daughter loved it! Great customer service!
I bought three dresses from Ezpopsy from the very first time. I ordered two Ms and then by accident, I also ordered an XS (oops!). One of the medium dresses fit me, but the other one was way too big. I carefully measured myself before ordering, so I recommend really checking how the dress is styled and whether it might run big. The XS obviously did not fit and since I am in Canada, I had to ship it back for a refund. Shipping back cost about $10 from where I live to California, with no tracking! I read reviews online and I was SO AFRAID I would never receive my refund. After I sent my shipment, I followed up with customer service and also sent them a copy of my postage receipt and the details of my order, when I suspected it had arrived about 2 weeks later (again - I didn't buy a tracking number). It took a little back and forth with giving the information, but the customer service told me that they would process my return. And... voila! The return showed up on my credit card statement a bit later without a hitch. So, even those with reviews are scary, I had a good experience! No issues with shipping arrival either - items all came as described and on time!
I recently ordered a dress for vacation from Ezpopsy and the material quality was great. It was light, with a silky lining which made it more comfortable, amazing quality for the price I paid (80$) I got expedited shipping (1-2 weeks) and somehow got it within 4 days. The colour was slightly different from the picture as the picture was a slate blue and I got a more greyish colour but I loved the colour anyway tbh. Pretty good quality for the price paid...
I have ordered numerous dresses from this site for school dances, and I love them. I love the styles of dresses they have and all their other options; I even looked for clothes on there because I was so satisfied with my first orders. They emailed me as soon as my items shipped, showed up on time at my doorstep (address labeling and all) with my order conformation page in the box. They're a great business who hold true to their value! I'd highly recommend it.
I have ordered numerous dresses from this site for school dances, and I love them. I love the styles of dresses they have and all their other options; I even looked for clothes on there because I was so satisfied with my first orders. They emailed me as soon as my items shipped, showed up on time at my doorstep (address labeling and all) with my order conformation page in the box. They're a great business who hold true to their value! I'd highly recommend it.
Retoure wurde nicht zurückerstattet, Firma behauptet, retoure wäre nicht eingetroffen!
Schlechte China billig Qualität!
Betrug!
I was truly impressed today by Ezpopsy customer service. I had placed an online order and wanted to exchange some of the items for a different size. I called Ezpopsy customer service and the associate who helped me was very courteous, polite and smart. He could place another order for me with price match in the sizes that I wanted without any hassle. When I got an email about the order, I realized that he ordered one of the items in the wrong size. Even though he made a mistake, I am still super happy with Ezpopsy because I called again and another person could help me with cancelling that order and placing it again with the correct sizes, again without any hassle. I am not deducting any stars for the mistake that one associate made because we all are humans and we all make mistakes. It is about you handle that mistake and how courteous you are to the customer. Very impressed that Ezpopsy has got it right!
I ordered my first dress from them and the quality and print were much better than my expectation for the affordable price. The fit was not quite right, but the support at Ezpopsy responded promptly to my need to return the Ezpopsy. I have received my replacement and second dress yesterday and I am very pleased with their customer service and quality!
A+ quality at such an low price. So skeptical of all of these websites but am pleasantly surprised with EZPOPSY. The selection and overall satisfaction for the 4 stuffs I ordered is beyond what I anticipated for the amount I spent. The sizes are true to size. I am 57 155 pounds and all ordered dresses fit perfectly. Overall I am happy with the purchase.
I am 100 percent okay with the service I received from www.ezpopsy.com, I have shop online for many years but I must say it that I am not always satisfy the way I do with EZPOPSY...
Will always come back...
I had an event in a few days and was yet to purchase my dress. I had no option but to order online due to my location. I just gambled selecting them and yes, I do not regret as it was delivered right on time and in the right size.
I have had a few experiences shopping online and i had almost given up till i found them, they offer a great service and would sure keep using them.
I once ordered the wrong size of jeans and had to contact them to change my order. The person to attended to me was very professional and was ready to satisfy me, i later got my own size delivered just on time.
I have ordered several times from this website and had nothing but wonderful service! In fact, one of my orders got stuck in customs somewhere in Germany for maybe 2 weeks and they some how managed to get it back on track and to me before my vacation. And dealing with the issue I had no problem getting in contact with the company. They answered my couple emails I sent. I think some people need to realise they are in another country. And Speaking about the dresses -"how pretty the dress were!" I have never bought any dresses from any other platform that fits so well, they were always true to size. The quality of the dresses were good as well. 5 Stars for me.
I order many things online at ezpopsy because I trust them. I have shopped at ezpopsy many times and have never experienced a problem. If for some reason I'm not satisfied with an item or there is a problem with an item, ezpopsy takes care of it with no hassles. I love ezpopsy
I ordered a couple of dresses a few days ago, which unfortunately got stuck in transit. I decided to contact Ezpopsy to lay my complaint seeing that my proposed delivery date had passed. To be honest, I didn't think I would get a refund of my products, but I did. I got my products and in excellent condition after speaking to the very helpful staff on call. Was impressed by how things were handled. A really lovely experience :)
The quality of the apparels i ordered are some of the best I have in my wardrobe. 95% cotton and 5% polyester. For this order though, I had to state in CLEAR TERMS what my requirements were to the sellers, who remained very professional throughout our conversation. Awesome awesome awesome!
Ezpopsy has helped me with wardrobe decisions over the past couple of months. While I had quite an experience prior to this order, I really commend the staff for such top notch work
I would not recommend shopping this site. The clothes are not sized accurately. If you order a size large or extra large it fits like a small so very unsatisfied customer. Will not buy again.
Dear Karen, Apologize for the inconvenience caused to you. We hope to offer better service to you. Thank you for your time.
I'm 100% okay with EZPOPSY.COM products and services, I order for dresses and it was deliver on time and good quality, I have order plenty of dresses from other sites but I'm not okay with them as this one.
Answer: Dear Brenda, thank you for your visiting to our site. We have our own exclusive designers for our items in Ezpopsy. We are committed to providing customers with original, high quality, and exclusively fashionable clothing at reasonable prices. We have plenty of customers over the world.
Answer: Dear customer, Kindly inform the order number starts from #816 and we will find your order.:) If you have any other questions, please do not hesitate to contact us At [email protected] or call us +85281720055 Thank you.
Answer: Hope we have helped you changed the size to correct size you want. Don't worry.
Answer: Kindly send emails to [email protected] or call +852 81720055 for inquiries please.
Answer: Hello, 2-5 business days of order processing time will be needed before the order is ready to be sent out. It takes 20-35 working days for delivery by Standard Shipping to Armenia once the parcel is sent out. It takes 2-5 working days for delivery by Express shipping once the parcel is sent out. We are located in China. :)
Answer: Yes, free shipping by standard shipping method
Answer: I am sorry that we do not find your order with the order number you provided. Could you please double check it? Or you can inform us the email address you provided for the order. Thank you.
Answer: We usually need 2~4 days to prepare the items before shipment. It takes 10-20 working days for delivery by Standard Shipping once the parcel is sent out. It takes 4-7 working days for delivery by Express shipping once the parcel is sent out. Total delivery time= processing time +shipping time
Answer: I am sorry that we could not ship to India currently.
Ezpopsy is a leading fashion online store featured by fashion designers. We sell cutting-edge fashion and offer a wide variety of fashion-related content. Our objective is to be the largest online wardrobe company around the world.We are committed to providing customers with original, high qualitied, and exclusive fashionable clothing.
Perhaps you're bored of hanging out and totally want to avoid embarrassment among others who happen to dress in the same style and color. Or if you’re on your way to look for something new, then you’re at the right place. We Ezpopsy provide the latest (almost daily) clothing in women’s fashion from the high-streets of London, Paris, Tokyo, Shanghai &New York at a favorable price.We bring together designers and fashion covering many different styles. We hope that every one of our customers will find their own unique and exclusive fashion styles on Ezpopsy. We believe fashion should be both personal and diversified.We have dedicated ...


Liebe Cornelia, entschuldige dich aufrichtig für die Unannehmlichkeiten, die dir entstanden sind. Wir werden Sie auf jeden Fall informieren, wenn wir Ihre Rücksendung erhalten und Ihnen zurückerstattet bekommen.