Check out our latest communities fighting
AI scams on Reddit and Facebook

website thubmnail of EZPOPSY

EZPOPSY

3.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate EZPOPSY?
grey stargrey stargrey stargrey stargrey star

EZPOPSY Reviews Summary

The company has garnered mixed reviews, with some customers appreciating the unique design and quality of certain garments. However, significant concerns overshadow these positives, particularly regarding sizing inconsistencies, poor customer service, and a challenging return process. Many customers reported difficulties in obtaining refunds and faced long delays, often feeling ignored by the company's support. Overall, while there is potential for stylish offerings, the prevailing sentiment suggests a lack of reliability and transparency, prompting potential buyers to approach with caution and do thorough research before purchasing.

This summary is generated by AI, based on text from customer reviews

service
105
value
103
shipping
103
returns
96
quality
102

We monitor reviews for authenticity

Emma F.
Singapore
1 review
0 helpful votes
Follow Emma F.
Unfollow Emma F.
Share Review
Report Review

I ordered a dress for my daughter for vacations that arrived on time according to the tracking given to me. Unfortunately we had our mail stolen the night it arrived. We were very upset and contacted them the following day. They sent us a new dress free of charge and my daughter loved it! Great customer service!

Date of experience: August 1, 2018
Rachel M.
India
4 reviews
0 helpful votes
Follow Rachel M.
Unfollow Rachel M.
Share Review
Report Review

I bought three dresses from Ezpopsy from the very first time. I ordered two Ms and then by accident, I also ordered an XS (oops!). One of the medium dresses fit me, but the other one was way too big. I carefully measured myself before ordering, so I recommend really checking how the dress is styled and whether it might run big. The XS obviously did not fit and since I am in Canada, I had to ship it back for a refund. Shipping back cost about $10 from where I live to California, with no tracking! I read reviews online and I was SO AFRAID I would never receive my refund. After I sent my shipment, I followed up with customer service and also sent them a copy of my postage receipt and the details of my order, when I suspected it had arrived about 2 weeks later (again - I didn't buy a tracking number). It took a little back and forth with giving the information, but the customer service told me that they would process my return. And... voila! The return showed up on my credit card statement a bit later without a hitch. So, even those with reviews are scary, I had a good experience! No issues with shipping arrival either - items all came as described and on time!

Date of experience: July 31, 2018
India
2 reviews
4 helpful votes
Follow Kate G.
Unfollow Kate G.
Share Review
Report Review

Comfortable
July 30, 2018

I recently ordered a dress for vacation from Ezpopsy and the material quality was great. It was light, with a silky lining which made it more comfortable, amazing quality for the price I paid (80$) I got expedited shipping (1-2 weeks) and somehow got it within 4 days. The colour was slightly different from the picture as the picture was a slate blue and I got a more greyish colour but I loved the colour anyway tbh. Pretty good quality for the price paid...

Date of experience: July 29, 2018
India
1 review
0 helpful votes
Follow Liudmila B.
Unfollow Liudmila B.
Share Review
Report Review

High Value
July 30, 2018

I have ordered numerous dresses from this site for school dances, and I love them. I love the styles of dresses they have and all their other options; I even looked for clothes on there because I was so satisfied with my first orders. They emailed me as soon as my items shipped, showed up on time at my doorstep (address labeling and all) with my order conformation page in the box. They're a great business who hold true to their value! I'd highly recommend it.

Date of experience: July 29, 2018
India
1 review
0 helpful votes
Follow Olga s.
Unfollow Olga s.
Share Review
Report Review

Good.
July 29, 2018

I have ordered numerous dresses from this site for school dances, and I love them. I love the styles of dresses they have and all their other options; I even looked for clothes on there because I was so satisfied with my first orders. They emailed me as soon as my items shipped, showed up on time at my doorstep (address labeling and all) with my order conformation page in the box. They're a great business who hold true to their value! I'd highly recommend it.

Date of experience: July 27, 2018
Germany
1 review
1 helpful vote
Follow Cornelia A.
Unfollow Cornelia A.
Share Review
Report Review

Betrug
July 21, 2018

Retoure wurde nicht zurückerstattet, Firma behauptet, retoure wäre nicht eingetroffen!
Schlechte China billig Qualität!
Betrug!

Date of experience: July 21, 2018
Ezpopsy O. EZPOPSY Rep
over a year old

Liebe Cornelia, entschuldige dich aufrichtig für die Unannehmlichkeiten, die dir entstanden sind. Wir werden Sie auf jeden Fall informieren, wenn wir Ihre Rücksendung erhalten und Ihnen zurückerstattet bekommen.

India
1 review
1 helpful vote
Follow Vince H.
Unfollow Vince H.
Share Review
Report Review

Truly impressed
July 20, 2018

I was truly impressed today by Ezpopsy customer service. I had placed an online order and wanted to exchange some of the items for a different size. I called Ezpopsy customer service and the associate who helped me was very courteous, polite and smart. He could place another order for me with price match in the sizes that I wanted without any hassle. When I got an email about the order, I realized that he ordered one of the items in the wrong size. Even though he made a mistake, I am still super happy with Ezpopsy because I called again and another person could help me with cancelling that order and placing it again with the correct sizes, again without any hassle. I am not deducting any stars for the mistake that one associate made because we all are humans and we all make mistakes. It is about you handle that mistake and how courteous you are to the customer. Very impressed that Ezpopsy has got it right!

Date of experience: July 19, 2018
India
1 review
0 helpful votes
Follow Madonna B.
Unfollow Madonna B.
Share Review
Report Review

Very Pleased
July 20, 2018

I ordered my first dress from them and the quality and print were much better than my expectation for the affordable price. The fit was not quite right, but the support at Ezpopsy responded promptly to my need to return the Ezpopsy. I have received my replacement and second dress yesterday and I am very pleased with their customer service and quality!

Date of experience: July 19, 2018
Christina K.
India
2 reviews
0 helpful votes
Follow Christina K.
Unfollow Christina K.
Share Review
Report Review

A+ Quality
July 19, 2018

A+ quality at such an low price. So skeptical of all of these websites but am pleasantly surprised with EZPOPSY. The selection and overall satisfaction for the 4 stuffs I ordered is beyond what I anticipated for the amount I spent. The sizes are true to size. I am 57 155 pounds and all ordered dresses fit perfectly. Overall I am happy with the purchase.

Date of experience: July 17, 2018
California
1 review
1 helpful vote
Follow Rose S.
Unfollow Rose S.
Share Review
Report Review

Great Service
July 17, 2018

I am 100 percent okay with the service I received from www.ezpopsy.com, I have shop online for many years but I must say it that I am not always satisfy the way I do with EZPOPSY...
Will always come back...

Date of experience: July 16, 2018
South Africa
1 review
2 helpful votes
Follow Grace S.
Unfollow Grace S.
Share Review
Report Review

Prompt delivery
July 16, 2018

I had an event in a few days and was yet to purchase my dress. I had no option but to order online due to my location. I just gambled selecting them and yes, I do not regret as it was delivered right on time and in the right size.

Date of experience: July 15, 2018
Nigeria
1 review
1 helpful vote
Follow Melda W.
Unfollow Melda W.
Share Review
Report Review

Great Online Store
July 16, 2018

I have had a few experiences shopping online and i had almost given up till i found them, they offer a great service and would sure keep using them.

Date of experience: July 15, 2018
Nigeria
1 review
0 helpful votes
Follow Reina B.
Unfollow Reina B.
Share Review
Report Review

I once ordered the wrong size of jeans and had to contact them to change my order. The person to attended to me was very professional and was ready to satisfy me, i later got my own size delivered just on time.

Date of experience: July 13, 2018
India
3 reviews
8 helpful votes
Follow Georgia J.
Unfollow Georgia J.
Share Review
Report Review

5 Stars for me
July 13, 2018

I have ordered several times from this website and had nothing but wonderful service! In fact, one of my orders got stuck in customs somewhere in Germany for maybe 2 weeks and they some how managed to get it back on track and to me before my vacation. And dealing with the issue I had no problem getting in contact with the company. They answered my couple emails I sent. I think some people need to realise they are in another country. And Speaking about the dresses -"how pretty the dress were!" I have never bought any dresses from any other platform that fits so well, they were always true to size. The quality of the dresses were good as well. 5 Stars for me.

Date of experience: July 12, 2018
India
1 review
1 helpful vote
Follow Rajwinder S.
Unfollow Rajwinder S.
Share Review
Report Review

I order many things online at ezpopsy because I trust them. I have shopped at ezpopsy many times and have never experienced a problem. If for some reason I'm not satisfied with an item or there is a problem with an item, ezpopsy takes care of it with no hassles. I love ezpopsy

Date of experience: July 3, 2018
GB
1 review
4 helpful votes
Follow Eva O.
Unfollow Eva O.
Share Review
Report Review

I ordered a couple of dresses a few days ago, which unfortunately got stuck in transit. I decided to contact Ezpopsy to lay my complaint seeing that my proposed delivery date had passed. To be honest, I didn't think I would get a refund of my products, but I did. I got my products and in excellent condition after speaking to the very helpful staff on call. Was impressed by how things were handled. A really lovely experience :)

Date of experience: July 1, 2018
California
1 review
0 helpful votes
Follow Lisa M.
Unfollow Lisa M.
Share Review
Report Review

Excellent Quality
June 30, 2018

The quality of the apparels i ordered are some of the best I have in my wardrobe. 95% cotton and 5% polyester. For this order though, I had to state in CLEAR TERMS what my requirements were to the sellers, who remained very professional throughout our conversation. Awesome awesome awesome!

Date of experience: June 29, 2018
NL
1 review
0 helpful votes
Follow Deval A.
Unfollow Deval A.
Share Review
Report Review

Nice store
June 28, 2018

Ezpopsy has helped me with wardrobe decisions over the past couple of months. While I had quite an experience prior to this order, I really commend the staff for such top notch work

Date of experience: June 28, 2018
Texas
1 review
9 helpful votes
Follow Karen W.
Unfollow Karen W.
Share Review
Report Review

Sizes Inaccurate
June 27, 2018

I would not recommend shopping this site. The clothes are not sized accurately. If you order a size large or extra large it fits like a small so very unsatisfied customer. Will not buy again.

Date of experience: June 27, 2018
Ezpopsy O. EZPOPSY Rep
over a year old

Dear Karen, Apologize for the inconvenience caused to you. We hope to offer better service to you. Thank you for your time.

California
1 review
0 helpful votes
Follow Preciou J.
Unfollow Preciou J.
Share Review
Report Review

Satisfactory
June 27, 2018

I'm 100% okay with EZPOPSY.COM products and services, I order for dresses and it was deliver on time and good quality, I have order plenty of dresses from other sites but I'm not okay with them as this one.

Date of experience: June 26, 2018

From the business

Ezpopsy is a leading fashion online store featured by fashion designers. We sell cutting-edge fashion and offer a wide variety of fashion-related content. Our objective is to be the largest online wardrobe company around the world.We are committed to providing customers with original, high qualitied, and exclusive fashionable clothing.

Perhaps you're bored of hanging out and totally want to avoid embarrassment among others who happen to dress in the same style and color. Or if you’re on your way to look for something new, then you’re at the right place. We Ezpopsy provide the latest (almost daily) clothing in women’s fashion from the high-streets of London, Paris, Tokyo, Shanghai &New York at a favorable price.We bring together designers and fashion covering many different styles. We hope that every one of our customers will find their own unique and exclusive fashion styles on Ezpopsy. We believe fashion should be both personal and diversified.We have dedicated ...