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EZPOPSY Reviews Summary
The company has garnered mixed reviews, with some customers appreciating the unique design and quality of certain garments. However, significant concerns overshadow these positives, particularly regarding sizing inconsistencies, poor customer service, and a challenging return process. Many customers reported difficulties in obtaining refunds and faced long delays, often feeling ignored by the company's support. Overall, while there is potential for stylish offerings, the prevailing sentiment suggests a lack of reliability and transparency, prompting potential buyers to approach with caution and do thorough research before purchasing.
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Guys please don't buy from this company, some staff, your order medium/or large and get exxxxxtra small sizes, impossible to return, don't answer emails and no address to return, they use pictures from expansive, brand magazine, and copy with quality is soooo cheap materials. Please take my advice.
Probably the single worst online shopping experience.
They basically sent me two dresses that were ridiculously sized and rubbish quality from China.
They tried to get me to keep them but I insisted I wanted a refund.
They gave me some stupid jump through hoops return policy where I paid £20 to return the dresses to China. They then have spent the next 6 weeks saying they hadn't received one of the dresses but still not refunded the other one. They have kept the dresses and my money. They are THIEVES The site should be shut down.
Any positive reviews are FAKE.
DO NOT BUY FROM THIS SITE... they are liars and cheats.
Two weeks ago, I ordered a two-piece outfit that my girlfriend was dying to have, I gave it two her yesterday on our 10 month anniversary and she absolutely loved it! The material is amazing, the size fits her perfectly! And I'm so happy that the shipping was free and fast! I surely will buy some more products for my gf, since Ezpopsy is her favorite online store.
Quality made and comfy. Very cute - received compliments right away. Fits as
Expected. Ordered an XL for 5' 6" - 160 lbs - DD chest as I don't like
Shirts too tight. I could have ordered a Large and it would fit just
Right, the XL is slightly big on my frame. I would recommend this shirt
To others.
These are soft with a bit of stretch, which makes them extremely comfortable. They can be worn all day and night...
The teeth on the zipper are a coppery color that allow for smooth zipping/unzipping. The button is a similar chestnut brown (as the pants), but is slightly transluscent--helping it blend into the background. I like that you actually have real back pockets (only a little smaller than on standard jeans). These are sewn in a way that look practically hidden, as well.
Got a poor quality dress and have contact the customer service get no reply. Be aware if you are not happy with their product you can't return and get money back.
Dear Ninie, Apologize sincerely for any inconvenience. Kindly send emails to service@ezpopsy to ask for return instructions. Thank you.
Don't buy from these people. I received an item way too small and was first offered 40% refund if I didn't return. Then when I insisted to return and as asked, I paid for postage, they eventually offered 60% with some lame lie to support the reneging. Dont do business with these people
Dear Carol, Apologize for any inconvenience caused to you. Hope to better the transaction with you.
Very sad - the Company is a Fake!
They book your money and of you want to return, you will NOT get your money back.
It is criminelly!
Never ever again.
Dear Faina,
Apologize for any inconvenience caused to you. We accept return for refund. Kindly respond to us and we hope to give you a better solution.
Recently, I got two pants from Ezpopsy because I wanted something to wear for an urgent but high profile meeting at work. I just went with my decision to buy two pants off Ezpopsy and trust me, I feel I made the right choice.
The highlights of my order were the quality of the pants and their design. When ordering something online, I am always cautious about quality but I was satisfied with what I got from here.
Ordering the two products was as easy as getting them. I got these, I wore one to the meeting and I got a few compliments too:)
Don't think I have any complaints with the company though. Henceforth the review and 5 stars. Keep up!
I tried Ezpopsy recently to get a few things such as some winter wear (hoodies), rompers and few dresses. Overall, my experience was great.
First, as I went through their website, I realized immediately how simple their site interface was. Everything was so clear to understand; all I had to do was to make a few clicks and I was good to go.
Whatever I needed was just there; hoodies, rompers, dresses, sweatshirts and more. Moreover, their products were excellent in quality too, especially the rompers and hoodies.
Comfortable and offering great quality, I feel Ezpopsy uses some top-notch materials on their products. This was clearly evident in the ones I received especially the hoodies. My experience, thus, with them was great.
5 stars for Ezpopsy.
A scam. Poor quality and when try to return will not give full refund due to "exchange rate difference", then tries to allege you have not sent back all the clothing and so will not give total refund. Thieves.
Dear J p. Apologize sincerely for any inconvenience. We are still trying to figure out your order details. Will get back to you with a good solution.
Ezpopsy is amazing! I bought a leather black jacket and it came on time and with a quality I didn't think it was avaiable! I have a friend who used it to buy a shirt and pair of pants and she told me it was one of the best online shops she ever tried. Really great! Congratulations!
Overpriced and fake. You will have a better chance shopping at a high quality thrift store. This place takes your money and you have to pay to return the items. This is a sad situation.
Dear Jennifer,
Apologize sincerely for any inconvenience.
Kindly let us know your order details and we hope to give you better solution.
Thank you.
Buyer Beware! They are in CHINA. They will send you cheap, defective goods and then when you try to return them, they will ask you to keep them and give them to someone else. NO KIDDING! They accept returns but they discourage them and ask you to keep items and they'll give you coupon towards next purchase. WHY would I do that? The items are mis-sized. The material is flimsy and cheap. The sewing is poor. To return, they give you a long set of instructions AND tell you it's going to be very expensive to return to China so why don't you just keep it. Yes! That's their strategy. I will NEVER do business with them again. I wish Facebook would remove them from the platform. Don't get stuck like I did!
Dear Elizabeth,
Apologize sincerely for any inconvenience.
Kindly let us know your order details and we hope to give you better solution.
Thank you.
They sent me a product damaged. I asked for a return and a new item and they told me I would have to ship it back to China myself with tracking. That was basically the cost of the dress. I would avoid this company!
Dear jamie, Apologize sincerely for any inconvenience caused to you. We will give you a good solution.
Two orders placed. First order smaller than product sizing chart. Skirt had elastic waist so was able to wear. Second order (dress and top) both MUCH smaller. I ordered using the size chart measurements provided?
Very frustrating return policy requiring multiple Emails. Phone number not USA NUMBER, unable to get thru/ did not understand number given. Cost $25 postage to return! Will Never order from PR CHINA again.
Dear customer, Apologize for the inconvenience caused to you. Kindly contact us to give you a better solution.
TERRIBLE CUSTOMER SERVICE AND PRODUCTS! Ordered a dress and it came looking like a TENT! You CAN return it- to CHINA and AT YOUR EXPENSE! Or you can get a measly 30% refund. WHAT A SCAM!
Dear customer, Apologize for the inconvenience caused to you. Kindly contact us to give you a better solution.
Half of items ordered were not delivered. Trying to get money back, so far unsuccessfully. Beware of this shop.
Dear Sebastian, Apologize for the inconvenience caused to you.We have arranged refund to you. Sorry for waiting.
The label says 100% silk when it is clearly 100% polyester. I can proof it. Terrible quality. Awful return policy. They should be reported. TRADING STANDARD
NEVER EVER ORDER FROM THOSE RIP OFFS
Dear Gaby, Apologize sincerely for any inconvenience caused. Kindly let me know your order details and we will give you a good solution.
From the business
Ezpopsy is a leading fashion online store featured by fashion designers. We sell cutting-edge fashion and offer a wide variety of fashion-related content. Our objective is to be the largest online wardrobe company around the world.We are committed to providing customers with original, high qualitied, and exclusive fashionable clothing.
Perhaps you're bored of hanging out and totally want to avoid embarrassment among others who happen to dress in the same style and color. Or if you’re on your way to look for something new, then you’re at the right place. We Ezpopsy provide the latest (almost daily) clothing in women’s fashion from the high-streets of London, Paris, Tokyo, Shanghai &New York at a favorable price.We bring together designers and fashion covering many different styles. We hope that every one of our customers will find their own unique and exclusive fashion styles on Ezpopsy. We believe fashion should be both personal and diversified.We have dedicated ...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Danusha,
Apologize for any inconvenience caused to you.
The entire order had been refunded to you. Kindly check your paypal account and wait for the refund to be clear to you.
Thank you for your time.