Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company has garnered mixed reviews, with some customers appreciating the unique design and quality of certain garments. However, significant concerns overshadow these positives, particularly regarding sizing inconsistencies, poor customer service, and a challenging return process. Many customers reported difficulties in obtaining refunds and faced long delays, often feeling ignored by the company's support. Overall, while there is potential for stylish offerings, the prevailing sentiment suggests a lack of reliability and transparency, prompting potential buyers to approach with caution and do thorough research before purchasing.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Ezpopsy mailed my merchandise to the wrong address and refuses to re-send to the provided address or refund me for the dress I will not receive.
This is after an original dress was received two weeks late with a broken zipper and wrong measurements. They refused to take back the dress with a new zipper and had me pay a percentage to have a new size mailed to me. Now this new size is on its way elsewhere and no one thinks it's their mistake to fix.
Don't shop with them. Bad quality and horrible customer service.
I read the refund guidelines and accepted them except what they don't tell you is - Even if the outfit is faulty which is their error, you still have to pay for the shipping to return the item. At first they said they will pay for the shipping cost and then when the time came they denied it and then started to ignore my emails all together. So, I do not have the clothes and I spent $70USD. Worsted experience online shopping so far.
Very good shop with very nice promotions. I did not have any problems with the order. Payment by paypal is a big plus for me and safety. The store performs fast shipments. The order always arrives within 14 days. Today I have several orders on my account. So far, no problem with the service and the store. I will continue shopping at Ezpopsy..
I'm very happy to share my experience with you'll. I't not once i ordered many times and love this website so much, i'ts full of every things like: women clothings, accessories etc. Anyway thumps up to these Ezpopsy staffs to make sure customers are getting satisfied...
The quality provided is so good and the prices are just fair enough with the products provided and even the discounts given are just amazing, Ezpopsy is the best option to choose for online shopping...
Ezpopsy is one of the coolest site I have ever known. I don't think there is any problem with this site. I will continuously look and see if they have good stuffs for a good price... Shipping is very fast and material quality time s also awesome..
I ordered a shirt and it was super high quality! It was one of most best the online shopping experiences!
Had a pleasant experience at ezpopsy.com, I was searching for an online shopping store to buy a hand bag for my fiance and I cam across ezpopsy. Had a wonderful experience with them. And the plus point is that I got a discount.
Great services! Am proud of Eppozzy since I got more that expected this time. You are the best online service providers I have come along. I recommend anyone in need of outstanding services.
My order was quite fast shipped. It took more than one month to get to Poland. I will definitely buy there again.The customer service at Ezpopsy is very helpful.The prices are very low at Ezpopsy. Keep it up Ezpopsy...
I wanted to buy something very unique for my sister's birthday. I do not like online shopping but the experience went really good with these
Guys, I ordered clothes for my sister's birthday and the delivery was on time and the quality of the fabric was pretty well.
Thank you Ezpopsy.com for providing such a great service.
My cousin wedding was in a week time I was very busy with some arrangement, I just in less than a week to the date I placed an order for some dresses on ezpopsy.com and it was delivered on time. I very happy with the Service...
I was a bit skeptical buying from them at first but after my shopping experience on other websites, i discovered that their service was top notch. They are not perfect but in terms of value, i couldn't have shopped from anywhere better.The quality of the two items i bought was a surprise to me. I am also impressed with their fast shipping and after sales service.
I was a bit skeptical at first but after my shopping experience, i discovered that their service was top notch. They are not perfect but in terms of value, i couldn't have shopped from anywhere better.The quality of the two items i shopped was a surprise to me. I am impressed with their fast shipping and after sales service.
Well, I had some items I bought returned to this seller and got a great exchange done. What I appreciated the most was that I returned it at little cost but they shipped the exchange back to me at no extra cost. Quality of item bought was as I had expected, meaning I got value at the end of the day. Kudos to them.
I bougt a long sleave shirt for $60 the quality was terrible. I paid $15 to send it back and 3 months passed I haven't received my refund yet, they are offering partial refund, terrible, will never use this site again...
With all the choices available on the Internet, it is so good to find a website that offers value, quality and excellent service. I'm so glad I found Ezpopsy!
The photos are nothing like the dresses I received. I wondered how clothing that looked so great could be so cheap. I would not recommend this seller to anyone. If I could select a zero rating I would.
Dear Jenny,
We're so sorry to hear that you're having issues with your order.
We're more than happy to look into this issue for you.
We've just sent you a private message.
Please feel free to reply whenever you can so we can investigate.
I received this gorgeous dress for a very reasonable price and it fits me so well. I've recently been purchasing a number of items from Ezpopsy as I think I really enjoy shopping there. They do have nice things that are value for money. The customer service is first class and will go the extra mile to help you. I think it has become my favourite place to shop!
I love Ezpopsy, their services are top notch and the products they sell are all quality, i placed an order for the dress and they delivered the exact size that i ordered, the color and...
Answer: Dear Brenda, thank you for your visiting to our site. We have our own exclusive designers for our items in Ezpopsy. We are committed to providing customers with original, high quality, and exclusively fashionable clothing at reasonable prices. We have plenty of customers over the world.
Answer: Dear customer, Kindly inform the order number starts from #816 and we will find your order.:) If you have any other questions, please do not hesitate to contact us At [email protected] or call us +85281720055 Thank you.
Answer: Hope we have helped you changed the size to correct size you want. Don't worry.
Answer: Kindly send emails to [email protected] or call +852 81720055 for inquiries please.
Answer: Hello, 2-5 business days of order processing time will be needed before the order is ready to be sent out. It takes 20-35 working days for delivery by Standard Shipping to Armenia once the parcel is sent out. It takes 2-5 working days for delivery by Express shipping once the parcel is sent out. We are located in China. :)
Answer: Yes, free shipping by standard shipping method
Answer: I am sorry that we do not find your order with the order number you provided. Could you please double check it? Or you can inform us the email address you provided for the order. Thank you.
Answer: We usually need 2~4 days to prepare the items before shipment. It takes 10-20 working days for delivery by Standard Shipping once the parcel is sent out. It takes 4-7 working days for delivery by Express shipping once the parcel is sent out. Total delivery time= processing time +shipping time
Answer: I am sorry that we could not ship to India currently.
Ezpopsy is a leading fashion online store featured by fashion designers. We sell cutting-edge fashion and offer a wide variety of fashion-related content. Our objective is to be the largest online wardrobe company around the world.We are committed to providing customers with original, high qualitied, and exclusive fashionable clothing.
Perhaps you're bored of hanging out and totally want to avoid embarrassment among others who happen to dress in the same style and color. Or if you’re on your way to look for something new, then you’re at the right place. We Ezpopsy provide the latest (almost daily) clothing in women’s fashion from the high-streets of London, Paris, Tokyo, Shanghai &New York at a favorable price.We bring together designers and fashion covering many different styles. We hope that every one of our customers will find their own unique and exclusive fashion styles on Ezpopsy. We believe fashion should be both personal and diversified.We have dedicated ...


Dear Narine, Apologize for any inconvenience caused to you due to tax problem.
We can assure you that we're doing everything we can to assist you.
Thank you for your understanding.