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EZPOPSY Reviews Summary
The company has garnered mixed reviews, with some customers appreciating the unique design and quality of certain garments. However, significant concerns overshadow these positives, particularly regarding sizing inconsistencies, poor customer service, and a challenging return process. Many customers reported difficulties in obtaining refunds and faced long delays, often feeling ignored by the company's support. Overall, while there is potential for stylish offerings, the prevailing sentiment suggests a lack of reliability and transparency, prompting potential buyers to approach with caution and do thorough research before purchasing.
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I buy online a lot and from other sites in China so I am not buying perfect clothes. Normally I pay perhaps $20.00 aus. I expect to receive something wearable but not long lasting. But from these people what they sent was awful and expensive. Imagine you pick up an odd bit of fabric from the floor. You then make some sort of box dress no shape no design just sew it up.
They depend on people not returning their goods as it is quite expensive. But I would rather receive half my money back than let them of the hook. They are not quite a scam but sail very close to the wind. All I can say is buyer beware.
I ordered a dress from Ezpopsy and when it arrived I was shocked by the poor quality. It was completely see through and looks like it will fall apart the first time you wear it. I live in Canada, so I am trying to see how I can return the item in an economical way. I ordered a 3X sized dress, and it looks like it is made for a 12 year old girl. DO NOT BUY FROM THIS SITE.
We are sorry to hear that the items you received don’t fit you well.We do suggest our customer check the item's measurement in size chart for reference when choose a size. Apologize for the inconvenience caused to you. Hope to better the transaction for you.
Beautiful dress! I got the package from my neighbor, because I am not at home. I surprised at the color and style of dress, I have never bought suck a because dress, my husband said that the dress is very fit me, I was going to buy another, but it was sold out, Anna recommend this dress. Thank you very much, Anna!
Eight days ago, I ordered four items, three dresses and a blouse. I think it needs a month to arrive, because I bought it in China, I live in England. Im very surprised to get it today, and I wear it, all of them just fit me. I got a 5% discount, to reduce $12.64.
I strongly recommend EZPOPSY to my friends.
I ordered a lot of clothing from EZpopsy a few weeks ago, and I recently got them. All of them fit well and they are in great quality! The customer service is great as well, overall it's still worth shopping here and I definitely will once I have enough to order another lot of it!
My friends recommend this site to me two months ago, Im very surprised that it has a lot of style of clothes, they are beautiful. I ordered two dresses and a pair of pants, one of dress Cute lapel monochrome color-matched slim dress is very beautiful, I have got a lot of praise. And I got a 5% discount due to the first order; the customer service replied friendly me within 12 hours, thank you very much, Anna.
Hadn't heard of company before, came across it on Facebook. The dresses I received are beyond expectation. All of the dresses are fit extremely well and they are in great quality! The customer service is great as well, and they give me the reasonable price for 5% discount coupon. They are always ready to attend to and please their customers. Highly recommend to EZpopsy.
I am so excited for my items received. The quality is very, very good. I am amazed by the feminity and the variety of styles and prints. Will order some more things in the near future. Some new arrivals also look amazing!
I ordered this dress two weeks agoI got the package in complete today. It is a beautiful maxi dress, the design of waist is fit me, the color is beautiful, but only bad is that dress has a little long. The customer service responded your doubts when you send email for them, they were very polite. And the price is reasonable and the quality of dress is good. I will be shopping here!
Im always looking for online fashion stores with a fresh and trendy catalog, and Ezpopsy is one of the best love come across so far. Without mincing words, I like Ezpopsy. This is one shop that has all you want to dress yourself. And Im in love with the style & quality of their clothes. Its always stylish, clean cut and chic, plus there are new collections for every season. I have been shopping with them and it has been great. I like the way they attend to their customers, the way they take carefulness in packaging the items. Basically, its just a great place to relax and shop!
Best customer service I've ever had. After ordering i received an email to ensure the size would fir. Some of the measurements wouldn't have fit. Sent them my measurements and they made me a dress! They even rushed the order because i needed it for a wedding. The dress is beautifully made. I was very impressed.
I thought that the Chinese were an honourable people. You are a disgrace taking money under false pretences. I hope you get found out and stopped.
You are obliged to offer refunds on inadequate items.
We apologize for having given you a bad buyer experience. We were not rejecting return for refund. Full refund will be made when we receive the item back. Hope to better our product and service. Thank you for all your time.
I did order 2 dresses there without having read the reviews before I did so. I will spare you repeating comments about quality, it is rubbish! Since I had paid with Paypal I was able to file a claim thru paypal (later turned into a reclamation to avoid that paypa would close the case after a certain time without results). What i did is return the merchandise by registered mail (cost me some usd 11,-- equivalent) and permanent communication with the ezpopsy service person. I let them know very clearly what i think of the quality they are delivering, their business policy, wrong declaration of the contents on their customs declatation etc... finally after about 3 weeks I did get my money back (they authorized a full refund with Paypal - even if i had to explain to them how this is done). So DO NOT GIVE UP, just keep writing and if you still feel you would like to order something there - WHICH I DO NOT RECOMMEND - make sure you use paypal... and follow above instructions. They gave me an address where to return the shipment too and finally I am pleased to say, it was a terrible experience, but other than the lost postage, no money lost.
So to say something positive there are online-stores who make you happy: like the one that makes beautiful handcrafted jewelry, check it out:
3/26/18
https://www.etsy.com/de/shop/CrystalsandPearlsMI?ref=pr_faveshops
Apologize that the items you received might not be satisfying to you. We are sorry for having cost you much to return the parcel. Hope to better the transaction with you.
Thank you.
Because this company is based in China they are outside the EU regulations and if you want to return an item, there is no means of doing so. I Although it says it has a returns policy, it is deliberately vague on this and the returns address is not clear. The items are not of the quality they imply. Do NOT spend your money on this site.
Apologize that the items you received might not be satisfying to you. Ezpopsy is committed to providing customers with original, high quality, and exclusively fashionable clothing at reasonable prices. We appreciate our customers' suggestion and advice a lot. Thank you for your time.
This is a terrible company. The dress I recieved was totally unhemmed, raw edges everywhere. It was not the cheapest online by any means but because it all the edges were frayed, it could not have been worn more than a couple of times. They offered me the opportunity to keep the dress and a 15% return. They are a rogue outfit. DO NOT BUY FROM THIS COMPANY.
We apologize for having given you a bad buyer experience. We were not rejecting return for refund. Full refund will be made when we receive the item back. Hope to better our product and service. Thank you for all your time.
This company will send you a junk item and then offer you a 15% refund if you complain. Thats how they make money!
Like everyone else, our dress was 2 sizes smaller. We ordered L and they sent S. When we complained, they offered us a 15% refund to keep the useless piece of junk.
The quality of the material is worthless and the stitching is worse.
STAY AWAY FROM THIS SCAMMER!
We apologize for having given you a bad buyer experience. We were not rejecting return for refund. Full refund will be made when we receive the item back. Hope to better our product and service. Thank you for all your time.
It looks like a US site, quoting prices in dollars but it is based in China. My dress arrived with a fault - the bodice stitching had come undone. They offered me 20% refund to repair it. They wouldn't accept a return unless it was in original plastic bag (which I threw away). To add insult to injury the 20% refund was not from list price but list price minus postage to the UK. I will never buy from them again and I suggest you think very carefully before you do.
We apologize for having given you a bad buyer experience. We were not rejecting return for refund. Full refund will be made when we receive the item back. Hope to better our product and service. Thank you for all your time.
I wish that I had read these reviews prior to placing an order with Ezpopsy - I paid for my order and got tracking number - order has been in Melbourne Australia over 10 days and counting.
Customer service to my enquiries to the order status - appalling.
This is a fraud.
DO NOT ORDER FROM THIS COMPANY.
Apologize sincerely for the inconvenience had caused to you. Will you kindly let me know your order number so that i could make an inquiry about your parcel please? Thank you for your understanding. We hope to better our service. :)
My wife and I ordered from France and we received the package around 3 weeks later from china. No custom charges and everything arrived in good conditions. Just one thing about the packaging, it need to be upgraded. The dresses were in plastic bags. But really nice products! Thank :)
Thank you so much for your support! :) Welcome for new orders! :)
Where can I send my returns? I wished I had checked the company before ordering from them, there is no where on their website with the information of where to send returns but there is a return policy, they sound like a scamming company.
All I got was an offer of 15% discount for a dress that doesn't fit and of very, very poor quality!
Apologize for the inconvenience had caused to you.
We were just offering advice and hope to solve the problem peacefully.
Kindly contact us for return address if that's your final decision please.
Would appreciate it if you could inform us of your order number. :)
From the business
Ezpopsy is a leading fashion online store featured by fashion designers. We sell cutting-edge fashion and offer a wide variety of fashion-related content. Our objective is to be the largest online wardrobe company around the world.We are committed to providing customers with original, high qualitied, and exclusive fashionable clothing.
Perhaps you're bored of hanging out and totally want to avoid embarrassment among others who happen to dress in the same style and color. Or if you’re on your way to look for something new, then you’re at the right place. We Ezpopsy provide the latest (almost daily) clothing in women’s fashion from the high-streets of London, Paris, Tokyo, Shanghai &New York at a favorable price.We bring together designers and fashion covering many different styles. We hope that every one of our customers will find their own unique and exclusive fashion styles on Ezpopsy. We believe fashion should be both personal and diversified.We have dedicated ...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Apologize for the inconvenience caused to you.We are committed to providing customers with original, high quality, and exclusively fashionable clothing at reasonable prices. Hope to better the transaction with you. Thank you for all your time.