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The company has garnered mixed reviews, with some customers appreciating the unique design and quality of certain garments. However, significant concerns overshadow these positives, particularly regarding sizing inconsistencies, poor customer service, and a challenging return process. Many customers reported difficulties in obtaining refunds and faced long delays, often feeling ignored by the company's support. Overall, while there is potential for stylish offerings, the prevailing sentiment suggests a lack of reliability and transparency, prompting potential buyers to approach with caution and do thorough research before purchasing.
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This company is a nightmarish experience in shopping. They are incompetent, dishonest, untrustworthy, fraudulent and scammers. When you open an account to pay they send you an email with a 5% discount towards your first purchase, WHICH YOU CANNOT APPLY. When you write to them, they reply with a wink that they'll gladly apply it in future purchases. When I told them to cancel my order, they relented and applied the discount. Luckily I paid through PayPal so they don't dare play cute.
My initial experience turned nightmarish when I tried to reorder another item. After paying, again through PayPal, I haven't heard from them. As soon as I opened a dispute with PayPal they started with their snivelling, grovelling, obsequious emails apologizing and begging that I close the dispute.
Now, every day I get an email "These pretty things you left behind" even though the basket is empty, I haven't left anything behind and I asked them to stop with the emails.
Do yourself a favour. Avoid this company like the plague. But if you do buy from them PAY THROUGH PAYPAL. They will respond right away and will not ignore you.
A bad experience made worst because you cannot get rid of this company once you log in one time. If you want a brilliant shopping experience SHOP ZULILY. Best buying experience you can have.
Ezpopsy propose a very large choice with wonderful quality of very beautiful and elegant dresses
Purchase at your own risk - its nothing but a CON. Quick to take your money, no advise on shipping nor details to return! The dress don't look anything as advertised or shown on the website, terribly packed and sizing is like 3 to 4 sizes down from order. Do NOT spend your well earned dollars on this website - like the many and prior reviewers said, the only good reviews must be those they write themselves!
I have received 3 dresses and one of them is very dissapointing and especially the price I paid for it. I have trie don numerous occasions to to contact with my order code and your site will not let me continue. I wish to return but some of the negative feedback is worrying.
I like your clothes very much. These are quite original and smart, well finished and in the same time they still keep the multithousands years old tradition of Chinese embroideries on coats, dresses, jackets and so on. In this manner they ally both modern techniques and ancient traditional textile arts with much success.
Catherine COLAS
Dear Catherine, thank you for all you support! We look forward to your next order! :)
The order took four weeks to arrive, when it did it was cheap product. I spent $45.00 returning the product back to China, and the company never credited me back the return. The company's customer service is not responding to my emails.
Unacceptable experience!
Apologize for the inconvenience caused to you. We missed your early emails sent to us. kindly allow us to resolve the issue with you asap.
J'avouerai pour ce site etant une innovation en matiere de dressing, et juste la je me precipiterai a faire mes achats travers ce site. C'est une opportinute de changer le mode de vie avec ces beaux arts.
Ordered a dress in August. It never arrived and their customer service keeps saying it's on its way back to them... it's november now-3 months shipping?! Apparently they don't know where the parcel is and don't want to refund until they receive the parcel. That parcel never existed! Do not buy from this site as it's a scam!
I was also disappointed to receive a dress which has nothing to do with the picture on the website. Fabric, size and quality are completely different and not worth for money.
I would like to congratulate them on being so helpful so quickly. I ordered the wrong size dress and they were wonderful. Sent me the right size with no questions asked
How do I make a return and get a refund, I have emailed and have had no reply.
The sizing is completely wrong!
No customer service!
Dear customer, could you please kindly inform us your order number?
We can solve your problem in a timely manner?
Or could you please just send us an email to our service email address: [email protected]. We will reply to you through email. Thank you.
After waiting 4 weeks I've only received 2 of the 3 items I ordered and paid for today.
I was unable to submit feedback via the website regarding the missing 3rd item (Print Patch Silk Mini Dress)... it kept asking me for the order number which I had already entered... Order NO. **************. The My Order page on the web site is not very clear, you have to go into 'review' from here it is not much clearer. The 2 items I did receive we're poorly packed, squashed and wrinkled and were not great quality. Based on the terrible reviews on this site I fear I will never receive my missing paid for item :(
Dear, sorry for the inconvenience had caused to you. We sent the 3rd item to you with the second package. And I e-mailed you the tracking information about it. The e-mail address is the one you registered in our site. Please check out. Thank you for your support and understanding in advance.
I ordered a lovely dress from this company which arrive quickly and well packaged. However, despite careful measuring was way too tight. I returned it and the company offered me another garment. However I realised that their measurements did not have the inbuilt tolerance that western garments usually have. Very narrow sleeves etc. I asked if I could have some of the lovely fabric instead to make up my own. This was not possible and the company returned my money within 48 hours of my asking for it. I wrote to them politely and their responses were always pleasant and helpful.
I think where there are problems, accusing them of being scammers does not help. Their garments are copies of designer clothes and they are a fraction of the price. Order a size larger than you would normally and if you have fat arms., a big bum or a Buddha tummy... accept the fact these clothes are not designed for your shape!
Thank you so much for your support and being so so considerable! Love you! Welcome more and more buyers like you! Hope to offer you more discounts. :)
I wish I had seen these reviews before I spent nearly $200. This is a completely fraudulent company. I was a bit worried that it was a Chinese company as so many of them have no ethical standards. But I gave it the benefit of the doubt and have paid the price - literally! Watch out for yet another Chinese scam on the internet
Apologize for the inconvenience caused to you.We are committed to providing customers with original, high quality, and exclusively fashionable clothing at reasonable prices. Hope to better the transaction with you. Thank you for all your time
I wish I could upload a picture of the dress that arrived today. I paid £60 for a dress that looked great on the site. It arrived, wrapped in a tube and was a synthetic heavily crinkled dress that was nothing like the picture. In fact when I put it on it only came to my waist as the heavy crinkle/pleats made it fall like a bouncy cone. I am so disappointed and to make matters worse I cannot contact epopszy as my email and password no longer are recognised. I will chalk this one up to experience however I wish I'd read the reviews before I ordered.
Apologize for the inconvenience caused to you. Kindly use your correct register email address to log in to our site and you could reset a password at your convenience. We hope to better our transaction with you. Thank you for your time.
Notice all the obviously broken English on all the "positive" reviews? Scam company.
I bought a trench coat in ezpopsy, large turn down collar is very stylish, the color is dip-dyed, the style is brief, wearing it going to my friend birthday party, my friends consider it very beautiful.
As the changing clothes according to the time, I ask for a friend of mine, she supply me for a website named ezpopsy.com. Immediately I search that. As the result, it gives a big surprise. Since then I just only buy clothes from ezpopsy.
The dress is defective and ridiculous, not at all like on the picture, company ignored my complanes and even blocked me now.!
Apologize for the inconvenience caused to you.We are committed to providing customers with original, high quality, and exclusively fashionable clothing at reasonable prices. Hope to better the transaction with you. Thank you for all your time
I ordered two dresses. The package arrived within a few days. The quality was shockingly poor (nothing at all like on the website pictures). I paid £97 for a badly stitched cloth not worthy more than £2. I decided to return it back and ask for a full refund. I was dismayed when I emailed them asking for a return address but instead Ezpopsy kept giving me advice to keep the dresses or give them to "the loved ones as a gift". What a cheek! They offered me 15% discout if I kept the unwanted items.
I decided to send it back anyway. After countless emauls I finally received an address in China as a return address. I had to fork out another £30.10 to Parcel Delivery. The package was held by Chinese customs and Ezpopsy refused to collect it. Despite my offering to pay another £40 chinese tax - they refused to collect it and said the package was send back to me.
As a result I've lost £127 and lot of time and effort trying to recover my money. All in vain.
DO NOT FALL FOR THIS CHINESE SCAM!
I suspect that all the positive feedbacks here are as fake as this scam and are written by the ezpopsy to lure more naive customers.
Apologize sincerely for the inconvenience caused to you. We are sorry that tax caused to the return parcel. Hope to better the transaction with you. Thank you for your consideration.
Answer: Dear Brenda, thank you for your visiting to our site. We have our own exclusive designers for our items in Ezpopsy. We are committed to providing customers with original, high quality, and exclusively fashionable clothing at reasonable prices. We have plenty of customers over the world.
Answer: Dear customer, Kindly inform the order number starts from #816 and we will find your order.:) If you have any other questions, please do not hesitate to contact us At [email protected] or call us +85281720055 Thank you.
Answer: Hope we have helped you changed the size to correct size you want. Don't worry.
Answer: Kindly send emails to [email protected] or call +852 81720055 for inquiries please.
Answer: Hello, 2-5 business days of order processing time will be needed before the order is ready to be sent out. It takes 20-35 working days for delivery by Standard Shipping to Armenia once the parcel is sent out. It takes 2-5 working days for delivery by Express shipping once the parcel is sent out. We are located in China. :)
Answer: Yes, free shipping by standard shipping method
Answer: I am sorry that we do not find your order with the order number you provided. Could you please double check it? Or you can inform us the email address you provided for the order. Thank you.
Answer: We usually need 2~4 days to prepare the items before shipment. It takes 10-20 working days for delivery by Standard Shipping once the parcel is sent out. It takes 4-7 working days for delivery by Express shipping once the parcel is sent out. Total delivery time= processing time +shipping time
Answer: I am sorry that we could not ship to India currently.
Ezpopsy is a leading fashion online store featured by fashion designers. We sell cutting-edge fashion and offer a wide variety of fashion-related content. Our objective is to be the largest online wardrobe company around the world.We are committed to providing customers with original, high qualitied, and exclusive fashionable clothing.
Perhaps you're bored of hanging out and totally want to avoid embarrassment among others who happen to dress in the same style and color. Or if you’re on your way to look for something new, then you’re at the right place. We Ezpopsy provide the latest (almost daily) clothing in women’s fashion from the high-streets of London, Paris, Tokyo, Shanghai &New York at a favorable price.We bring together designers and fashion covering many different styles. We hope that every one of our customers will find their own unique and exclusive fashion styles on Ezpopsy. We believe fashion should be both personal and diversified.We have dedicated ...


Apologize for the inconvenience caused to you. We hope to communicate with you to better the transaction. Thank you for your time.