Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of EZContacts

EZContacts

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate EZContacts?
grey stargrey stargrey stargrey stargrey star

EZContacts Reviews Summary

EZContacts has a rating of 3.4 stars from 6,720 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with EZContacts most frequently mention great price, new glasses and live chat. EZContacts ranks 5th among Contact Lenses sites.

service
571
value
357
shipping
361
returns
197
quality
290
This company does not typically respond to reviews

We monitor reviews for authenticity

Nevada
1 review
0 helpful votes
Follow Donna R.
Unfollow Donna R.
Share Review
Report Review

Great process
August 21, 2025

Ordered had excellent communication and merchandise was delivered as promised in a timely manner. Thank you.

Date of experience: August 11, 2025
California
1 review
0 helpful votes
Follow Kareem S.
Unfollow Kareem S.
Share Review
Report Review

Bad experience
August 21, 2025

Never received my daughter glasses school starts on the 20th of August now I have to order from another company and wait for my money to be returned

Date of experience: August 11, 2025
New York
1 review
0 helpful votes
Follow Jeffrey M.
Unfollow Jeffrey M.
Share Review
Report Review

Awesome eyeglasses!
August 21, 2025

I purchased a pair of Oliver Peoples wear with progressive lenses. I received awesome customer service and the eyewear was at a discounted rate. I love EZ Contacts!

Date of experience: August 11, 2025
Illinois
1 review
0 helpful votes
Follow Edgar Y.
Unfollow Edgar Y.
Share Review
Report Review

Very good service!
August 21, 2025

Excellent experience. And very good prices. Love the glasses and the services

Date of experience: August 11, 2025
Illinois
1 review
0 helpful votes
Follow Briguette M.
Unfollow Briguette M.
Share Review
Report Review

Bad quality
August 21, 2025

I've had my glasses for 3 weeks & wording on the sides are fading! I paid a significant amount for these glasses and the letters are fading!

Date of experience: August 11, 2025
Michigan
1 review
0 helpful votes
Follow MaO O.
Unfollow MaO O.
Share Review
Report Review

Worth shopping here
August 21, 2025

Before I give the negative... I think this website is an excellent source for highly discounted frames that you will most definitely not find at any brick & mortar eye/vision stores, without insurance. Frames that my eye store were selling were going to cost me $284 (just the frames, not the lenses) & on EZContacts website they were $110! Quite the savings! The downside is, make sure the frames you want are in stock. If they are not in stock, they could be as long as 3 weeks before they even get shipped out to you. My in-stock frames shipped within 3 days, got them in 6 days because of the weekend. I waited 3 weeks for my out of stock frames & ended up cancelling the order because they still hadn't received them---way too long to wait.

Date of experience: August 11, 2025
Illinois
1 review
0 helpful votes
Follow Giorgi D.
Unfollow Giorgi D.
Share Review
Report Review

It took me about three weeks to receive my contact lenses and then I stupidly also purchased glasses, which are going to take another three weeks arrive. Just a waste of time and caused lots of aggravation

Date of experience: August 11, 2025
Texas
1 review
0 helpful votes
Follow Nicholas H.
Unfollow Nicholas H.
Share Review
Report Review

Product was as described
August 21, 2025

Product was good, but paid extra for faster shipping and didn't get it. Customer service was terrible

Date of experience: August 11, 2025
Oregon
1 review
0 helpful votes
Follow Angella C.
Unfollow Angella C.
Share Review
Report Review

I was sent the wrong glasses
August 21, 2025

I was sent the wrong glasses. Returned and still haven't rcvd the correct ones and niether have i heard anything back.

Date of experience: August 11, 2025
Texas
1 review
0 helpful votes
Follow Mike S.
Unfollow Mike S.
Share Review
Report Review

I've been buying contacts from this company for a while and I really like the way it goes smoothly. It takes no longer than a day for them to verify my prescription. I get my contacts fast too.

Date of experience: August 11, 2025
California
1 review
0 helpful votes
Follow Rolf R.
Unfollow Rolf R.
Share Review
Report Review

Solid Service
August 21, 2025

I loved doing business with EZ contacts. Their service they provided me was incredible. They are a company that keeps their customers informed throughout the whole process.

Date of experience: August 11, 2025
California
1 review
0 helpful votes
Follow Mary M.
Unfollow Mary M.
Share Review
Report Review

Excellent Service
August 21, 2025

The process of uploading my prescription and receiving my contacts was flawless! I definitely received a better price through this service. Thank You!

Date of experience: August 11, 2025
Florida
1 review
0 helpful votes
Follow David L.
Unfollow David L.
Share Review
Report Review

Quick and easy
August 21, 2025

My new sunglasses arrived fast and had no problems. Thank you

Date of experience: July 28, 2025
Georgia
1 review
0 helpful votes
Follow Irv H.
Unfollow Irv H.
Share Review
Report Review

Lots of Tries to Get a Dea;
August 21, 2025

I knew the exact item I wanted, but it took several days to get a deal. I had an idea of what I wanted to pay for my sunglasses, but the price on the website were too high, even with the discount offered on the site. Instead, I want on the web to find a better discount than what EZContacts offered directly. After several days, I did find a coupon that lowered EZContacts price by $ 20. I wish EZContacts would offer a good deal to begin with instead of making shoppers look elsewhere.

Date of experience: August 11, 2025
Michigan
1 review
0 helpful votes
Follow Michelle B.
Unfollow Michelle B.
Share Review
Report Review

Easy Ordering
August 21, 2025

The contacts are so easy to order. Just click on what you want, upload your prescription and voila, a few days later your contacts arrive. Couldn't be any easier.

Date of experience: August 11, 2025
Florida
1 review
0 helpful votes
Follow Cherry C.
Unfollow Cherry C.
Share Review
Report Review

Expected more from this experience
August 21, 2025

Placed an order for both prescriptions eyeglasses and sunglasses. Sunglasses received were not expected from the order placed, granted should have left the shade of the sunglasses with full shade not gradient. Quick turnaround with return process but the only issue that is causing this review is that my order was placed 07/12 and still have not received my order for the prescription eye glasses ordered and delivery time keeps getting extended.

Date of experience: August 10, 2025
California
1 review
0 helpful votes
Follow Daniel c.
Unfollow Daniel c.
Share Review
Report Review

Since the day i bought my glasses here 6 years ago i never bought glasses anywhere else.

Date of experience: August 10, 2025
Mexico
1 review
0 helpful votes
Follow Melinda G.
Unfollow Melinda G.
Share Review
Report Review

Very very pleased
August 20, 2025

Using EZ Contacts makes it extremely easy to reorder my contact lenses and helps me avoid running out of lenses. I can SEE... and thanks to EZ Contacts for making it so easy.

Date of experience: August 10, 2025
Texas
1 review
0 helpful votes
Follow Hernando F.
Unfollow Hernando F.
Share Review
Report Review

Great service
August 20, 2025

Very good prices, quick shipping and fast delivery. Could not have asked for better service.

Date of experience: August 10, 2025
Colorado
1 review
0 helpful votes
Follow Carol S.
Unfollow Carol S.
Share Review
Report Review

Great
August 19, 2025

Very easy to order and delivered quickly. Received what I ordered and contacts are working well so far.

Date of experience: August 9, 2025