EZContactsReviews 6,720

I was uninformed about the delay of my items and had to reach out personally for a response. The turnaround time for a few of my items did not match the estimated time on the product page.

I placed an order on 6/24/2020 for a pair of glasses. After receiving an email on 6/25/2020 that the order was delayed due to back order I did not receive my glasses until 7/27/2020. That is unacceptable. I feel you should know your stock and if it were on back order why was I allowed to order them?

Had to do a return because they had changed the frames from the original ones we had ordered previously(my son wanted the same frames, but needed a new prescription). Same SKU # on the frames, but the are absolutely not the same frames. I was told they would deduct the shipping $6.99, but they actually kept $14.99 from the original price paid. NOT COOL.

The site is easy to use, great options at a good price and their customer service is great. They changed my prescription, as I had entered it wrong and sent me the correct prescription glasses. Comfortable and very cute glasses.

That kind of money and then the ship by a DHL? Instead of 1 day USPS it took a solid week to go from NYC to CT. I could have driven there and back in less then half day! But who wants to be in NYC during a PANDEMIC? Not happy with the price! Not the shipping! They need to do much better!

The models I needed, the prescription was easy and my reading glasses came perfect and in good time.

Easy to order. Arrived after about three weeks. They were much more affordable here than what I found locally.

Waited 1 month for the glasses, when they arrived there was barely any tint in the transition lenses at all. I order transitions for the obvious reason. These glasses will not be able to be used as sunglasses. Disappointed.

I had issues with the first pair I ordered and The representative Clara made sure I got what I wanted and the glasses are perfect. The shipping time frame was normal. I would purchase from Ezcontacts again.

Very beautiful glasses, but they keep sliding off my face! But other than that, they arrived pretty fast, and the Rx is good! Ty

DOnt buy from this site. They said product available within 5-7 days but doesnt ship for more than a month.

Took me over a month to get the prescription glasses I ordered.

Good variety of brands and selection! Easy to use site!

It took to three weeks preparing my regular glasses

Very late shipment and CS is almost nonexistent.
Stay away unless you are willing to wait 3-4 weeks MINIMUM for your order to be processed despite their FALSE ADVERTISING claiming that they ship within 3-4 days.

I received sunglasses with prescription lenses. The right lens have a stain on it, I already sent three emails: the first asked me to clean the lenses with the spray provided with the glasses, and I didn't receive any spray! The second and third email, both with pictures, I never receive an answer. I could not be more disappointed with ezcontacts.

My glasses arrived at local PO on Thur, sent S 125 miles then returned then sent N 275 miles. Took a few extra days but finally came after 750 miles extra. Skeptics might assume they drove them around to make sure I had to wait 5-7 days, free shipping y'all!