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EZContacts Reviews Summary
EZContacts has a rating of 3.4 stars from 6,720 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with EZContacts most frequently mention great price, new glasses and live chat. EZContacts ranks 4th among Contact Lenses sites.
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I ordered glasses from EzContacts. They were exactly what I expected, perfect lenses and very fast shipping!
My glasses are awesome. I will purchase frames and lenses again. Easy, fast and I didnt have to area doctor.
After paying several hundred dollars for my daughters contacts, I didn't want to pay the inflated prices for glasses from the same place. I was in the store and searched online for the frames she wanted and found them for about 1/3 of what they were charging for the frames alone! I'm sure they would have gouged me for the lenses as well. Thanks for saving me some money! The glasses went on backorder after I paid, so we had to wait a couple of extra weeks to get them, but they are perfect and she is completely satisfied. I would definitely buy from EZContacts again.
No complaints, EZContacts provides excellent service and excellent prices. Will come back and do business again.
Ordered contacts and didn't realize I just had a few left. I contacted chat service to see if they can expedite my order. The agent Kylie Grams was very helpful in expediting my order and having my prescription verified immediately. Will do business again. Thank you.
Dear Valued Customer;
We love hearing from you! We strive for 100% customer satisfaction, so thank you for noticing our great efforts.
Sincerely,
Perfect experience shopping online for contacts, the prices were good and the customer service is great.
I decided to look around for glasses frames in my area, and found a pair I loved! Unfortunately, they were too much for my pocketbook. So I went online to find the frames and EZContacts had an excellent deal for the frames and everything I wanted. I mailed my script in and they kept me updated. They even called me twice to verify my script because of an abnormality in one eye. I received the glasses in good time and I love them. I get a lot of comments and I tell them where I got them. I will go there the the the next time as well.
Dear Valued Customer:
Thank you for your review! We're excited to hear that you're enjoying your new order.We are looking forward in servicing you again in the near future.
Sincerely,
Have not received product yet so can only review customer service. Sent wrong tracking # for contacts, contacted customer service and was told they would send correct information. Didnt receive so called and talked to Darryl grimes. He relayed correct info and an eta for delivery.
Product arrived exactly as described and at a very reasonable price, I will buy again from here. I ordered Juicy Couture brand glasses I had found at a local store I liked. I was able to purchase them for half of the price they were listed at the store. Will not be shopping at stores anymore. Except to find which frames I like.
Dear Valued Customer:
Thank you for sharing your feedback! We're glad to hear that you're happy with our quality products. We hope to keep you impressed on all your future orders.
Sincerely,
Purchased a pair of Nike frames with prescription lenses. The glasses arrived quickly and everything was perfect.
Glasses came in a week and they are perfect. Same frame model as my last pair that got diestroyed but better. The price was perfect
Dear Valued Customer;
Thank you for taking the time to share your feedback! We are glad to hear that your order has arrived in a timely fashion.
We appreciate your business.
Sincerely,
The glasses were done correctly. Although, the frame I ordered was not in stock when my order was placed. Overall I'm satisfied with the results.
I contacted live chat. I had just placed a order for my son and I, the last order I placed I felt took to long, so I was questioning that. He took that and ran, placed my order as a priority. Terry Grimes assisted me.
Dear Valued Customer:
Thank you so much for your great feedback! We're very much complimented to hear that our customer service team has been helpful. We appreciate your loyalty and we will continue to please you on all your future orders.
Sincerely,
Gorgeous frames, lenses are perfect, happy customer in all ways! Found these beautiful frames at an amazing deal and they are perfect! I thought I couldn't afford them, but at ez contacts and the deals are so fair!
I have had no issues ordering thru ezcontacts. 2nd time order for prescription glasses. I'm satisfied with the transaction
Dear Valued Customer:
Thank you for passing along your great feedback! We're very much complimented to hear about your great experience. We hope to keep you impressed on all your future orders.
Sincerely,
I checked many websites for Persol or Ray-Bans and EZ Contacts hit the mark with quality, good customer srevice, price, delivery when said it would be here and I love the frames and the look. Lenses are perfect. Anti reflective Crizal lights are good too! I will buy my next sunglasses for sure with you folks. Great job and think they are made in the UAS-NY, I hope!
Thank you,
Richard N.
Dear Valued Customer:
We love hearing from you! We're excited to hear that you're happy with our quality products. We are looking forward in continue doing business with you again in the future.
Sincerely,
Received the wrong prescription but the company replaced my prescription without a problem! What a convenient way to purchase items. Thank you for everything! Looking forward in seeing my new contacts!
The service was fast, accurate and my glasses were of high quality with excellent packaging. I plan to get some prescription sunglasses very soon. Customer for life!
Dear Valued Customer:
Thank you for sharing your feedback! We're glad to hear that you're happy with our quality products. We hope to keep you impressed on all your future orders.
Sincerely,
I had the best service With Kylie Grams i had talk to Kylie and to care of all my problem in lest the 3min. I was more Happy when Kylie say i will take care of it personally
Dear Valued Customer:
Thank you for your great feedback! We're glad to hear that our customer service team has been helpful.
Sincerely,
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Valued Customer:
Thank you for your review! We are very much complimented to hear about your all in all great experience.
Sincerely,