EZContactsReviews 6,720

I understand that it is never a good time to break your glasses but it literally was worst timing ever for me! Having just returned to the US after years overseas I had no valid prescription in the states or insurance. Trying to get glasses was a nightmare (local eyeglass stores and Walmart were willing to take my international prescription but the cost was so insanely overpriced & walmart was a nightmare to deal with, worst customer service! When I went to pick up my glasses they just carelessly said "oh did no one call you, we couldnt read our own handwriting and need to retake your measurements so we didnt do it". However, finding this website via a google search I wouldnt have done if my glasses hadnt broke (I've since ordered Coach glasses and daily biotrue contact lenses) was so worth the ordeal!

I've bee bragging about my new coach glasses & getting the same daily contacts that I've always been using for nearly half the price through EZcontacts.com to my family and friends. This website is really amazing & they have great customer service!

Thanks for making it a great experience EZcontacts!

The glasses are wonderful and we love them! However, I truly felt your site lacked proper communication. My initial order was canceled because the frame was no longer available. Not that this is your site's fault, but it went to my spam folder. I would have appreciated a phone call instead of an email. After I decided to place another order, I did not receive any email confirmation that it had been received (I checked my spam this time!) I would have appreciated better communication. The follow up has been great, but waiting for glasses without any notification was frustrating.

I purchased glasses, the website said these particular glasses would take an additional 2-3 business days to process. NBD. Fast forward several emails with no resolution and 6 weeks later, I received my glasses. Guess what?! They were bent and unwearable. Oh I forgot to mention that during my 6 week wait for generic glasses the price for them dropped by 50%, I requested a price match and was denied. I suggest buying elsewhere. It certainly wasn't worth saving a few dollars and waiting so long.

This is the worst company for contact lenses that I have dealt with, Remember the saying "You get what you pay for", this is soo true, I got in touch with them because they have a cheap offer for contact lenses, but boy, You have to be patient and wait. And wait. And wait... called to complain and I got lies and more lies, so finally my contacts are with UPS, to be deliver on Monday the 29th and I placed the order on the 10th... so be prepare to wait... first and last time with this company..

I never received any order updates. My frames were discontinued and nobody ever told me. I was waiting for frames that were never to come. I called their customer service many times. They always told me they would follow up with a phone call or email and they never did. They always told me they were not authorized to do anything. In the end it took a very long time to get straightened out and get my glasses. I will never shop with them again.

I was traveling to CT. And of course, I forgot my contacts. Ended up looking up a few options to get my contacts delivered asap. Costco was a lost cause since they don't even have my contacts in the store. And even if you order with them, the contacts won't come in 10 days or so. So forget it! I decided to give EZ Contacts a try since they have 1 day shipping option, which I did not mind paying for the express fee.

And Mark Briskman was the agent that helped me throughout the whole process from making sure they have the contacts in stocks and helping me with completing the transaction.

Anyway, just want to say thank you and will definitely order contacts from them in the near future