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Eyeglasses.com

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Eyeglasses.com Reviews Summary

Eyeglasses.com has a rating of 4.1 stars from 2,981 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Eyeglasses.com most frequently mention quick delivery and several years. Eyeglasses.com ranks 5th among Eyeglasses sites.

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13,098 reviews

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James O.
1 review
0 helpful votes
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Found the frames I needed when my local vision place could not get them.

Date of experience: November 24, 2017
Melisa T.
1 review
0 helpful votes
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...
November 24, 2017

Date of experience: November 23, 2017
Nicole T.
14 reviews
0 helpful votes
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My glasses arrived as indicated
November 23, 2017

My glasses arrived as indicated. The correct frames arrived. It was easy to navigate the website. Overall a good experience.

Date of experience: November 22, 2017
Felicia H.
1 review
0 helpful votes
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Fast service love the eyewear
November 21, 2017

Fast service love the eyewear

Date of experience: November 21, 2017
Nancy S.
2 reviews
0 helpful votes
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I like the many options available through the drop down menus.

Date of experience: November 21, 2017
Sharon G.
1 review
0 helpful votes
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Excellent Service Always!
November 20, 2017

Excellent Service Always!

Date of experience: November 20, 2017
Alicia G.
1 review
0 helpful votes
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All was good
November 20, 2017

All was good. Thanks!

Date of experience: November 20, 2017
Kerry G.
1 review
0 helpful votes
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Very easy to shop with you but I was dissapointed with how long it took to receive my order.

Date of experience: November 18, 2017
Alberto H.
1 review
0 helpful votes
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There should be a field to enter discount codes
November 17, 2017

There should be a field to enter discount codes.

Date of experience: November 17, 2017
Paula J.
3 reviews
0 helpful votes
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Longer time to receive items than other sites I have used and no updates given on progress of order.

Date of experience: November 17, 2017
wayne n.
1 review
0 helpful votes
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Everything seems real simple
November 17, 2017

Everything seems real simple
I hope it turns out as well

Date of experience: November 17, 2017
Gina L.
1 review
0 helpful votes
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Love all the options for designer frames
November 17, 2017

Love all the options for designer frames. Will order again

Date of experience: November 17, 2017
Sean Q.
1 review
0 helpful votes
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I paid extra for rush shipping, and the eyeglasses took so long I had to change the shipping address. Then when I changed the address they were still sent to the original address. Took more than two weeks to get eyglasses. Boo. Never using your site again.

Date of experience: November 16, 2017
David W.
6 reviews
0 helpful votes
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Finally overcame website fault
November 16, 2017

Finally overcame website fault.

Date of experience: November 16, 2017
Joseph P.
2 reviews
0 helpful votes
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Great place for frames
November 16, 2017

Great place for frames. Been buying here for years and have never been disappointed! Ordered the wrong size frames and needed to exchange. Customer service was terrific. Got the right frames and am very satisfied.

Date of experience: November 16, 2017
Lex L.
1 review
0 helpful votes
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Phone representative was most helpful, online convenience got me started. I can do this!
My new glasses arrived yesterday ahead of expected delivery. I am very impressed with the quality of my lenses; the extra cost for the Carl Ziess glass is well worth the remarkable improvement of clarity over other lenses I have had. I saved about $200 compared to the quote for a similar product at the local boutique store. I will for sure look to Eyeglasses.com for future needs.

Date of experience: November 16, 2017
Javier d.
1 review
0 helpful votes
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I think you need to improve shipping times and the website should improve usability and, depending on the user, propose the models of glasses.

Date of experience: November 16, 2017
KAC E.
1 review
0 helpful votes
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Excellent product at excellent price!
November 15, 2017

Excellent product at excellent price!

Date of experience: November 14, 2017
Jacqueline J.
18 reviews
0 helpful votes
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No
November 14, 2017

No

Date of experience: November 14, 2017
Tricia I.
2 reviews
0 helpful votes
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Easy to search and locate glasses by the style number. Unfortunately the frame size didn't fit for my daughter.

Date of experience: November 13, 2017