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Eyeglasses.com

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Eyeglasses.com Reviews Summary

Eyeglasses.com has a rating of 4.2 stars from 2,982 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Eyeglasses.com most frequently mention quick delivery and several years. Eyeglasses.com ranks 5th among Eyeglasses sites.

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13,098 reviews

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Joan M.
1 review
0 helpful votes
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You are the best I have found
February 16, 2018

You are the best I have found

Date of experience: February 16, 2018
Sharon N.
1 review
0 helpful votes
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Nice web site, good price
February 15, 2018

Nice web site, good price. Thanks!

Date of experience: February 15, 2018
Colin T.
2 reviews
0 helpful votes
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Very easy and user friendly
February 15, 2018

Very easy and user friendly

Date of experience: February 15, 2018
Shane S.
1 review
0 helpful votes
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Easy to navigate
February 15, 2018

Easy to navigate. Big selection
Frames where not in stock so i had to wait an extra week or so. The site did not say, "not in stock".

Date of experience: February 14, 2018
John M.
2 reviews
0 helpful votes
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Had a question and sent an email about it
February 15, 2018

Had a question and sent an email about it. Within a few hours received a response. Was very pleased.

Date of experience: February 14, 2018
Joy P.
7 reviews
0 helpful votes
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Ordered from eyeglasess.com in the past
February 14, 2018

Ordered from eyeglasess.com in the past. No problems with the order at all. Fast and accurate. Love my new frames! The prescription is PERFECT.

Date of experience: February 14, 2018
John B.
1 review
0 helpful votes
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Ordering and service were very good
February 14, 2018

Ordering and service were very good.
Unfortunately, I have to return the frames since they are too large for my face.

Date of experience: February 14, 2018
Mark I.
1 review
0 helpful votes
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Excellent service
February 13, 2018

Excellent service

Date of experience: February 13, 2018
Lauren F.
1 review
0 helpful votes
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Easy to order, quick shipping and great product
February 12, 2018

Easy to order, quick shipping and great product. Unfortunately, frames were too tight and I had to return them.

Date of experience: February 12, 2018
Michael S.
1 review
0 helpful votes
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Great value for the price
February 11, 2018

Great value for the price. Because the price was reasonable I was able to add additional features and still remain below budget. Fit great and would highly recommend.

Date of experience: February 11, 2018
KENNETH S.
1 review
0 helpful votes
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Things are great so far,ordering was easy to do.For some reason though, the frames took a extra week through the mailing system.

Date of experience: February 11, 2018
SE O.
1 review
0 helpful votes
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Easy to find options for the exact frame i was looking for, and easy to complete my transaction with PayPal! Customer service personnel were very responsive and helpful!

Date of experience: February 8, 2018
Inthepubliceye N.
1 review
0 helpful votes
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I wasn't quite sure I was entering the information from my prescription accurately so called customer service and they were very knowledgeable and helpful. There was also a professional email requesting additional information and an update on delivery. Since this was my first shopping experience with eyeglasses.com I was a little skeptical but I am so delighted with my great glasses. I will definitely do business again with them. They were able to save me over $200.00 and get me perfect lenses set in the exact designer frames I wanted. THANKS SO MUCH!

Date of experience: February 8, 2018
Ryan F.
3 reviews
0 helpful votes
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Nice selection, especially of the type of round frames I wanted.

A nice option to try on 4, keep 1. However, they do not send you a shipping label, so you have to pay to ship back the frames you do not want.

Date of experience: February 6, 2018
mark l.
1 review
0 helpful votes
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Quick efficient service
February 7, 2018

Quick efficient service. Price probable competitive but hard to compare to lack of sellers of glass lens. Wish spec of glass was given,? Tempered, ANSI approved?
Are frames repaired if needed, nose pieces replaced?

I recommend this service for glasses lens. If you research poly lens clarity versus glass there is a high quality difference in poly or plastic lens.

Date of experience: February 6, 2018
Laura F.
9 reviews
0 helpful votes
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Easy ordering process
February 6, 2018

Easy ordering process - first time buying prescriptions online... hope they're right!

Date of experience: February 6, 2018
NancyO X.
1 review
0 helpful votes
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Purchasing my eyeglasses through eyeglasses.com was so much less expensive than from my eye doctor. Choosing the correct lenses was a bit confusing, though.

Date of experience: February 6, 2018
melbourne C.
1 review
0 helpful votes
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Excellent
February 6, 2018

Excellent

Date of experience: February 5, 2018
oomazooma C.
1 review
0 helpful votes
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Saw these frames in my usual optical outlet, but when I tried to get them for my new prescription, they were no longer in stock. Located them here and am anxious to see them on.

Date of experience: February 5, 2018
California
6 reviews
26 helpful votes
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Top of the line.
February 6, 2018

If you don't want to pay designer prices, this is the place to order from. In the past few years, I've ordered some reading glasses from here. And others of my family have ordered from here. They have a great customer support staff. The items always come in a timely manner. I've never had a whisper of trouble with them. The reason they don't get 5 stars is that there was no expedited shipping when I ordered so it took a while for them to come in the mail.

Date of experience: February 5, 2018