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Eyeglasses.com

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Eyeglasses.com Reviews Summary

Eyeglasses.com has a rating of 4.2 stars from 2,983 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Eyeglasses.com most frequently mention quick delivery and several years. Eyeglasses.com ranks 5th among Eyeglasses sites.

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13,098 reviews

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ROBYN B.
1 review
0 helpful votes
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Fantastic service thank you
February 5, 2018

Fantastic service thank you

Date of experience: February 4, 2018
Mike G.
23 reviews
0 helpful votes
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Never bought glasses online before, was not dissatisfied. 9/10 would recommend

Date of experience: February 3, 2018
Michael D.
1 review
0 helpful votes
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No comment
February 3, 2018

No comment

Date of experience: February 3, 2018
Susan M.
2 reviews
0 helpful votes
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Website kept locking up--would not move forward to next step

Date of experience: February 2, 2018
George O.
1 review
0 helpful votes
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Its a confusing purchase but after all the research you laid it out the best. We'll see how it goes from here
Took longer than expected to receive them. Needed optician to adjust the glasses.

Date of experience: February 1, 2018
Janice T.
10 reviews
0 helpful votes
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Easy website to navigate and lots of choices
January 31, 2018

Easy website to navigate and lots of choices.

Quick delivery. Did a nice job on the lenses.

Date of experience: January 31, 2018
Christopher S.
4 reviews
0 helpful votes
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It was an ok experience
January 31, 2018

It was an ok experience

Date of experience: January 31, 2018
Norman W.
1 review
0 helpful votes
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Excellent product and timely services
January 31, 2018

Excellent product and timely services. L will definitely use again.

Date of experience: January 31, 2018
Worth V.
1 review
0 helpful votes
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I have purchased from eyeglasses.com before
January 31, 2018

I have purchased from eyeglasses.com before. I was satisfied before and expect to be satisfied this time too.

Date of experience: January 31, 2018
Dani C.
1 review
0 helpful votes
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Takes a while from start to finish but a great price and great selection! My husband's bridge is incredibly wide so finding glasses that suit his face can be difficult. He looks great!

Date of experience: January 30, 2018
Abhishek A.
1 review
0 helpful votes
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I have given order and recived the glasses
January 30, 2018

I have given order and recived the glasses. Lenses ordered were crizal but they sent me ordinary lenses. When I am returning them, eyeglasses team have deducted $100 for lenses...what is this?

Date of experience: January 30, 2018
Nunya B.
1 review
0 helpful votes
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My items took awhile to arrive and when I tried to cancel a backordered item, it was delivered anyway. Also, I wasn't informed that some of my items were backordered until after I already placed my order.

Date of experience: January 28, 2018
Brian L.
3 reviews
0 helpful votes
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...
January 28, 2018

Date of experience: January 28, 2018
Valerie W.
1 review
0 helpful votes
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None
January 26, 2018

None

Date of experience: January 26, 2018
Gus L.
1 review
0 helpful votes
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Worst service ever!
January 25, 2018

Worst service ever! I ordered my glasses back in December 2017. The online showed the frames as IN STOCK. I was notified a week later that they were in back order and would arrive 7-10 business and have them ready for me. It has now been 23 business days and nothing! I email and no reply! When I call I get the same reply, they will arrive this week and of course, nothing! Worse service, slow service, I am appalled at this customer service and way of dealing with customers who are paying over $400 for their eyewear. Will never deal with eyeglasses.com again!

Date of experience: January 25, 2018
Robert E.
1 review
0 helpful votes
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I have been a customer for years
January 23, 2018

I have been a customer for years. Great products and service.

Date of experience: January 23, 2018
christine w.
1 review
0 helpful votes
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G
January 20, 2018

G

Date of experience: January 19, 2018
MICHELLE S.
1 review
0 helpful votes
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So far, so good with my new glasses after the first week.

Date of experience: January 19, 2018
Abhishek A.
1 review
0 helpful votes
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Lenses I have received were not what I have ordered and the frame was low quality. Overall I have wasted money and time with eye glasses.

Date of experience: January 19, 2018
eric I.
4 reviews
0 helpful votes
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Very good selection and excellent pricing
January 19, 2018

Very good selection and excellent pricing. Because of the holidays, it was not shipped until 11 days after the order was placed, but it was shipped 2-day priority. Unfortunately for me, the glasses did not fit me well, but that is no reflection on the glasses themselves. They will look great on someone else.

Date of experience: January 19, 2018