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Eyeglasses.com has a rating of 4.2 stars from 2,983 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Eyeglasses.com most frequently mention quick delivery and several years. Eyeglasses.com ranks 5th among Eyeglasses sites.
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Fantastic service thank you
Never bought glasses online before, was not dissatisfied. 9/10 would recommend
No comment
Website kept locking up--would not move forward to next step
Its a confusing purchase but after all the research you laid it out the best. We'll see how it goes from here
Took longer than expected to receive them. Needed optician to adjust the glasses.
Easy website to navigate and lots of choices.
Quick delivery. Did a nice job on the lenses.
It was an ok experience
Excellent product and timely services. L will definitely use again.
I have purchased from eyeglasses.com before. I was satisfied before and expect to be satisfied this time too.
Takes a while from start to finish but a great price and great selection! My husband's bridge is incredibly wide so finding glasses that suit his face can be difficult. He looks great!
I have given order and recived the glasses. Lenses ordered were crizal but they sent me ordinary lenses. When I am returning them, eyeglasses team have deducted $100 for lenses...what is this?
My items took awhile to arrive and when I tried to cancel a backordered item, it was delivered anyway. Also, I wasn't informed that some of my items were backordered until after I already placed my order.
None
Worst service ever! I ordered my glasses back in December 2017. The online showed the frames as IN STOCK. I was notified a week later that they were in back order and would arrive 7-10 business and have them ready for me. It has now been 23 business days and nothing! I email and no reply! When I call I get the same reply, they will arrive this week and of course, nothing! Worse service, slow service, I am appalled at this customer service and way of dealing with customers who are paying over $400 for their eyewear. Will never deal with eyeglasses.com again!
I have been a customer for years. Great products and service.
G
So far, so good with my new glasses after the first week.
Lenses I have received were not what I have ordered and the frame was low quality. Overall I have wasted money and time with eye glasses.
Very good selection and excellent pricing. Because of the holidays, it was not shipped until 11 days after the order was placed, but it was shipped 2-day priority. Unfortunately for me, the glasses did not fit me well, but that is no reflection on the glasses themselves. They will look great on someone else.
Answer: If you have a significant correction like me their quality is poor! Go somewhere you can trust will have quality control and customer service to help if your lenses don't actually correct your vision.
Answer: They are legit; I've used them several times over the past decade.
Answer: Less than 2 weeks in my experience, which involved sending in my existing Ray Ban frame to have the new prescription lens installed.

