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Eyeglasses.com has a rating of 4.1 stars from 2,981 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Eyeglasses.com most frequently mention quick delivery and several years. Eyeglasses.com ranks 5th among Eyeglasses sites.
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Thanks - the glasses are great. :)
A few days after I placed my order, I had not received notice that the item had been shipped. I was concerned that the item was no longer available, so I phoned the customer service number. My call was handled courteously, and I was told that the item would be shipped that day. I am very happy with the purchase.
No Issues
Very smooth transaction execution.
Bhytr
After checking several websites yours was the most user-friendly for both purchasing & selection. Definitely would buy again!
Very slow shipping. Poor communication with customer service. I found much better luck with eyebuydirect.com on price, communication, and speed of delivery. I will not be a returning customer.
Product and delivery was excellent
I keep shopping
Excellent product and service. Planning to order from them again soon. First time ordering online and it was great - much better experience than at a big box store I have been going to. I think they have better craftspeople and my progressives glasses help me see the way my prescription is designed to work, whereas three other pairs from Lenscrafters never worked for me. I dreaded trying progressives again but really need them, and after wearing them one day I am hooked. Yay!
Easy, secure ordering process.
Excellent!
Website specifies free shipping to Hong Kong, but at payment only DHL express is allowed at $15 extra.
What i was looking for and for a lower price than other online retailers
Easy and pricing beats FramesDirect.com, with Crizal lenses
Timely shipment
Thanks for being a dependable source for my eyeglasses
The glasses are beautiful and the shipping was fast. I need sunglasses so I will be putting another order in soon.
Some further explanation about the PD and a confirmation of uploading the prescription would be helpful
Good selection of frames and lenses, site easy to navigate! Expertly packaged international delivery; quality all the way.
Answer: If you have a significant correction like me their quality is poor! Go somewhere you can trust will have quality control and customer service to help if your lenses don't actually correct your vision.
Answer: They are legit; I've used them several times over the past decade.
Answer: Less than 2 weeks in my experience, which involved sending in my existing Ray Ban frame to have the new prescription lens installed.

