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Eyeglasses.com

4.1

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Eyeglasses.com Reviews Summary

Eyeglasses.com has a rating of 4.1 stars from 2,981 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Eyeglasses.com most frequently mention quick delivery and several years. Eyeglasses.com ranks 5th among Eyeglasses sites.

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13,098 reviews

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Heather H.
1 review
0 helpful votes
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Thanks
December 20, 2018

Thanks - the glasses are great. :)

Date of experience: December 20, 2018
Planet J.
1 review
0 helpful votes
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A few days after I placed my order, I had not received notice that the item had been shipped. I was concerned that the item was no longer available, so I phoned the customer service number. My call was handled courteously, and I was told that the item would be shipped that day. I am very happy with the purchase.

Date of experience: December 19, 2018
Neville L.
1 review
0 helpful votes
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No Issues
December 19, 2018

No Issues

Date of experience: December 19, 2018
Guy B.
1 review
0 helpful votes
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Very smooth transaction execution
December 19, 2018

Very smooth transaction execution.

Date of experience: December 18, 2018
Cory G.
1 review
0 helpful votes
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Bhytr
December 14, 2018

Bhytr

Date of experience: December 14, 2018
Sandra I.
1 review
0 helpful votes
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After checking several websites yours was the most user-friendly for both purchasing & selection. Definitely would buy again!

Date of experience: December 14, 2018
cc V.
1 review
0 helpful votes
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Very slow shipping
December 14, 2018

Very slow shipping. Poor communication with customer service. I found much better luck with eyebuydirect.com on price, communication, and speed of delivery. I will not be a returning customer.

Date of experience: December 14, 2018
Ms D.
1 review
0 helpful votes
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Product and delivery was excellent
December 10, 2018

Product and delivery was excellent

Date of experience: December 10, 2018
harry a.
1 review
0 helpful votes
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I keep shopping
December 10, 2018

I keep shopping

Date of experience: December 10, 2018
Marci P.
1 review
0 helpful votes
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Excellent product and service
December 9, 2018

Excellent product and service. Planning to order from them again soon. First time ordering online and it was great - much better experience than at a big box store I have been going to. I think they have better craftspeople and my progressives glasses help me see the way my prescription is designed to work, whereas three other pairs from Lenscrafters never worked for me. I dreaded trying progressives again but really need them, and after wearing them one day I am hooked. Yay!

Date of experience: December 9, 2018
Denise L.
1 review
0 helpful votes
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Easy, secure ordering process
December 9, 2018

Easy, secure ordering process.

Date of experience: December 9, 2018
Leith W.
1 review
0 helpful votes
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Excellent!
December 8, 2018

Excellent!

Date of experience: December 8, 2018
No n.
4 reviews
0 helpful votes
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Website specifies free shipping to Hong Kong, but at payment only DHL express is allowed at $15 extra.

Date of experience: December 8, 2018
Wes I.
1 review
0 helpful votes
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What i was looking for and for a lower price than other online retailers

Date of experience: December 6, 2018
Richard M.
12 reviews
0 helpful votes
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Easy and pricing beats FramesDirect.com, with Crizal lenses

Date of experience: December 5, 2018
Jerise A.
1 review
0 helpful votes
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Timely shipment
December 4, 2018

Timely shipment

Date of experience: December 4, 2018
James S.
14 reviews
0 helpful votes
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Thanks for being a dependable source for my eyeglasses

Date of experience: December 3, 2018
Donna C.
1 review
0 helpful votes
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The glasses are beautiful and the shipping was fast. I need sunglasses so I will be putting another order in soon.

Date of experience: December 3, 2018
Christine X.
20 reviews
0 helpful votes
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Some further explanation about the PD and a confirmation of uploading the prescription would be helpful

Date of experience: December 1, 2018
Judy H.
1 review
0 helpful votes
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Good selection of frames and lenses, site easy to navigate! Expertly packaged international delivery; quality all the way.

Date of experience: November 29, 2018