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Eyeglasses.com

4.1

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Eyeglasses.com Reviews Summary

Eyeglasses.com has a rating of 4.1 stars from 2,981 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Eyeglasses.com most frequently mention quick delivery and several years. Eyeglasses.com ranks 5th among Eyeglasses sites.

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13,098 reviews

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Peg K.
1 review
0 helpful votes
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After 11 days of no shipping info I had to file a complaint with PayPal to get my order completed. After I filed the complaint my order was processed and I received them in 3 days which I expected from the beginning.

Date of experience: June 1, 2019
Chuck s.
1 review
0 helpful votes
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Communication was great as I spoke with representatives by phone and email. All persons that I encountered were very helpful. Product arrived on time and was just what I expected. Quality products and quality service. Thank you.

Date of experience: May 31, 2019
Marc B.
5 reviews
0 helpful votes
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Very easy to use the website, found the exact frames I was looking for!

Date of experience: May 31, 2019
Donald B.
3 reviews
0 helpful votes
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Excellentthey were received thank you, but were incredibly small,even for a child

Date of experience: May 30, 2019
David R.
1 review
0 helpful votes
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Easy site to maneuver
May 24, 2019

Easy site to maneuver. Great prices. I am a return visitor

Date of experience: May 24, 2019
SYLVIA N.
1 review
0 helpful votes
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The frame did not fit me at all
May 23, 2019

The frame did not fit me at all. I have shipped it back to your return office at Connecticut. I need a full refund because the frame is still in tact.

Date of experience: May 22, 2019
Arthur T.
1 review
0 helpful votes
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Very pleased with my glasses and service
May 21, 2019

Very pleased with my glasses and service

Date of experience: May 20, 2019
Carol J.
5 reviews
0 helpful votes
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Fsst, easy ordering procedure
May 17, 2019

Fsst, easy ordering procedure.

Date of experience: May 17, 2019
Michael B.
1 review
0 helpful votes
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I was pleased
May 15, 2019

I was pleased.

Date of experience: May 15, 2019
Ken R.
7 reviews
0 helpful votes
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Thank you!
May 14, 2019

Thank you!

Date of experience: May 14, 2019
Neil G.
7 reviews
0 helpful votes
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Easy ordering and pay online with PayPal
May 13, 2019

Easy ordering and pay online with PayPal. Great lens replacement service

Date of experience: May 13, 2019
Natalie H.
17 reviews
0 helpful votes
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I'm very happy with my new glasses
May 13, 2019

I'm very happy with my new glasses

Date of experience: May 12, 2019
keith k.
1 review
0 helpful votes
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Website not user friendly, been waiting for reply to email & return phone call. Your discounts very difficult to find to apply

Date of experience: May 11, 2019
Mike H.
1 review
0 helpful votes
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Would like to see more options for 43
May 10, 2019

Would like to see more options for 43- 45 wide trifocal lenses.
Clear transparent frames.

Date of experience: May 10, 2019
Kenzy J.
1 review
0 helpful votes
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Great glasses, as expected, and cheaper then in the store.

Date of experience: May 10, 2019
Karen H.
2 reviews
0 helpful votes
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It actually seems too easy!
May 10, 2019

It actually seems too easy! This is my first time to purchase prescription lenses on line. And your customer service is awesome! Fast, friendly, and easy to understand.

I sent frames for eyeglasses.com to install progressive lenses in. Since they are progressive I was really worried about the measurements being correct. But the lenses are $540 at my optometrist. I save $250! And the glasses are great!

Date of experience: May 10, 2019
Taylor O.
5 reviews
0 helpful votes
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Took three weeks for my order to arrive, had to wait on frames that were backordered. I just got them, haven't had a chance to adjust them or anything.

Date of experience: May 9, 2019
John C.
1 review
0 helpful votes
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Excellent service all around
May 9, 2019

Excellent service all around.

Date of experience: May 9, 2019
Steven O.
1 review
0 helpful votes
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Overall very pleasant experience
May 9, 2019

Overall very pleasant experience.

Date of experience: May 9, 2019
Margaret R.
1 review
0 helpful votes
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It was a great bit of news to know that my old frames could be used and I didn't need to buy the same frames again to get my prescription updated. Just had to send in my older frames while they took care of the rest. Now I don't have 3 identical frames. Just 2.

Date of experience: May 6, 2019