Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Eyeglasses.com has a rating of 4.1 stars from 2,981 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Eyeglasses.com most frequently mention quick delivery and several years. Eyeglasses.com ranks 5th among Eyeglasses sites.
We monitor reviews for authenticity
After 11 days of no shipping info I had to file a complaint with PayPal to get my order completed. After I filed the complaint my order was processed and I received them in 3 days which I expected from the beginning.
Communication was great as I spoke with representatives by phone and email. All persons that I encountered were very helpful. Product arrived on time and was just what I expected. Quality products and quality service. Thank you.
Very easy to use the website, found the exact frames I was looking for!
Excellentthey were received thank you, but were incredibly small,even for a child
Easy site to maneuver. Great prices. I am a return visitor
The frame did not fit me at all. I have shipped it back to your return office at Connecticut. I need a full refund because the frame is still in tact.
Very pleased with my glasses and service
Fsst, easy ordering procedure.
I was pleased.
Thank you!
Easy ordering and pay online with PayPal. Great lens replacement service
I'm very happy with my new glasses
Website not user friendly, been waiting for reply to email & return phone call. Your discounts very difficult to find to apply
Would like to see more options for 43- 45 wide trifocal lenses.
Clear transparent frames.
Great glasses, as expected, and cheaper then in the store.
It actually seems too easy! This is my first time to purchase prescription lenses on line. And your customer service is awesome! Fast, friendly, and easy to understand.
I sent frames for eyeglasses.com to install progressive lenses in. Since they are progressive I was really worried about the measurements being correct. But the lenses are $540 at my optometrist. I save $250! And the glasses are great!
Took three weeks for my order to arrive, had to wait on frames that were backordered. I just got them, haven't had a chance to adjust them or anything.
Excellent service all around.
Overall very pleasant experience.
It was a great bit of news to know that my old frames could be used and I didn't need to buy the same frames again to get my prescription updated. Just had to send in my older frames while they took care of the rest. Now I don't have 3 identical frames. Just 2.
Answer: If you have a significant correction like me their quality is poor! Go somewhere you can trust will have quality control and customer service to help if your lenses don't actually correct your vision.
Answer: They are legit; I've used them several times over the past decade.
Answer: Less than 2 weeks in my experience, which involved sending in my existing Ray Ban frame to have the new prescription lens installed.

