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Eyeglasses.com

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Eyeglasses.com Reviews Summary

Eyeglasses.com has a rating of 4.1 stars from 2,981 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Eyeglasses.com most frequently mention quick delivery and several years. Eyeglasses.com ranks 5th among Eyeglasses sites.

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13,098 reviews

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Debra G.
15 reviews
0 helpful votes
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Prompt, courteous and knowledgeable service. Great eyeglasses at a good price. Recommend them.

Date of experience: May 3, 2019
James C.
1 review
0 helpful votes
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Great transaction!
May 3, 2019

Great transaction! Fast shipping

Date of experience: May 3, 2019
AS D.
1 review
0 helpful votes
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Try on feature did not work
May 1, 2019

Try on feature did not work

Date of experience: May 1, 2019
Lynda J.
1 review
0 helpful votes
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Good selection of frames and the order arrived quickly.

Date of experience: April 29, 2019
GERALD W.
1 review
0 helpful votes
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GREAT SERVICE AND GOOD PRICE
April 26, 2019

GREAT SERVICE AND GOOD PRICE

Date of experience: April 26, 2019
Val K.
1 review
0 helpful votes
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I am one of many happy customers.Quality,communication,timeframe are excellent
Thank you very much

Date of experience: April 26, 2019
Scott W.
20 reviews
0 helpful votes
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Easy process thanks
April 25, 2019

Easy process thanks

Date of experience: April 25, 2019
Luis L.
1 review
0 helpful votes
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Great selection, good prices, efficient and secure

Date of experience: April 25, 2019
RAZ H.
1 review
0 helpful votes
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Advanced search filters were very helpful
April 22, 2019

Advanced search filters were very helpful.

One of two pair of glasses arrived with a frame broken at the lens retention screw. Design not robust enough for my needs. Phoned customer service and returned both pair in accordance with their money back procedure.

Have not received my refund ten days after confirmed delivery. Ready to take next steps with my credit card.

Date of experience: April 22, 2019
Rudolph V.
1 review
0 helpful votes
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Found what i wanted quickly and any problems I had was quickly resolved through chat.

Date of experience: April 22, 2019
Jonathan M.
1 review
0 helpful votes
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Navigating / filtering could be smoother
April 18, 2019

Navigating / filtering could be smoother

Date of experience: April 18, 2019
Rafael G.
2 reviews
0 helpful votes
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Free shipping method not available...
April 18, 2019

Free shipping method not available...

Date of experience: April 18, 2019
Sheri C.
1 review
0 helpful votes
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Staff at Eyeglasses.com are courteous, helpful, and easy to work with.

Date of experience: April 17, 2019
Sarah R.
1 review
0 helpful votes
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Phone calls (where a message was left) and emails to ask questions were not returned. The "chat with us" option did not work.

Date of experience: April 16, 2019
Debra S.
1 review
0 helpful votes
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Very easy to find and order items needed
April 16, 2019

Very easy to find and order items needed. Happy with timely response and delivery.

Date of experience: April 16, 2019
JORDAN B.
1 review
0 helpful votes
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Very quick and easy
April 15, 2019

Very quick and easy.

Date of experience: April 15, 2019
Raymond B.
1 review
0 helpful votes
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Very nice experience so far
April 13, 2019

Very nice experience so far

Date of experience: April 13, 2019
Gary B.
1 review
0 helpful votes
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Ordering is easy; glasses have always been satisfactory

Date of experience: April 12, 2019
Chet L.
1 review
0 helpful votes
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N
April 12, 2019

N

Date of experience: April 12, 2019
Keyvan R.
1 review
0 helpful votes
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The sunglasses with prescription lenses were exactly what I expected and with high quality. The processing and shipping time was reasonable.

Date of experience: April 12, 2019