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Eyeglasses.com Reviews Summary
Eyeglasses.com has a rating of 4.1 stars from 2,981 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Eyeglasses.com most frequently mention quick delivery and several years. Eyeglasses.com ranks 5th among Eyeglasses sites.
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EASY, Simple, Quick, CLEAR
The lenses were correct per my prescription and the glasses did not need any adjustments. I also appreciate the help that I received from your employee while chatting on-line while in the process of ordering.
Customer Service was very knowledgable
Great customer service. Couldn't believe it could be that easy to order glasses online.
I will recommend you to my friends. Glad I did business with you.
As a first time purchase I think it was a good one. I'd return to buy my frames in the future. I hope by then they expanded/improved options for things like returns, try at home program, email notifications, and customer service.
Lauren was very helpful in customer service. I neede a re-do on one lens because of prescription change and I'm very satisfied with both the product and customer service.
Thank you!
Easy process with competitive prices
Although the address on the label was perfectly correct my delivery was delayed a week by the USPS who sent it to 2 wrong postal stations before I received.
Wish I could see what the tint options look like, a picture would be great!
The website was very easy to navigate and checkout was very simple. I am looking forward to receiving my glasses. Thank you for all your help.
I am a long time customer of eyeglasses.com. The frame I ordered in August was put in back order and I had to wait some time; since I was happy with the previous quality of delivery and service, I decided to wait. During this period my current eyeglasses got damaged and I wrote to eyeglasses.com for an immediate order. James@ eyeglasses.com responded right away and within few days I had my frames; by the way this happened when I was out of country. I cannot comment on the quality of customer service I received from James and eyeglasses.com. I also asked James to send a pair of new temples for my broken frame and he sent right to my US address. eyeglasses.com thank you very much for your excellent service.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members