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Eyeglasses.com

4.0

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Eyeglasses.com Reviews Summary

Eyeglasses.com has a rating of 4 stars from 2,985 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Eyeglasses.com most frequently mention quick delivery and several years. Eyeglasses.com ranks 5th among Eyeglasses sites.

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13,098 reviews

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Donna H.
1 review
0 helpful votes
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Glasses were great except there is a glare from the metal at the bottom of the frames. I need to return, to exchange for a different pair or fix the glare.

Date of experience: August 31, 2016
ER B.
1 review
0 helpful votes
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I sent along the prescription, which included special instructions from the doctor. Those instructions appear to have been ignored, as it is impossible to see properly through the glasses that were sent back to me.

I tried calling Customer Service during regular hours to find out how to return the glasses, and was given a message saying that there is no phone support.

I tried sending an e-mail through the eyeglasses.com site, and have yet to hear from anyone.

So, as it stands now, I am stuck with a useless set of glasses, and no support for how to remedy the situation.

Date of experience: August 30, 2016
Robert D.
1 review
0 helpful votes
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Nice variety and good explanations on options
August 29, 2016

Nice variety and good explanations on options. A bit more explanation on the crystal vision choice especially the HD and how it compared to the definity 3 option as both are made by the same company.

Date of experience: August 29, 2016
Shirley A.
1 review
0 helpful votes
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Quick, easy to maneuver through website
August 26, 2016

Quick, easy to maneuver through website. Had exactly what I wanted

Date of experience: August 25, 2016
kevin c.
1 review
0 helpful votes
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Missing pages and missing pictures
August 25, 2016

Missing pages and missing pictures

Date of experience: August 25, 2016
HEIDI W.
1 review
0 helpful votes
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GREAT PRICES!
August 24, 2016

GREAT PRICES!

Date of experience: August 24, 2016
Roger L.
1 review
0 helpful votes
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Would not accept *******@bellsouth.net (my primary email) or *******@lundbladbiotech.com (business email). Also, had problems saving order in cart

Date of experience: August 21, 2016
Suzanne T.
3 reviews
0 helpful votes
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Your chat agent was very helpful
August 21, 2016

Your chat agent was very helpful. Your price seems fair.

Date of experience: August 21, 2016
Johna C.
1 review
0 helpful votes
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Easy with good selection of frames
August 19, 2016

Easy with good selection of frames

Date of experience: August 19, 2016
Carolyn R.
18 reviews
0 helpful votes
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I was very glad to be able to order and receive the exact magnetic clip on sunglasses that had come with my eyeglasses. A bit pricey, but definitely worth the cost as they arrived quickly and in perfect condition.

Date of experience: August 19, 2016
Mark F.
2 reviews
0 helpful votes
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Everything went fine
August 18, 2016

Everything went fine.

Date of experience: August 18, 2016
Nora G.
1 review
0 helpful votes
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Great website!
August 17, 2016

Great website! It provided all the information I was looking and more. Very informative too. The only thing I wish it could do is provide the virtual glass try on for all frames. I am happy I found this website.

Date of experience: August 17, 2016
Juno O.
1 review
0 helpful votes
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Very satisfied with products
August 16, 2016

Very satisfied with products. Thanks.

Date of experience: August 16, 2016
James S.
3 reviews
0 helpful votes
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My Shopping experience was very good!
August 15, 2016

My Shopping experience was very good! I already had a vintage pair dated early 1930's Marshal Wood round lens. I am 65 age and looking for something just like those but made in today's time 2016 with cable ends. Look no more, this is the pair you want,well made!

Date of experience: August 14, 2016
Shalala R.
1 review
0 helpful votes
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Eyeglasses
August 12, 2016

Eyeglasses. Com delivered my order in a timely manner. Will be purchasing again.

Date of experience: August 12, 2016
Robert B.
1 review
0 helpful votes
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Will purchase again
August 11, 2016

Will purchase again.

Date of experience: August 11, 2016
Sharon G.
1 review
0 helpful votes
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Always great service!
August 11, 2016

Always great service!

Date of experience: August 11, 2016
guy r.
1 review
0 helpful votes
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I'm a return customer and deserve a discount, Thank you.

Date of experience: August 11, 2016
Eugene C.
1 review
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Rose Mary handled the sale, and she was a great help!

Date of experience: August 10, 2016
Jose R.
1 review
0 helpful votes
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Everything OK
August 10, 2016

Everything OK

Date of experience: August 10, 2016