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EyeDocShoppe has a rating of 1.3 stars from 24 reviews, indicating that most customers are generally dissatisfied with their purchases. EyeDocShoppe ranks 151st among Eyeglasses sites.
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I've been waiting two weeks for my glasses after paying for priority shipping but they messed up and didn't bother to call and say they need an ID for verification of my card which I've never had that problem online before and the only way I found out they weren't shipping them out yet was because I called four days later to ask about the status which they didn't bother calling me about they claimed they sent me an email I never even received and didn't bother calling when they had my info so I asked for a refund on priority shopping which they did but after waiting days again after being promised them last week I called the manager today and she was disrespectful and interrupted when I was speaking when I was trying to explain the whole reason I was frustrated and all she did was go on about how their machine was down so they're sending them priority to everyone who ordered but can't do anything else other than that... Whoopty Doo! I already paid for that just to get them faster but in the end im waiting longer than I would doing free shipping! They are rude, unprofessional and lazy! Do not order from there it's not worth it! Never again will I even look at that site! Hopefully the supervisor will do something about it but I highly doubt it they don't seem to care about their customers! They also like to blame their mistakes on the customer!
You must call. You will get an auto reply stating that they will respond within 24 hours but I still have 3-mails sent 3 weeks ago, 2 weeks ago, and 1 week ago that have NEVER been answered. Very annoying...
Eye Doc Shoppe has every designer eye glass you could ever want! I can't believe how extensive the collection is. I couldn't view all of them in a day if I tried :) I am leaning towards a pair by BCBG Mx Azria. They are all over $50 so my shipping will be free; so glad I found this site!
They beat my stores price by 5% just as advertised, but you need to email them about it. Now I will buy all my glasses here.
Answer: They don't return emails or phone calls either. I think they are a bad company. I wouldn't deal with them again.
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