On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Hundreds of retailers sell eyewear online. But only Eyeconic partners with the VSP doctor network. And that’s just the beginning—we’re constantly evolving the way we buy eyewear online.
Along with seamlessly connecting your eyewear, your insurance coverage and your doctor’s expertise, we offer tons of frames and lenses custom made to fit your eyes. You’ll even have the option for a complimentary frame fitting and adjustment by a VSP doctor’s office. Don’t have a VSP doctor? We’ll connect you to one nearby.
When you shop at Eyeconic, you can trust your eyewear has gone through the proper inspection before it makes it on your face. Offering all the latest advancements in lens technology plus a range of modern styles, we keep fit and comfort at the forefront of our design process. And if you’re a VSP member, you’ll even receive special discounts on Eyeconic products
Eyeconic Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the ease of the online ordering process, affordability, and effective use of insurance. The virtual try-on feature is particularly appreciated, allowing for a more personalized shopping experience. However, there are notable concerns regarding product accuracy, such as incorrect prescriptions and sizing issues, which have led to frustrations with returns and refunds. Additionally, some customers experience difficulties with the website's navigation and payment process. Overall, while customer satisfaction is high, consistent quality control and improved service efficiency are areas for potential enhancement.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Always so easy and great experience - I can order with confidence!
Always had great experiences, transparent prices and options to choose from that are covered by insurance.
Very easy to use. Hard to know if glasses are going to fit, but the last 2 times i've used this service, the glasses fit fine.
You should be able to save a new prescription to your profile without placing an order.
Great frames at an affordable prices with your prescription lens too if you have insurance.
Great price for Gucci frames and easy to use online process.
I checked of use insurance, however it was not used/deducted
Unable to change password. Website is unresponsive when trying to change password. Garbage!
Love the tools and brands. Just wish there was a bigger frame selection with Nike, Oakley and Flexon
I ordered single instead of progressive and the return was very easy.
Easy to use the website. I like the virtual try on feature.
The easiest way to order contact lenses and eyeglasses available.
The PD tool gave different answers during two attempts. 71-74 range...hoping it doesn't skew anything negatively
One place takes insurance. The 1 place has no sizes/options. Monopoly Scam will end ;)
It's a little hard navigating through the website through a mobile phone. Other than that, I really enjoy ordering glasses from here. I ordered my glasses a couple years ago and now I ordered prescription sunglasses!
Very helpful and up to date and easy to use. I love the PD tech thank you.
Lack of options on website, and really hard to provide feedback.
Placing an order is difficult and requires being able to read and upload a prescription.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members