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Hundreds of retailers sell eyewear online. But only Eyeconic partners with the VSP doctor network. And that’s just the beginning—we’re constantly evolving the way we buy eyewear online.
Along with seamlessly connecting your eyewear, your insurance coverage and your doctor’s expertise, we offer tons of frames and lenses custom made to fit your eyes. You’ll even have the option for a complimentary frame fitting and adjustment by a VSP doctor’s office. Don’t have a VSP doctor? We’ll connect you to one nearby.
When you shop at Eyeconic, you can trust your eyewear has gone through the proper inspection before it makes it on your face. Offering all the latest advancements in lens technology plus a range of modern styles, we keep fit and comfort at the forefront of our design process. And if you’re a VSP member, you’ll even receive special discounts on Eyeconic products
Eyeconic Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the ease of the online ordering process, affordability, and effective use of insurance. The virtual try-on feature is particularly appreciated, allowing for a more personalized shopping experience. However, there are notable concerns regarding product accuracy, such as incorrect prescriptions and sizing issues, which have led to frustrations with returns and refunds. Additionally, some customers experience difficulties with the website's navigation and payment process. Overall, while customer satisfaction is high, consistent quality control and improved service efficiency are areas for potential enhancement.
This summary is generated by AI, based on text from customer reviews
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Using insurance you would think you would be getting a better deal. Unfortunately shopping for contacts, for a year supply the cost was $750 with insurance. Shopping and ordering at Costco same exact type of contacts price was $709 without even using insurance.
I did order a pair of glasses for a quick emergency back up with current prescription no fancy add on's just the new scrip, grey transitions lenses(free), no additional AR or lighter lenses options just the basic.
Eye Conic is the easiest way to order my contact lenses. Fast
I ordered single vision instead of double vision and eyeconic refunded my money and I just purchased the correct lens. They took back my glasses without question which made it very easy. Great customer service
Convenient way of ordering contact lenses since my VSP insurance is automatically applied. I can upload my contact lens prescription to confirm my order is filled correctly.
Great website, good choices, easy instructions, fast shipping.
Experience is great until survey is forced on you to complete before you can finalize your experience.
I ordered over the phone. This time online. Yesterday, the price was $10 cheaper but I couldn't get my order to go through. You have issues that needs to be resolved.
Don't want to do this right now. Why does this have to be so difficult. Experience was great before being forced to do this to check out.
I have ordered from Eyeconic for years and they are the best! They make it easy for me to reorder my favorite brands of contacts. Nice and simple!
Easy to order, see benefits and my glasses are awesome. They fit and prescription is perfect.
Went very well. Thank you much! Received promo code for veterans
All of the tools, from Virtual Try On to Pupil Distance Measuring work seamlessly! Gave me confidence to know that the glasses I ordered were going to fit, look great, and actually help me see!
An order can be incorrect and you are still able to place the order, get confirmation emails, and unclear information about why the order is incorrect. If there is an error there is no way to change the previously placed order - instead you have to cancel and place a new one.
Tried to order using my insurance and didn't allow me. I had to call and get somebody to manually force that into the order
Your contacts are way overpriced. They are the highest priced i have ever seen.
Love all the glasses that I have received from here. Ships fast and free
UPDATE:
I retried eyeconic because my daughter really liked the frames from the previous order. We recieved them within 15 days. Super happy. Thank you!
My last pair of glasses got held up for some reason, after you charged me... it took 3 phone calls and 5 weeks to receive my glasses. Please don't take so long again.
My last pair of glasses got held up for some reason, after you charged me... it took 3 phone calls and 5 weeks to receive my glasses. Please don't take so long again.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members