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From the business
Hundreds of retailers sell eyewear online. But only Eyeconic partners with the VSP doctor network. And that’s just the beginning—we’re constantly evolving the way we buy eyewear online.
Along with seamlessly connecting your eyewear, your insurance coverage and your doctor’s expertise, we offer tons of frames and lenses custom made to fit your eyes. You’ll even have the option for a complimentary frame fitting and adjustment by a VSP doctor’s office. Don’t have a VSP doctor? We’ll connect you to one nearby.
When you shop at Eyeconic, you can trust your eyewear has gone through the proper inspection before it makes it on your face. Offering all the latest advancements in lens technology plus a range of modern styles, we keep fit and comfort at the forefront of our design process. And if you’re a VSP member, you’ll even receive special discounts on Eyeconic products
Eyeconic Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the ease of the online ordering process, affordability, and effective use of insurance. The virtual try-on feature is particularly appreciated, allowing for a more personalized shopping experience. However, there are notable concerns regarding product accuracy, such as incorrect prescriptions and sizing issues, which have led to frustrations with returns and refunds. Additionally, some customers experience difficulties with the website's navigation and payment process. Overall, while customer satisfaction is high, consistent quality control and improved service efficiency are areas for potential enhancement.
This summary is generated by AI, based on text from customer reviews
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Prices were better than doctor's office. However price changed from one day to next, even having order pending in bag. Anyway still is good price but it should honor the original discounted price,
Ordering contacts has never been more convenient. Very easy to access insurance benefits.
Limited sizes for the glasses we generally like. If more sizes are available then it would be great
I didn't have any issues last time I ordered. It was easy. I really love my new glasses.
I'm very nervous these glasses will fit my head. I wish I could try on some glasses like they do through warby parker.
Third pair of glasses from eyeconic. The virtual try-on keeps getting better. Frames and lenses fairly good with a great price point.
I had a question about submitting a refund and never heard back after contacting Eyeconic via Email. Then the refund date passed, so I was unable to refund my sunglasses. I don't quite remember the date I filled out the contact form.
Very convenient way of ordering prescription glasses with many frames to choose from.
I had to call due to an eye doctor locking up eye benefits...
It's always easy to order the glasses or contacts that I need.
Great prices, easy shopping experience. The try-on feature is excellent!
Super easy to utilize. Had an error code over the weekend. Before I could even finish my sentence, the operator on the other end already knew the ongoing issue. Re-assured me it was not on my end, I just needed to let time go by until it was fixed and then try again.
Easy to order. Would be helpful to be able to see the discount clearly and what the difference in price is with and without insurance for making the best decision.
It is advertized 20% off for VSP members but the price doesn't change whether I'm logged in or not.
Easy to find my preferred brand and to place my order. This is by far the best pricing available if you are a VSP member!
Good. Very good. Cheap. Annoying followup questions and character count.
Easy, convenient shopping. High quality glasses with perfect lenses at a low price!
Easy to order and insurance included upfront so I knew cost.
I had my sunglasses cancelled due to the type of prescription I had. It wasn't flagged when I placed the order, then I had to go back in and re-order another pair. Hoping this pair isn't cancelled. Based on the way the pricing was done, I felt obligated to order through Eyeconic and didn't get what I was actually looking for due to the limited options with my prescription.
I was a bit skeptic at first. I'm used to seeing all the bells and whistles. Being able to go through my insurance and use iconic to say was really amazing! Much easier than I thought it would be and will be doing so again!
Easy to connect to my insurance and ease of function overall
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members