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From the business
Hundreds of retailers sell eyewear online. But only Eyeconic partners with the VSP doctor network. And that’s just the beginning—we’re constantly evolving the way we buy eyewear online.
Along with seamlessly connecting your eyewear, your insurance coverage and your doctor’s expertise, we offer tons of frames and lenses custom made to fit your eyes. You’ll even have the option for a complimentary frame fitting and adjustment by a VSP doctor’s office. Don’t have a VSP doctor? We’ll connect you to one nearby.
When you shop at Eyeconic, you can trust your eyewear has gone through the proper inspection before it makes it on your face. Offering all the latest advancements in lens technology plus a range of modern styles, we keep fit and comfort at the forefront of our design process. And if you’re a VSP member, you’ll even receive special discounts on Eyeconic products
Eyeconic Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the ease of the online ordering process, affordability, and effective use of insurance. The virtual try-on feature is particularly appreciated, allowing for a more personalized shopping experience. However, there are notable concerns regarding product accuracy, such as incorrect prescriptions and sizing issues, which have led to frustrations with returns and refunds. Additionally, some customers experience difficulties with the website's navigation and payment process. Overall, while customer satisfaction is high, consistent quality control and improved service efficiency are areas for potential enhancement.
This summary is generated by AI, based on text from customer reviews
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Great experience with checkout and prices. Great company to work with.
It's easy to shop for glasses and use the virtual try-on tool. I would have given a 5-star rating if Eyeconic would store my prescription information for multiple purchases.
I had placed an initial order and never heard back when I called and emailed to figure out what the issue was and I was still charged the $343.80 and have not been reimbursed. Please advise. Thanks. See original order below. Thanks
Here's your order number:
EYECMO*******.
Unable to reset my password when i tried to log into my account.
Easy to order online using your vision ins. Selection of contacts is great.
It was easy and many of choices to choose From. The quality of the glasses was good enough. It lasted me one year before getting loose.
This is the second pair I purchased with Eyeconic. I like the visual try on options & that they accept my. HSA.
Quick & Easy and Affordable! Have used Eyeconic for all 3 of my kids & myself!
Smooth experience customer service is really good as well.
Does the job, not great. PD tool did not work. Selection is OK
Great to order from, very competitive prices and when I use insurance benefits, it's the best.
Easy and fast to use. Good selection of glasses for everyone in our family.
Great experience straight to the point and using my insurance was a breeze.
I have ordered from Eyeconic three times and every time has been fast shipping and glasses are exactly as pictured.
The product arrived quickly and in good shape, overall good experience.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members