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Hundreds of retailers sell eyewear online. But only Eyeconic partners with the VSP doctor network. And that’s just the beginning—we’re constantly evolving the way we buy eyewear online.
Along with seamlessly connecting your eyewear, your insurance coverage and your doctor’s expertise, we offer tons of frames and lenses custom made to fit your eyes. You’ll even have the option for a complimentary frame fitting and adjustment by a VSP doctor’s office. Don’t have a VSP doctor? We’ll connect you to one nearby.
When you shop at Eyeconic, you can trust your eyewear has gone through the proper inspection before it makes it on your face. Offering all the latest advancements in lens technology plus a range of modern styles, we keep fit and comfort at the forefront of our design process. And if you’re a VSP member, you’ll even receive special discounts on Eyeconic products
The company enjoys a generally positive reputation, with many customers praising the ease of the online ordering process, affordability, and effective use of insurance. The virtual try-on feature is particularly appreciated, allowing for a more personalized shopping experience. However, there are notable concerns regarding product accuracy, such as incorrect prescriptions and sizing issues, which have led to frustrations with returns and refunds. Additionally, some customers experience difficulties with the website's navigation and payment process. Overall, while customer satisfaction is high, consistent quality control and improved service efficiency are areas for potential enhancement.
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Does the job, not great. PD tool did not work. Selection is OK
Great to order from, very competitive prices and when I use insurance benefits, it's the best.
Easy and fast to use. Good selection of glasses for everyone in our family.
Great experience straight to the point and using my insurance was a breeze.
I have ordered from Eyeconic three times and every time has been fast shipping and glasses are exactly as pictured.
The product arrived quickly and in good shape, overall good experience.
Excellent workmanship, reasonably priced, and straightforward process.
Pretty easy to get done. Wish they had a few more frames to choose from but I got something good, I think. The virtual try on is only good for determining shape.
Great -no issues -easy to order and shipping arrived quickly
Since ordering my glasses last year (this year too) went so smoothly, I decided to use my second pair benefit and order my contacts.
My glasses came intact, fit properly and look fantastic. It was a great experience all the way around simple and easy.
Get $#*!ed. Sorry I have to have more characters. Get completely and totally $#*!ed. Seriously. Get $#*!ed and rethink the choices you have made in life that brought you here. GET $#*!ED
Initially hard to navigate. Had to contact office for assistance with attaching my insurance.
Service was good, received my order on time and satisfied with my prior orders.
The site is easy to use with or without insurance and provides good discounts.
I like that I can use my vision benefits, but prescription verification and shipping options could be faster.
Answer: Fyi, if you have VSP insurance and enter your info on their website it freezes your benefits and you have to call VSP to have it unlocked. Now another pto day to go back and order glasses that it is unlocked.
Answer: Fyi, if you have VSP insurance and enter your info on their website it freezes your benefits and you have to call VSP to have it unlocked. Now another pto day to go back and order glasses that it is unlocked.
Answer: Fyi, if you have VSP insurance and enter your info on their website it freezes your benefits and you have to call VSP to have it unlocked. Now another pto day to go back and order glasses that it is unlocked.

