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From the business
Hundreds of retailers sell eyewear online. But only Eyeconic partners with the VSP doctor network. And that’s just the beginning—we’re constantly evolving the way we buy eyewear online.
Along with seamlessly connecting your eyewear, your insurance coverage and your doctor’s expertise, we offer tons of frames and lenses custom made to fit your eyes. You’ll even have the option for a complimentary frame fitting and adjustment by a VSP doctor’s office. Don’t have a VSP doctor? We’ll connect you to one nearby.
When you shop at Eyeconic, you can trust your eyewear has gone through the proper inspection before it makes it on your face. Offering all the latest advancements in lens technology plus a range of modern styles, we keep fit and comfort at the forefront of our design process. And if you’re a VSP member, you’ll even receive special discounts on Eyeconic products
Eyeconic Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the ease of the online ordering process, affordability, and effective use of insurance. The virtual try-on feature is particularly appreciated, allowing for a more personalized shopping experience. However, there are notable concerns regarding product accuracy, such as incorrect prescriptions and sizing issues, which have led to frustrations with returns and refunds. Additionally, some customers experience difficulties with the website's navigation and payment process. Overall, while customer satisfaction is high, consistent quality control and improved service efficiency are areas for potential enhancement.
This summary is generated by AI, based on text from customer reviews
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Very easy to use. It pulled my vision benefits and attached them to the order automatically. Timely delivery.
I was having a hard time ordering my contact lenses online and applying my insurance benefits. I came across this website and the process was easy and fast. My benefits with VSP were pulled right away and applied to my order, saving me the time and hustle of submitting for reimbursement with my insurance company.
Easy to use, step by step, clear & straightforward, so efficient
Fast shipping, quality products, limited lens options available
Easy to find likable pair and to order
Simple and easy to use. Great job with tracking and great prices.
Fast shipping and easy to order good quality. Had the contacts we needed
Every time I try to place an order I have to go back and either find the piece of paper or find the picture I have where I feel it could be pretty easy to add it to my profile till it expires thank you
The website was slow and not adding things to the cart had to keep refreshing and clicking to get information to load. Super annoying.
Cancelled because prescription medication was blurry...
Very easy to navigate and choose what suits me. Like the Virtual try on tool.
When trying to order contacts using insurance I felt like I was going in circles.
Prices are more compared to other retail sites. Not much models are available
The prices are too high from other company websites. Can get the prices better
Buying and returning (if needed) have been very simple; have ordered twice.
Great service and really enjoy that you can see a virtual look at the glasses on you!
Very Convenient, wished it shipped quicker and easier to get needed adjustments.
Product arrived as scheduled and glasses fit and were the right prescription.
Always easy to use application. Step by step. Great and fast
Easy to find what I was looking for and easy to apply insurance
Quick and easy quick and easy quick and easy quick and easy quick
Measurements and fittings are becoming more specialized each time i use them
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members