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From the business
Hundreds of retailers sell eyewear online. But only Eyeconic partners with the VSP doctor network. And that’s just the beginning—we’re constantly evolving the way we buy eyewear online.
Along with seamlessly connecting your eyewear, your insurance coverage and your doctor’s expertise, we offer tons of frames and lenses custom made to fit your eyes. You’ll even have the option for a complimentary frame fitting and adjustment by a VSP doctor’s office. Don’t have a VSP doctor? We’ll connect you to one nearby.
When you shop at Eyeconic, you can trust your eyewear has gone through the proper inspection before it makes it on your face. Offering all the latest advancements in lens technology plus a range of modern styles, we keep fit and comfort at the forefront of our design process. And if you’re a VSP member, you’ll even receive special discounts on Eyeconic products
Eyeconic Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the ease of the online ordering process, affordability, and effective use of insurance. The virtual try-on feature is particularly appreciated, allowing for a more personalized shopping experience. However, there are notable concerns regarding product accuracy, such as incorrect prescriptions and sizing issues, which have led to frustrations with returns and refunds. Additionally, some customers experience difficulties with the website's navigation and payment process. Overall, while customer satisfaction is high, consistent quality control and improved service efficiency are areas for potential enhancement.
This summary is generated by AI, based on text from customer reviews
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Website dropped insurance benefits while checking out...
I purchased my original rx and then later this year I ordered my rx sunglasses
Nice easy process, quality products, quick shipping, professional look
I don't understand the tool with the card really really difficult for me hope the preset number was correct cause I can't find last years order and that has frustrated me, so here's hoping!
Quick and precise, it the best website to order glasses. I'll order again!
The virtual try on feature isn't as easy as others I have used before but over all a user friendly fast experience.
These contacts are half the price at other sites. The upcharge just to be able to avoid paying out of pocket and submitting a reimbursement request is ridiculous. Do better.
This is a very efficient way to purchase eyewear. While the selection of frames is adequate, it could be better. I've purchased eyewear from Eyeconic the past several years and with each purchase I'm finding it somewhat more difficult to find frames in unique new styles that appeal to me.
Super easy to order with clear explanation and search options.
My benefits discounts did not work the first time but they did the second time.
Eye measurement tool has poor instructions, no warning notices for incorrect entries
Very pleased with my glasses, fit and style. I would like to have been able to upload the front and back of my Rx, instead of having to follow up after the initial order.
I picked a 0$ product based on my insurance.
When I checkout $40 is added for copay.
I am not supposed to have a copay. I just get a frame allowance and I am within the allowance for the product I chose.
Also virtual try on is not always working.
Also site does not have all my past orders and confuses my account with my wife's. Very confusing.
It was convenient that my vision insurance discounts were applied directly. Saved time and money.
Very easy to order glasses! Never disappointed in the experience.
A well designed user interface that brings shopping, insurance, and purchase together in one place.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members