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From the business
Hundreds of retailers sell eyewear online. But only Eyeconic partners with the VSP doctor network. And that’s just the beginning—we’re constantly evolving the way we buy eyewear online.
Along with seamlessly connecting your eyewear, your insurance coverage and your doctor’s expertise, we offer tons of frames and lenses custom made to fit your eyes. You’ll even have the option for a complimentary frame fitting and adjustment by a VSP doctor’s office. Don’t have a VSP doctor? We’ll connect you to one nearby.
When you shop at Eyeconic, you can trust your eyewear has gone through the proper inspection before it makes it on your face. Offering all the latest advancements in lens technology plus a range of modern styles, we keep fit and comfort at the forefront of our design process. And if you’re a VSP member, you’ll even receive special discounts on Eyeconic products
Eyeconic Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the ease of the online ordering process, affordability, and effective use of insurance. The virtual try-on feature is particularly appreciated, allowing for a more personalized shopping experience. However, there are notable concerns regarding product accuracy, such as incorrect prescriptions and sizing issues, which have led to frustrations with returns and refunds. Additionally, some customers experience difficulties with the website's navigation and payment process. Overall, while customer satisfaction is high, consistent quality control and improved service efficiency are areas for potential enhancement.
This summary is generated by AI, based on text from customer reviews
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Every time I've ordered from you, I've had no complaints. I will continue to come back when I need new glasses.
Bag is not always saved, virtual try on fails sometimes, logs me out for no reason.
Convenient, easy-to-use to use online experience. This is my third purchase and I'm coming back! I get my favorite brands and quality lenses. Win win!
Website is super user friendly and adding insurance info is seamless.
Updating my prescription using Visibly was a breeze as well. All done from the comfort of my home office.
This is my 3rd time using Eyeconic and I will continue to use them in the future.
Prompts help to ease process and clarity on what to expect..
All of my previous experiences have been awesome from dealing with support over the phone or email.
The first experience was great, which is why I came back and will utilize this service moving forward.
Fast and easy, found what was prescribed and made the order.
Great experience ordering glasses and contacts through insurance
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Quick, simple, insurance accepted and no worries about having to submit receipts. Also, ordering from reputable company ads to my peace of mind.
It was good, although I did not find more brands. Options are very less.
Ordered need to check after receiving. Need to check the experience
Good service but still i have to wait and check
Unable to clearly define & visualize color of frames. Also, the ladt previously used prescription should be reflected in online account info.
I finally received my glasses after a thirty day wait time ok
Contacts came on time and packed perfectly. The experience was great
While I love the ease and pricing of Eyeconic along with using my VSP insurance, most eyewear styles are the same, please get more variety. Thanks!
The glasses I ordered previously were not done correctly. The script was off, and I had to send them back, and never received a replacement pair.
Didn't like the frames I received and the lenses had edges that looked unfinished like whatever chemicals used on them didn't completely take.
Don't lock the account with benefits until purchase is made
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members