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Eyeconic

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Hundreds of retailers sell eyewear online. But only Eyeconic partners with the VSP doctor network. And that’s just the beginning—we’re constantly evolving the way we buy eyewear online.
Along with seamlessly connecting your eyewear, your insurance coverage and your doctor’s expertise, we offer tons of frames and lenses custom made to fit your eyes. You’ll even have the option for a complimentary frame fitting and adjustment by a VSP doctor’s office. Don’t have a VSP doctor? We’ll connect you to one nearby.

When you shop at Eyeconic, you can trust your eyewear has gone through the proper inspection before it makes it on your face. Offering all the latest advancements in lens technology plus a range of modern styles, we keep fit and comfort at the forefront of our design process. And if you’re a VSP member, you’ll even receive special discounts on Eyeconic products


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Eyeconic Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the ease of the online ordering process, affordability, and effective use of insurance. The virtual try-on feature is particularly appreciated, allowing for a more personalized shopping experience. However, there are notable concerns regarding product accuracy, such as incorrect prescriptions and sizing issues, which have led to frustrations with returns and refunds. Additionally, some customers experience difficulties with the website's navigation and payment process. Overall, while customer satisfaction is high, consistent quality control and improved service efficiency are areas for potential enhancement.

This summary is generated by AI, based on text from customer reviews

service
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This company responds to reviews on average within 44 days

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41,657 reviews

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North Carolina
1 review
0 helpful votes
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Very nice
January 15, 2025

Very good experiences especially with all the Verity you have

Date of experience: January 14, 2025
California
1 review
0 helpful votes
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The website was easy to use. My insurance coverage, and product costs are sort of competitive. Would like more variety in product choices.

Date of experience: January 14, 2025
South Carolina
1 review
0 helpful votes
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More promo codes for members
January 15, 2025

There should be better promo codes for members or less taxes

Date of experience: January 14, 2025
California
1 review
0 helpful votes
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Always great service.
January 15, 2025

Ordered prescription sunglasses several years back... still have them today. Excellent quality... accurate prescription.

Date of experience: January 14, 2025
Alabama
1 review
0 helpful votes
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Convenient
January 15, 2025

Fast delivery and easy to apply insurance benefits. Will order again.

Date of experience: January 14, 2025
Missouri
1 review
0 helpful votes
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Fast
January 14, 2025

I messed up my order and they were kind enough to have me send them back for free even though it was my fault. My glasses were corrected and sent back quickly.

Date of experience: January 14, 2025
Colorado
1 review
0 helpful votes
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Poor service when it could have been avoided. The cancellation caused stress for my son.

Date of experience: January 14, 2025
Illinois
1 review
0 helpful votes
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Awesome
January 14, 2025

Great choice of designer frames, efficient and fast delivery. Comfort in knowing if there is a problem with my glasses, I can exchange.

Date of experience: January 14, 2025
Texas
1 review
0 helpful votes
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Ordering new Contacts with my insurance and Great price as always

Date of experience: January 14, 2025
Florida
1 review
0 helpful votes
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Easy to navigate and execute order
January 14, 2025

Very easy and great selection of reading glasses. Website is easy to navigate

Date of experience: January 14, 2025
Colorado
1 review
0 helpful votes
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Easy to use with insurance
January 14, 2025
Updated review

Very easy to use my insurance benefits here, and the order come quickly and are priced fairly

Date of experience: January 14, 2025

Quick and easy. Great prices too
October 16, 2024
Previous review

Really good prices on this website, easy to use with insurance too

Date of experience: October 15, 2024
Florida
1 review
0 helpful votes
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Easy to use, interactive website
January 14, 2025

Super easy to use, love the search filters and virtual try on.

Date of experience: January 14, 2025
Florida
1 review
0 helpful votes
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Easy
January 14, 2025

Very easy. Love that they take my insurance, ZERO hassle to buy

Date of experience: January 14, 2025
Texas
1 review
0 helpful votes
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I didn't like the 1st pair of glasses I ordered and you guys graciously let me trade them for a different pair.

Date of experience: January 14, 2025
California
1 review
0 helpful votes
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Great and easy service
January 14, 2025

Website makes it easy to input your benefits to use at checkout, been ordering glasses from eyeconic for 5 years now.

Date of experience: January 13, 2025
Massachusetts
1 review
0 helpful votes
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Cheap, good quality, easy
January 14, 2025

Low cost, high quality, name brand frames. Easy to shop. Conveniently delivered to my door.

Date of experience: January 13, 2025
Idaho
1 review
0 helpful votes
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Great!
January 13, 2025

Very easy to re-order new contacts with my new prescription.

Date of experience: January 13, 2025
Alabama
1 review
0 helpful votes
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Awesome!
January 13, 2025

Glasses came on time & were perfect! I hope the pair i just ordered is the same!

Date of experience: January 13, 2025
Texas
1 review
0 helpful votes
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Quick and easy!
January 13, 2025

Great experience and easy to find everything you need. Tried my glasses on and they were on point with style and fit. Thanks for a great experience!

Date of experience: February 3, 2025
Idaho
1 review
0 helpful votes
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Easy!
January 2, 2025

Quick and easy to order and use benefits. Great selection and prices

Date of experience: January 1, 2025