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From the business
Hundreds of retailers sell eyewear online. But only Eyeconic partners with the VSP doctor network. And that’s just the beginning—we’re constantly evolving the way we buy eyewear online.
Along with seamlessly connecting your eyewear, your insurance coverage and your doctor’s expertise, we offer tons of frames and lenses custom made to fit your eyes. You’ll even have the option for a complimentary frame fitting and adjustment by a VSP doctor’s office. Don’t have a VSP doctor? We’ll connect you to one nearby.
When you shop at Eyeconic, you can trust your eyewear has gone through the proper inspection before it makes it on your face. Offering all the latest advancements in lens technology plus a range of modern styles, we keep fit and comfort at the forefront of our design process. And if you’re a VSP member, you’ll even receive special discounts on Eyeconic products
Eyeconic Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the ease of the online ordering process, affordability, and effective use of insurance. The virtual try-on feature is particularly appreciated, allowing for a more personalized shopping experience. However, there are notable concerns regarding product accuracy, such as incorrect prescriptions and sizing issues, which have led to frustrations with returns and refunds. Additionally, some customers experience difficulties with the website's navigation and payment process. Overall, while customer satisfaction is high, consistent quality control and improved service efficiency are areas for potential enhancement.
This summary is generated by AI, based on text from customer reviews
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The quality & easy to use online tryon tools is why i keep coming back
I was able to gain amazing assistance with the phone rep to conclude and place my order. Thank you,
Received glasses with missing screw and temporary rusty sharp long screw
The options are good and the ability to specify your doctor for prescription verification is nice. The website is intuitive and flows nicely.
Easy process ordering glasses and contacts, though the turn around time could be a little quicker.
Nice selection good quality done right on time good price ok
All of the products are high quality - and the user interface is very easy.
The website was easy to use. Great selection with reasonable prices.
The old virtual try on, I was able to a preview on all glasses on me at the same time. New one requires playing with the AR camera for over a minute per try on.
I honestly don't remember much so it must have went well. Glasses fit well.
Process is very easy, especially since they contact the doctor when the prescription is up
Buying the annual supply doesn't benefit from the website's offer if you have a different prescription for the two eyes.
The process is easy and the glasses are great. I've ordered for 2 family members so far, and both experiences have been good.
Went on and everything was too easy, so it took just seconds to upload everything and place my order.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members