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From the business
Hundreds of retailers sell eyewear online. But only Eyeconic partners with the VSP doctor network. And that’s just the beginning—we’re constantly evolving the way we buy eyewear online.
Along with seamlessly connecting your eyewear, your insurance coverage and your doctor’s expertise, we offer tons of frames and lenses custom made to fit your eyes. You’ll even have the option for a complimentary frame fitting and adjustment by a VSP doctor’s office. Don’t have a VSP doctor? We’ll connect you to one nearby.
When you shop at Eyeconic, you can trust your eyewear has gone through the proper inspection before it makes it on your face. Offering all the latest advancements in lens technology plus a range of modern styles, we keep fit and comfort at the forefront of our design process. And if you’re a VSP member, you’ll even receive special discounts on Eyeconic products
Eyeconic Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the ease of the online ordering process, affordability, and effective use of insurance. The virtual try-on feature is particularly appreciated, allowing for a more personalized shopping experience. However, there are notable concerns regarding product accuracy, such as incorrect prescriptions and sizing issues, which have led to frustrations with returns and refunds. Additionally, some customers experience difficulties with the website's navigation and payment process. Overall, while customer satisfaction is high, consistent quality control and improved service efficiency are areas for potential enhancement.
This summary is generated by AI, based on text from customer reviews
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Overall, easy to use website and great detail on sunglasses being viewed. Limited supply of Maui Jim sunglasses that would like more selections.
Good variety available, easy to try-on and check out. Simple process
The person I spoke to on the phone yesterday 12-30-24, Pam, was VERY helpful and kind and patient. This site was easy to use after her instruction and descriptions.
Very pleased with eyeconic this is our second year using them. Never had any issues with our glasses.
Pricing is crazy. Tax on the entire price(crazy high price) but no on the price sold
The whole experience from frame selection, connecting my Insurance benefits, to purchasing was so simple.
Great tech at use to see what glasses will work for you. Love it.
Product was sufficiently good quality. Would order from here again.
Previous pair of glasses received arrived in wonderful condition and when promised. The glasses fit extremely well.
Love the convenience of being able to order contacts using my insurance benefit!
Love this site...easy to order my contacts, esp before the new year and insurance expires.
I didn't get my order last year and the reason was buried in an email. Should have gotten a call.
Website is easy to use and customer service was great!
Multiple problems submitting order. Talked w three friendly representatives that attempted to help but they all told me the system had issues and they could only guess. It took me 6 hours to complete the order.
Searching is a bit difficult when I could not specify a width (could only do with a width range but not a specific onew) also cannot search based on the price after insurance. That made the searching experience inefficient
Easy to order with good pricing and convenient shipping to me.
It's really easy to order the contacts that the doctor prescribed.
I love Eyeconic's wide variety of eyewear choices. They have glasses, sunglasses and contacts for everyone!
I love this site it's easy and convenient as I can use both my insurance benefits and my FSA all in 1 place just wish they had a better variety of glasses with better pricing
Offering is old lady like and not trendy. I can barely find something to use my insurance credit on.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members