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Eyebuydirect

4.6

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From the business

EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.


eyebuydirect.com
Founded in 2005
Pasadena, CA
+246
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Eyebuydirect Reviews Summary

The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.

This summary is generated by AI, based on text from customer reviews

service
1,656
value
5,189
shipping
5,189
returns
132
quality
5,292
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244,832 reviews

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New York
1 review
0 helpful votes
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It's good
June 1, 2025

I've ordered from this website a couple times and have gotten high quality glasses from here- one time a pair of my glasses was accidentally run over by a car and they weren't broken or even scratched, they only needed to be straightened out

Date of experience: May 22, 2025
Illinois
1 review
0 helpful votes
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"HAD TO PURCHASE TRANSITION "
June 1, 2025

The glasses I really liked I couldn't purchase w/o getting transitions. Not right and so disappointed

Date of experience: May 22, 2025
Texas
1 review
0 helpful votes
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Quick and to the point
June 1, 2025

I was able to quickly add in my prescription and find frames by size that made buying big fun shapeed frames fun. I've worn my Hollie frames for over a year now and they've held up wonderfully.

Date of experience: March 12, 2023
New York
1 review
0 helpful votes
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Overall fast quality of the product lens craftsmanship quick turnaround. #1 for me!

Date of experience: May 22, 2025
Florida
1 review
0 helpful votes
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Amazing quality
June 1, 2025
Updated review

I have ordered more than 10 times from this place. Their glasses are decent quality and great style. Rx has been accurate

Date of experience: May 22, 2025

Amazing service
May 28, 2025
Previous review

Amazing service

Date of experience: May 18, 2025
Illinois
1 review
0 helpful votes
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Easy and fast
June 1, 2025

The price ease and convenience and quality of the product saves money

Date of experience: May 22, 2025
Georgia
1 review
0 helpful votes
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Good
June 1, 2025

Very good and efficient, process to buy glasses really quick.

Date of experience: May 21, 2025
Michigan
1 review
0 helpful votes
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The Best...
June 1, 2025

My favorite place to buy glasses. Once I found this place I go no where else.

Date of experience: May 21, 2025
California
1 review
0 helpful votes
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Great
June 1, 2025

Always a wonderful experience and quick. So grateful for the ease of purchase.

Date of experience: May 21, 2025
North Carolina
1 review
0 helpful votes
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Fast
May 31, 2025

Great Glasses and fast shipping. Good customer service also.

Date of experience: May 21, 2025
Puerto Rico
1 review
0 helpful votes
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Excellent!
May 31, 2025

My first pair of subglasses with prescription was a Ray Ban "Erika" and i have them since 2022 love it!

Date of experience: June 21, 2022
Indiana
1 review
0 helpful votes
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Great Experience
May 31, 2025
Updated review

Easy to use website. Product quality is great. Delivered in a reasonable time

Date of experience: May 21, 2025

Quick and simple
May 10, 2025
Previous review

Quick and simple

Date of experience: April 30, 2025
New York
1 review
0 helpful votes
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I love Eyebuydirect!
May 31, 2025

Easy to order and make your own. Very easy to use and to reorder if something happens.

Date of experience: April 23, 2025
South Carolina
1 review
0 helpful votes
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Trustworthy
May 31, 2025

I had bought kitty frames and I have gotten many compliments on them!

Date of experience: September 18, 2024
Arkansas
1 review
0 helpful votes
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Great Styles Great Prices
May 31, 2025

I have used Eyebuydirect for the past 10 years and am never disappointed.

Date of experience: May 21, 2025
California
2 reviews
0 helpful votes
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Long-time customer
May 31, 2025

I've been buying here for quite a few years. I'm still buying... 3 pairs lately and I'm very happy with the product.

Date of experience: May 9, 2025
New York
1 review
0 helpful votes
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The sweet relief of savings
May 31, 2025

Using EyeBuyDirect has been amazing. Chain stores around me have the most INSANE markups, I swear they only carry luxury brands. I just need something cute I can afford. Being able to type in the values myself and not speak to pressuring salespeople is definitely a plus, too.

Date of experience: January 6, 2024
Puerto Rico
1 review
0 helpful votes
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Delay
May 31, 2025

My eyeglasses was lost and Bryan per one time courtesy, placed a new replacement for me.

Date of experience: May 21, 2025
Washington
1 review
0 helpful votes
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Great
May 31, 2025

Really easy, fast shipping, & most importantly good quality

Date of experience: May 20, 2025
California
1 review
0 helpful votes
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Easy to find and order
May 31, 2025

Was easy and happy with my glasses. Also like that I can see how they look on me before I choose.

Date of experience: May 20, 2025