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Eyebuydirect

4.6

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From the business

EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.


eyebuydirect.com
Founded in 2005
Pasadena, CA
+246
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Eyebuydirect Reviews Summary

The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.

This summary is generated by AI, based on text from customer reviews

service
1,673
value
5,189
shipping
5,189
returns
132
quality
5,292
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245,058 reviews

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Texas
1 review
0 helpful votes
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Easy and fast
January 14, 2018

Easy website to order glasses, I've ordered twice already from them... great quality! It does take up to 14 days but its worth it

Date of experience: January 12, 2018
California
1 review
1 helpful vote
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Easy and FAST!
January 13, 2018

Loved how convenient it is to order your glasses. I also like the PD option to measure the distance so conveniently. I will be recommending this site to friends and family. Hardest thing was everything was so cute and affordable, I couldn't make up my mind! Left with 3 pairs for glasses!

Date of experience: January 12, 2018
Kansas
1 review
1 helpful vote
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Great Selection
January 13, 2018

The hardest part about searching for glasses on this website was there were so many frames to chose from! But after finding my frames, it was easy from then on, and so inexpensive! I got a pair of stylish glasses with a case AND digital friendly lenses for only 50 bucks!

Date of experience: January 12, 2018
California
1 review
0 helpful votes
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Thank you!
January 13, 2018

I found amazing glasses for very affordable price. Excellent user experience and easy to use website. Took me less than 15 minutes to order 2 set of glasses.

Date of experience: January 12, 2018
Georgia
1 review
1 helpful vote
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Beyond easy!
January 12, 2018

The hardest thing about the entire process is deciding which pair to order! I hope the quality is as good as it seems.

Date of experience: January 11, 2018
New York
1 review
1 helpful vote
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UI Experience
January 12, 2018

Excellent user experience, using the wizard to apply the glass features. The idea of using Amazon as payment method help us reduce the complexity when you're going to pay.

Date of experience: January 11, 2018
Florida
1 review
1 helpful vote
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Love it!
January 12, 2018

Bought from Eyebuydirect before and was very happy with the glasses. Great prices, great products. The website is easy to use. Coupon codes are great. Although some complain that they can't use multiple coupon codes, as good of a price as it already is, one coupon code is more than fair. I have yet to find any other online retailer that allows more than one coupon code at a time.

Would I buy from them again? Of course! I am already a repeat customer. Their 14 day return/exchange policy is another great plus. Get your glasses and they don't quite fit like you expected, you can return. But with the details of the sizes online, if you do your homework, there really isn't a need to return them. They are spot on.

Date of experience: January 11, 2018
New York
1 review
1 helpful vote
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Eyebuydiret is awesome, they have really trendy frames and are reasonably priced! I have been ordering glasses from them for the last two years and don't see any reason why I wouldn't continue! They are awesome!

Date of experience: January 11, 2018
Florida
1 review
0 helpful votes
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Site is difficult to use
January 11, 2018

Site movement is difficult to use, kept doubling my order. Difficult to make changes. Codes are deceptive. It is like bate and switch

Date of experience: January 11, 2018
Illinois
1 review
1 helpful vote
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I thought this was the easiest site to navigate and I thought there was great selection. The prices were the best that I found on several sites for good looking material. The interface that lets you try them on a picture was very helpful.

Date of experience: January 10, 2018
Puerto Rico
1 review
0 helpful votes
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Excelentes Precios
January 11, 2018

Me encanta la manera fácil y sencilla de poder unos espejuelos que me gusten y aún precio accesible. Variedad de estilos

Date of experience: January 10, 2018
California
1 review
0 helpful votes
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I have been interested in your site for some time. After initially looking at warby Parker my sister told me about eye buy. Im ordering two pairs to see how they turn out, but if I like them Im likely gonna be ordering more. Since they are so cheap, Im happy to take more risks with the frames I choose and see glasses as an accessory. The purchasing process was easy, I did it all on my iPhone.

Date of experience: January 10, 2018
Illinois
1 review
1 helpful vote
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Best place to go
January 11, 2018

Don't waste your time and money looking at brands. Just get your prescription and browse a wide selection of different colors and styles. 6/5 -Kuroha

Date of experience: January 10, 2018
Florida
1 review
1 helpful vote
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So easy!
January 11, 2018

I am actually blown away. I had no idea I could get such attractive eyeglasses for so affordable a price. You guys rock.

Date of experience: January 10, 2018
Massachusetts
1 review
1 helpful vote
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My first pair just broke! Mom life! So I was like hey I can have my glasses here in about a week or less thanks to eye buy direct! Didnt even get mad at my little one. I like shopping for glasses!

Date of experience: January 10, 2018
Illinois
1 review
1 helpful vote
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Easy site
January 11, 2018

These prices are insane compared to Americans best or other eyecare shops. I just save more than $300 with a pair of sunglasses and glasses, both with prescription! MIND BLOWN! Eyebuydirect where have you been all my life?

Date of experience: January 10, 2018
Pennsylvania
1 review
0 helpful votes
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Thanks for decent price
January 11, 2018

Its great to get glasses at more reasonable prices. In past to get decent pair at local stores I would have to pay more than double. I am disanled this allows me a back up pair of glasses at lower prices.

Date of experience: January 10, 2018
California
1 review
1 helpful vote
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Super easy to navigate
January 11, 2018

Sleebsite is easy to use and super affordable this is my first time ordering so Ill let you know how it goes. Found the website through a client who orders regularly

Date of experience: January 9, 2018
Florida
2 reviews
0 helpful votes
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From $25.00 initial cost, I end up at $50.00... Not too happy. Fake Coupon that I could not use. I do not have anything else to say..., but you still ask me to put at least 100 words; Why?

Date of experience: January 9, 2018
Indiana
1 review
0 helpful votes
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Site was user friendly.
January 11, 2018

Site was easy to use. I will write another review after I get glasses and go theough the delivery process but I feel great about the experience so far.

Date of experience: January 9, 2018