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EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
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Easy website to order glasses, I've ordered twice already from them... great quality! It does take up to 14 days but its worth it
Loved how convenient it is to order your glasses. I also like the PD option to measure the distance so conveniently. I will be recommending this site to friends and family. Hardest thing was everything was so cute and affordable, I couldn't make up my mind! Left with 3 pairs for glasses!
The hardest part about searching for glasses on this website was there were so many frames to chose from! But after finding my frames, it was easy from then on, and so inexpensive! I got a pair of stylish glasses with a case AND digital friendly lenses for only 50 bucks!
I found amazing glasses for very affordable price. Excellent user experience and easy to use website. Took me less than 15 minutes to order 2 set of glasses.
The hardest thing about the entire process is deciding which pair to order! I hope the quality is as good as it seems.
Excellent user experience, using the wizard to apply the glass features. The idea of using Amazon as payment method help us reduce the complexity when you're going to pay.
Bought from Eyebuydirect before and was very happy with the glasses. Great prices, great products. The website is easy to use. Coupon codes are great. Although some complain that they can't use multiple coupon codes, as good of a price as it already is, one coupon code is more than fair. I have yet to find any other online retailer that allows more than one coupon code at a time.
Would I buy from them again? Of course! I am already a repeat customer. Their 14 day return/exchange policy is another great plus. Get your glasses and they don't quite fit like you expected, you can return. But with the details of the sizes online, if you do your homework, there really isn't a need to return them. They are spot on.
Eyebuydiret is awesome, they have really trendy frames and are reasonably priced! I have been ordering glasses from them for the last two years and don't see any reason why I wouldn't continue! They are awesome!
Site movement is difficult to use, kept doubling my order. Difficult to make changes. Codes are deceptive. It is like bate and switch
I thought this was the easiest site to navigate and I thought there was great selection. The prices were the best that I found on several sites for good looking material. The interface that lets you try them on a picture was very helpful.
Me encanta la manera fácil y sencilla de poder unos espejuelos que me gusten y aún precio accesible. Variedad de estilos
I have been interested in your site for some time. After initially looking at warby Parker my sister told me about eye buy. Im ordering two pairs to see how they turn out, but if I like them Im likely gonna be ordering more. Since they are so cheap, Im happy to take more risks with the frames I choose and see glasses as an accessory. The purchasing process was easy, I did it all on my iPhone.
Don't waste your time and money looking at brands. Just get your prescription and browse a wide selection of different colors and styles. 6/5 -Kuroha
My first pair just broke! Mom life! So I was like hey I can have my glasses here in about a week or less thanks to eye buy direct! Didnt even get mad at my little one. I like shopping for glasses!
These prices are insane compared to Americans best or other eyecare shops. I just save more than $300 with a pair of sunglasses and glasses, both with prescription! MIND BLOWN! Eyebuydirect where have you been all my life?
Its great to get glasses at more reasonable prices. In past to get decent pair at local stores I would have to pay more than double. I am disanled this allows me a back up pair of glasses at lower prices.
Sleebsite is easy to use and super affordable this is my first time ordering so Ill let you know how it goes. Found the website through a client who orders regularly
From $25.00 initial cost, I end up at $50.00... Not too happy. Fake Coupon that I could not use. I do not have anything else to say..., but you still ask me to put at least 100 words; Why?
Site was easy to use. I will write another review after I get glasses and go theough the delivery process but I feel great about the experience so far.
Answer: Or you can be like me and have not received your order after more than a month of waiting. Granted, I'm in Guam, but given that the USPS works here pretty much the same way it works in the states, no other retailer has any problem getting their packages to me in a timely manner. The company has sent me two different tracking numbers for the same package. The tracking report from the post office says the package was supposed to be here 12 days ago and the last time it appears the package was scanned was 24 days ago. I have emailed the company multiple times and every time they reply with some generic apology and continue to stall. The package clearly got lost in the mail, I get that and I am typically a reasonable person but any respectable merchant intent on providing good customer service in today's online marketplace would have owned up to the issue and offered a refund or have already shipped out a replacement product. They've done neither. Does it mean they are bad people running a bad business? Probably not. However, it does mean there are probably better companies out there to give your business to who won't take so long to get you your glasses.
Answer: It depends on the frame. Some are plastic, some are metal, and there are other materials used as well. The descriptions will indicate the materials they are made out of. I've ordered 3 pairs from EBD ($6 and $9 pairs--cheapest there are) and they are excellent quality. An equivalent pair of frames alone from the store would have cost $150+, not including lenses.
Answer: I received two pairs very quickly but was very disappointed when i put them on only to find out the prescription was completely wrong. There are no refund or exchange directions in your website or with the packaging, so I did not know the number to call. Please get in touch with me asap about exchanging the glasses for ones with the correct lenses. Thank you very much. My name is Ellen Mazzeo Larkfield road East norport, ny Phone: 917-763-0092 I the glasses came without any paperwork and I do not have the order number that was originally used on both pairs. I bought them within this past month or so. (This is after returning a pair that I sent back for the same problem(. Please call me or email me so I can figure out how to correct this error. Or please send me your customer service phone number that I can talk to someone live. Thank you. Emazzeo

