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EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
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For an inexpensive pair of glasses, they are on trend and last a long time if you really take care of them.
Top qualit frames and lenses. Incredible prices and deals. Easy ordering process and fash shipment. Eye buy direct is the only place i buy all my eyeglasses.
I am very fond of EyeBuyDirect's choice of eyewear, and I appreciate their low costs. I am done buying from "opticians" for the rest of my life! While the glasses take some time to arrive, they are sturdy and fit well. In fact, the fit better than glasses I have purchased from brick-and-mortar retailers. But clear your cookies after you purchase, they've got a lot of ads. Great online presence, very consumer-friendly.
I'm obsessed with eyewear. I like to match my glasses to my outfits and mood and have a pair of glasses for each day of the week. This is my second time ordering from this website and it is easy to use. Highly recommend
Simple guidline and ease of use. First time on this site and finished within 15 minutes.
Really convenient if you have an amazon account. Makes payments and shipping a breeze.
Very simple, straightforward and the ability to see the frames on my own face really helped me. Tons of frame choices too!
I can get really stylish glasses for almost nothing. I love this site! It's always a hassle when trying to get an appointment with your eye doctor to get glasses. Here, I can take all of the time I want to find something I love. Plus, sales are constantly going on.
This site always has amazing offers, you can look good, see better and not crack the bank on your way out!
I'm adding at least a 100 characters. If you want my opinion, I am able to give it in one sentence and find no need to add any more information than I already gave. This is a complete waste of my time.
This site is great! There are many choices and it lets you upload a picture and try on frames. I ordered two pairs.
Couldnt be happier Ive bought glasses for both of my sisters and myself. Your BOGO deals are the best there is!
Great site, reasonable,,,, good customer service
Hope i get them fast
I was hoping this ordering process was going to be easy and it was
Just follow their instructions and wala... i was done...
You have to try it. All you need is your prescription. They have thought of everything. The site is easy to navigate. Be careful you could spend hours trying to make up your mind :)
I have ordered quite a few glasses from EyeBuyDirect since they are so cheap in price and great in quality. I like to have a few extras on hand including prescription sunglasses. They also make it easy to order and give great educational information if needed.
I am a big fan of this site and company. Customer service is clearly a priority. I appreciate the frequent and clear communication. The prices are right for someone like me who prefers numerous options of glasses but has kids who love to break or scratch them. Thanks!
All I needed was my perscription and everything had gone smoothly from there. Can't wait for these eyeglasses to arrive!
I bough a pair of eye glasses form eyebuydirect. It was awesome,, delivery was within the time frame they said and fit perfectly.
Hopefully everything will go smoothly with the shipping and returning. I like your website, showing how the frames look on real time people.
Rflkt is my perfect line. As I loose them I ordered already a couple. Happy that pricing is reasonable
Answer: Or you can be like me and have not received your order after more than a month of waiting. Granted, I'm in Guam, but given that the USPS works here pretty much the same way it works in the states, no other retailer has any problem getting their packages to me in a timely manner. The company has sent me two different tracking numbers for the same package. The tracking report from the post office says the package was supposed to be here 12 days ago and the last time it appears the package was scanned was 24 days ago. I have emailed the company multiple times and every time they reply with some generic apology and continue to stall. The package clearly got lost in the mail, I get that and I am typically a reasonable person but any respectable merchant intent on providing good customer service in today's online marketplace would have owned up to the issue and offered a refund or have already shipped out a replacement product. They've done neither. Does it mean they are bad people running a bad business? Probably not. However, it does mean there are probably better companies out there to give your business to who won't take so long to get you your glasses.
Answer: It depends on the frame. Some are plastic, some are metal, and there are other materials used as well. The descriptions will indicate the materials they are made out of. I've ordered 3 pairs from EBD ($6 and $9 pairs--cheapest there are) and they are excellent quality. An equivalent pair of frames alone from the store would have cost $150+, not including lenses.
Answer: I received two pairs very quickly but was very disappointed when i put them on only to find out the prescription was completely wrong. There are no refund or exchange directions in your website or with the packaging, so I did not know the number to call. Please get in touch with me asap about exchanging the glasses for ones with the correct lenses. Thank you very much. My name is Ellen Mazzeo Larkfield road East norport, ny Phone: 917-763-0092 I the glasses came without any paperwork and I do not have the order number that was originally used on both pairs. I bought them within this past month or so. (This is after returning a pair that I sent back for the same problem(. Please call me or email me so I can figure out how to correct this error. Or please send me your customer service phone number that I can talk to someone live. Thank you. Emazzeo

