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EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
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Excellent quality, prices are very reasonable. I wish there was a option to ship in a couple of days once order is complete.
So easy to order, love it. I work all the time and EyeBuyDirect made it so convenient. Cutest glasses. Inexpensive. Good quality glasses. I ordered three pair.
Love the ease & professionalism. Customer service is outstanding & I get many compliments on all of my glasses
Really easy to select and order glasses. This is my second time to order from here. I would highly recommend this site to anyone.
I keep coming back to EyeBuyDirect and plan to come back time and time again. Keep allowing for great choices of glasses.
I love being able to find affordable glasses. Wish shipping was faster but overall everything else is perfect.
Cute styles, different looks compared to same old eye doctor office picks, and amazing affordable prices, all sorts of information and tools to help make sure measurement of lenses is accurate for you love, love the site must recommend to everyone
Great prices and very good looking glasses.
Easy to shop and very easy to order. I will definitely order again.
This is the 6th time I try, before I was trying to set a different shipping address from billing address and I know I was doing it right and it wouldnt let me. So it was frustrating, nowthat I bought the glasses I couldnt get the same discounts because promos change, so very frustrating
Website is designed for easy navigation and process is quick and easy. I will definitely recommend this website to friends and family.
Easy to order and fast delivery. Glasses are perfect. I ordered two pairs with regular lenses. Im back for prescription sun glasses I never had before bc too expensive normally. This site has given me the opportunity to keep a spare pair of glasses in the car for emergencies.
Eye buy direct never disappoints and customer service is astounding. This is my second purchase and i can not wait to see how they turn out. They make returns and exchanges incredibly easy and they are prompt. Would recommend to everyone.
Great value for great looking glasses. Easy to shop. Easy to order. I have ordered from here before and I am always satisfied with my glasses.
I've got at lease 6 pairs of glasses in the last few years. Website is great, customer service is great, prices, quality, you name it. Customer for life! So much better than getting robbed at the optometrist.
Their prices are great! They ship quickly. However my lenses seem harder to keep clean. This is the third time I have ordered from this site.
This was a great way to quick and easy buy a pair of prescription sunglasses for my husband. I hope they turnout as great as we hope! The website was easy to use and intuitive. Loved the feature where you add your picture and they overlay a picture of the glasses on your face!
Super easy, all the site is super helpful, no problems at all. You can do everything by yourself and if you have any questions theres always something explaining
The website is easy enough to use on smart phone or tablet. There is a decent selection in different price ranges not all frames are available in all sizes it is frustrating that size is not a part of search filter you can however search by size but takes awhile to weed through them all. My daughter and I have low prescriptions and do not require any multi focal lenses so I dont know about that. I am very pleased with the frames and lenses weve received they are just like any frames from a walk in optical store. The main reasons Ive ordered multiple times is easy to use website and home delivery. Plus the low price allows me to try new styles and not feel bad if I dont end up wearing them. I have never used customer service or had to a return an item. Overall I am highly satisfied!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members