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EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
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Very straight forward, easy to navigate, great variety of frame styles and color, even better prices. I love being able to try them on its the cherry on top of the entire experience verses just ordering a pair and hoping you like the way they look once received!
EyebuyDirect has a very good selection of frames and options for the lenses. I do wish they had the option of polarizing sunglasses. I have ordered several pairs from them before and they are always of excellent quality and unsurpassed value.
I have several pairs of glasses from this site. Its easy to order and free shipping. Love the selection and savings.
These are great glasses wear them all the time just ordered my prescription sunglasses can't wait to get them
I am so glad there is an alternative to the over priced glasses that seem to dominate the market. The glasses and sunglasses I got fit me perfectly. No adjustments needed. Super easy to make the purchase. Now my teenager lost his glasses and it's okay because we can replace them for less than $50!
I found the eyeglasses I need, chose the lenses, entered the prescription and paid. Simple. Good selection at competitive prices.
I tried to use the site on my phone. I got all the way through, until the shipping. It would not let me get pass the shipping to enter my payment. The payment part was all greyed out, even after selecting a shipping method.
Other than that the glass seem to be reasonable price. We will see if they were worth it when I get them. I ordered prescription sun glasses. I hope they don't take long to get here.
Although the personal touch is lacking, the prices more than make up for that. Going on my 3rd pair and love the selection and try on feature of the site!
Amazing place to buy affordable eye wear. Easy to use and very simple process. Amazing selection and trending eye wear.
Easy to navigate site... Great selection, and great prices...;)
Will recommend to friends...
I love everything about this website, I just wish my orders would show up sooner! I maybe wish the glasses were quicker to make too.
They assisted me to find the best frame to fit my prescription- I just wish I could pay extra to expedite. Very helpful
Watch videos was easy to figure out how to put my prescription in hope all goes well when I get glasses
This is my 4th pair of glasses from eyebuydirect. I tell EVERYONE about how easy it is to place a order. That the frames are fantastic an the prices are even better. I recieved all my orders very fast and in perfect condition.
Buy for the first time, it's easy and fast. I liked it a lot and have a lot of details to understand what you need to buy. When I arrive, I will have a better opinion.
I have heard great things about your glasses and I am excited about getting them. My only reservation is my prescription are progressive.
Buying glasses for my daughter. The process is simple and fast. Great experience! I will be purchasing my own glasses from EyeBuyDirect soon!
Just a few clicks and you can have as many glasses as you can for low prices! For the people that give bad reviews they clearly don't ask or call for help it's literally common sense using this website.
Answer: Or you can be like me and have not received your order after more than a month of waiting. Granted, I'm in Guam, but given that the USPS works here pretty much the same way it works in the states, no other retailer has any problem getting their packages to me in a timely manner. The company has sent me two different tracking numbers for the same package. The tracking report from the post office says the package was supposed to be here 12 days ago and the last time it appears the package was scanned was 24 days ago. I have emailed the company multiple times and every time they reply with some generic apology and continue to stall. The package clearly got lost in the mail, I get that and I am typically a reasonable person but any respectable merchant intent on providing good customer service in today's online marketplace would have owned up to the issue and offered a refund or have already shipped out a replacement product. They've done neither. Does it mean they are bad people running a bad business? Probably not. However, it does mean there are probably better companies out there to give your business to who won't take so long to get you your glasses.
Answer: It depends on the frame. Some are plastic, some are metal, and there are other materials used as well. The descriptions will indicate the materials they are made out of. I've ordered 3 pairs from EBD ($6 and $9 pairs--cheapest there are) and they are excellent quality. An equivalent pair of frames alone from the store would have cost $150+, not including lenses.
Answer: I received two pairs very quickly but was very disappointed when i put them on only to find out the prescription was completely wrong. There are no refund or exchange directions in your website or with the packaging, so I did not know the number to call. Please get in touch with me asap about exchanging the glasses for ones with the correct lenses. Thank you very much. My name is Ellen Mazzeo Larkfield road East norport, ny Phone: 917-763-0092 I the glasses came without any paperwork and I do not have the order number that was originally used on both pairs. I bought them within this past month or so. (This is after returning a pair that I sent back for the same problem(. Please call me or email me so I can figure out how to correct this error. Or please send me your customer service phone number that I can talk to someone live. Thank you. Emazzeo

