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EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
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I love my new eyeglasses. They are lightweight, don't even feel like I have them on. Blue lenses are great and my eyes do not get tired.
This site was very hard. When I called the company the rep was not able to help me I had to figure it out myself. Every time went to check out the total was higher. Never, NEVER, NEVER! Again
This site was very hard. When I called the company the rep was not able to help me I had to figure it out myself. Every time went to check out the total was higher. Never, NEVER, NEVER! Again
Thank you! This was the easiest and most cost efficient way to purchase glasses. I love them and I love that I can try them on online. Thank you!
So easy picking out and trying on frames, if I love these I'll order more!
My ordered arrived on time and I love my new prescription glasses
This was the first time I ever did something like this and must say I was inprest with hall fast I recived my oder
The order came in good time, but something is not right with the prescription in the lenses, the bifocals are fine, but the top prescription is not right, can't see clearly through them.
i love you guys and have over 20 pairs of glasses and now 1 pair of sunglasses from y'all! amazing customer service and great quality :)
i love you guys and have over 20 pairs of glasses and now 1 pair of sunglasses from y'all! amazing customer service and great quality :)
At the beginning we had trou le ordering, but once we knew about the pd and how to measure, both myself and my partner we able to order glasses easily and at a great price.
The filter for my lenses wouldn't work, so I had to keep trying to find frames that the lenses would accept.
However, I persevered. I am satisfied with my purchase.
The filter for my lenses wouldn't work, so I had to keep trying to find frames that the lenses would accept. It was frustrating.
I ordered a prescription pair of glasses and a pair of prescription sunglasses. Both were a reasonable price and great quality. Very stylish.
My first pair of "single" lens glasses are GREAT. Order a second pair and went with progressive lenses. When I received them my only issue is the reading portion (bottom part) of the lens is not positioned correctly, so I had to tilt my head all the way back to get whatever I was reading in focus. I contacted customer service and they had me email them a picture of me wearing the glasses so they could remake them and ship the new pair to me, all free of charge. EXCELLENT Customer service!
Quick & Easy. Great selection. KILLER PRICES, Great Quality, fast shipping.
This was fairly easy, had to consult with the doctor to get some clarifying info but it was easy. When I received my glasses they didn't fit quite right and need some adjusting. The issue is that I have to take them in to somewhere to have a professional make some minor adjustments. That can't happen with this product, it's the only thing at issue. Not a huge deal really!
This was fairly easy, had to consult with the doctor to get some clarifying info but it was easy.
I received these frames and I love them.The frames are very well made and very light. This is my second time buying and they are terrific. Perfect pricing, great fit and wonderful craftsmanship! I will stay with them!
I loved being able to "try on" the glasses. When they arrived I found them to be great quality!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members