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EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
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Nice glasses and wow what a fit. They fit spectacularly.
Fit great and look great! I have a wider face and got the wider fit and they look great!
I am very pleased with my glasses. Well made, excellent quality. Buying glasses online is always alittle sketchy to me, never know what your gonna get, but the glasses I recieved are just as good as glasses bought at an optometrist office. I also added the blue light blocking which I am pleased with as well!
Whole process was easy! Got my Ghani's within a week of ordering. Happy that we can also donate a pair.
Glasses are so cute and fit perfectly! Perfect prescription, too!
Satisfied with my order. Prices are excellent and affordable. Order is shipped quickly.
Easy to pick out frames. They look exactly as I expected.
Love all my new glasses, can't beat the price! I preferred 4 new pairs of glasses for under $100.
These are my first pair of prescription sunglasses because I always thought you had to pay an arm and a leg for them or wear those ugly clip ons until I found this website! I'm obsessed!
I needed glasses for my daughter after hers broke during the pandemic. This was the fastest option. They came quickly and are a nice fit.
This is the 3rd year in a row I have purchased prescription eyeglasses and sunglasses from EBD. Every single time my experience has been flawless.
Quick and easy on-line ordering. Frames similar to name brand. Saved about $500 on two pair ordered. Definitely will recommend others to check out EyeBuyDirect.
Great glasses and they look good too. The try it in feature really helped.
I love these glasses. Very satisfied and they fit perfectly!
Excellent product, arrived promptly. Would purchase again.
The glasses are a great quality for a great price. My wife and I are frequent buyers.
Answer: Or you can be like me and have not received your order after more than a month of waiting. Granted, I'm in Guam, but given that the USPS works here pretty much the same way it works in the states, no other retailer has any problem getting their packages to me in a timely manner. The company has sent me two different tracking numbers for the same package. The tracking report from the post office says the package was supposed to be here 12 days ago and the last time it appears the package was scanned was 24 days ago. I have emailed the company multiple times and every time they reply with some generic apology and continue to stall. The package clearly got lost in the mail, I get that and I am typically a reasonable person but any respectable merchant intent on providing good customer service in today's online marketplace would have owned up to the issue and offered a refund or have already shipped out a replacement product. They've done neither. Does it mean they are bad people running a bad business? Probably not. However, it does mean there are probably better companies out there to give your business to who won't take so long to get you your glasses.
Answer: It depends on the frame. Some are plastic, some are metal, and there are other materials used as well. The descriptions will indicate the materials they are made out of. I've ordered 3 pairs from EBD ($6 and $9 pairs--cheapest there are) and they are excellent quality. An equivalent pair of frames alone from the store would have cost $150+, not including lenses.
Answer: I received two pairs very quickly but was very disappointed when i put them on only to find out the prescription was completely wrong. There are no refund or exchange directions in your website or with the packaging, so I did not know the number to call. Please get in touch with me asap about exchanging the glasses for ones with the correct lenses. Thank you very much. My name is Ellen Mazzeo Larkfield road East norport, ny Phone: 917-763-0092 I the glasses came without any paperwork and I do not have the order number that was originally used on both pairs. I bought them within this past month or so. (This is after returning a pair that I sent back for the same problem(. Please call me or email me so I can figure out how to correct this error. Or please send me your customer service phone number that I can talk to someone live. Thank you. Emazzeo

