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EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
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Super simple and fast processing, fast shipping, perfect glasses fit and make! Super happy and satisfied
Very good glasses can't see well without any distortion of vision
Love the glasses. My only complain was that the glasses didn't come with a case but it's not a big issue. Love the frames.
Pricing, shipping, communication, etc, all amazing.
Ordering via mobile browsers was not a good experience. All the buttons and options don't show up in Chrome/Firefox/Safari on iOS. I had to use a desktop web browser to place my order.
Needed to get new glasses for an upgraded perscription. EyeBuy Direct is always my first stop. Purchased 3 pairs including a pair of sunglasses. The sunglasses came with a progressive lens which just does not work for me. Had to return them but the process was relatively easy. The hardest part was finding a large enough set of glasses for my perscription. The filter algorithm is a bit tricky in that you have to select glasses compatible with your perscription to get appropriate ones shown. Given my need for large glasses and bifocals, the selection is limited.
I love ordering online, fast and easy during this epidemic. It came on time. The only thing is it's not as perfect a little flaw in the glasses but it's okay it's not noticeable only if you have laser eyes like mine.
My glasses fit perfectly and they arrived super quickly, customer service was great and reached out when i originally ordered incorrectly and they fixed it swiftly.
After two reviews of the option s, I made my selection. The glasses arrived in about 2 weeks and look great.
I am extremely happy with my new pair of glasses. This was my 1st time using eye buy direct and will definitely be ordering more in the new future.
A lot to choose from. Glasses are way too big though. Sending back for an exchange.
Excellent service and delivery. My glasses are nice and clear. The quality is super good.
This are the best glasses I've had in years! I've got the best focus in my distances I've ever had. And I like the way they feel and look on me. Thanks so much.
I ordered more than 10 glasses in a period of 2 years from eyebuydirect and was never disappointed.
Wasn't sure about ordering glasses online. Liked how you can preview glasses with a picture of yourself! Very helpful! Glasses arrived on time. Experience was great! Will buy from them again!
My experience was great! Customer service responded promptly. The glasses look amazing!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members