On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
First time buying RX online. Glasses are better than expected and arrived very quickly.
I'm delighted with my new glasses. They were rapidly prepared and delivered.
My glasses are great! I ordered medium and they fit fineI've never seen prices like these before. I'd definitely recommend!
My glasses were a bit bigger than I thought they would be and don't seem very blue light reflective. But otherwise... they're very cute. Better for bigger faces.
Really easy to order and fast delivery. Tracking information sent quickly after order was shipped. Processing took a couple days.
I ordered new glasses from EyeBuyDirect after my dog scratched my old ones. Walking through the process of inputting my prescription was super easy and the site offered "add ons" in a way that was easy to navigate. I got blue light protection on my lenses and I can really feel the difference, and the lenses themselves aren't tinted in a way that would color my vision. They were a really good price and are of really good quality. I'll be coming back the next time I have a new prescription.
I was a little skeptical about ordering glasses online, but it was easy, and the selection was great. And my glasses arrived sooner than I expected. Way less expensive than the glasses I ordered from the eye doctor. I would order from EyeBuyDirect again!
Super affordable glasses not only that but they are good quality! I will definitely recommend my family and friends to buy from Eyebuydirect! Thank you!
Ordering from EyeBuyDirect was easy. The site walks you through the process. Very easy and my order arrived quickly.
Quick shipping, seem like decent frames, not sure they fit quite right and might be giving me headaches/making me nauseated but I can't really have anyone check the fit now because of the pandemic so idk
I ordered single vision distance glasses, but they sent reading glasses.
I am so happy with the two pairs I got! They look great!
Every pair of glasses I've bought I've loved! They fit great, they're affordable and they last long. Love my newest pair of sunglasses and the case that was only $5!
Absolutely great! The frame is a little thinner than I expected but I love them.
The sizes were not accurate and the glasses were bigger than I expected.
Order was easy to place. Timing of delivery was perfect. I just got them and tried them on and I think they're so cute, can't wait to where them!
Love the glasses. Got my order in less than two weeks and I love them.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members