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EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
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I would guess it had to do with the holiday rush but it took a long time to get my glasses and they bounced between 2 usps distribution centers for almost a week. In the past I have gotten my orders very quickly.
I love my new glasses! This is my very first pair of bifocals and you all made the process very easy. The price was great also! Thank you!
It was pretty easy to navigate the EyeBuyDirect site to select and order my glasses with my specific prescription. I would order from here again.
My third time purchasing glasses online and through EyeBuyDirect. So easy with amazing frames and sales. The only way I will buy glasses from now on.
My third time purchasing glasses online and through EyeBuyDirect. So easy with amazing frames and sales. The only way I will buy glasses from now on.
I was helped with all the measurements I needed and my glasses shipped quickly. They seem to be better than the ones from the eye doctor.
Glad my glasses came in a timely manner. Love them so much!
Great shopping experience but I'm afraid the wearing experience has been put on hold until I can get the earpieces resized
I would say I loved this site had both my pairs actually worked for me. However one of my eye glasses seems to have the prescription wrong. I have bifocal glasses and I am unable to wear one pair because the prescription seems to be different and they make me very dizzy and nauseous. The second pair is great, I like the look and the prescription is fine and has no negative affects.
Very good and economic glasses, only bad thing was the delivery time, it took almost three weeks after I received the shipping confirmation.
Great glasses and a great price, however it took three weeks for them to be delivered.
The glasses fit perfectly and they come on time. It has fast processing and take care details of the prescription
The glasses are great but don't fit properly need adjusting and there is no store to bring them into
I paid for two day shipping and it took like two weeks to arrive in a beaten up box.
The order took a little bit longer than expected but I am satisfied.
They had a big selection of glasses for a super cheap price. The quality is good!
Lots of glasses to choose from, excellent price
Great quality and shipping within 5 days!
The glasses fit well and I liked the look. However, they seem to very fragile. I bought this second pair to replace the same frame that I had broken earlier. With this second pair, it has already bent and the glasses are crooked.
Customer service very helpful and patient!
Thankyou much
Customer service very helpful and patient!
Thankyou much
Lots of great frame options at excellent prices, but the site is pretty glitchy and the virtual try on isn't all that great.
Lots of great frame options at excellent prices, but the site is pretty glitchy and the virtual try on isn't all that great.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members