EyebuydirectReviews 16,249

Ordering is easy, instructions are clear, wonderful selection of eyeglasses.

Easy and would do it again. Glasses are top notch. Prescription was spot on. Left off one star as I had to contact chat service to get a 2nd pair coming my way due to the Segment Height being to high for progressives, however that chat was easy, took a photo and sent to rep. He said new pair would arrive 7-14 days. Customer service is top notch. Would def buy more. PS. No insurance used and saved $450 from local vision (that used insurance). Vision Insurance is a waste in my opinion.

I love it here. Always affordable and pretty glasses.

I've gotten tons of compliments on my frames. Thank you for providing a great value for a. Awesome product.

A little unsettled that I have to put in prescription rather than uploading my old one. I am afraid I will make mistake. Still glasses are great.
Personally I did better to get name brand frames (Ray Ban). Still considerably pricier than Eye directs cheaper frames but really did fit better. But overall the eyeglasses were a real bargain, they fit great. I am waiting to see how well the clarity (in terms of scratching) hold up

Don't waste your money here. I've been trying to get a refund for over a week. I ordered sunglasses on 3/20/2022. They were delivered on 4/1/2022. Upon trying them on, it was determined that something was wrong with the prescription and the lenses were extremely thick. I emailed asking to return and was given a return label. I mailed them on 4/4/2022 and they attempted to process a refund. However, during the time, the card that was originally used was stolen and had to be replaced. I've called asking about getting the refund to the replacement card since both were linked to the same bank account. For the past week, I've gotten the run around. My bank has explained to the that they can't process a refund on a "hot card" and requested that the company try another method. The only thing the company will do is process store credit or give me a gift card that can only be used at Eyebuydirect. I don't want either since i will not be using them again and will not tell friends or family to use them. I paid $91.60 for the glasses and was told I would get a refund of $90.62. The one thing they fail to tell you is that you can only get refunds to the original form of payment.

Great experience, fast delivery, and great prices! Will definitely be back for more!

Very quick and easy! Ordering was very very easy and fast!

This seemed easy and fun to order. However, I was happy with the glasses that I chose. The next day I was able to return and get another frame & lenses. Hopefully these will be a better choice for me.

Great quality, great prices, great delivery. Highly recommend!

Maybe everyone in the company is sick, but the only time I found someone on the chat support was Sunday morning before noon. I live in Austin TX and EyeBuy is also in Austin TX. I chose them because I am in a panic that I lost my glasses on a trip 10 days ago. Last time I ordered in December my glasses were delivered super fast. Now, I ordered, paid all of the express fees and my current order has been sitting in 'processing' for SIX DAYS. Seriously - what is up? I even received an overnight UPS expedited tracking number a week ago, then the next day UPS said "Psych! We will let you know when it will ship." I'm SO FRUSTRATED with your service. I literally could drive down the street and pick these up. Where are your employees? I wish I went to Walmart at this rate I'd have my glasses by now. I have been sitting on this chat bot for 10 minutes and no one is answering. What horrible service.

Fast delivery. Love the new sunglasses. They are beautiful

Very easy site to navigate and offers many styles and choices, tailored for any look.

I love how the Blue-light filter is packaged with the light reactive tint. It was easy to choose frames and they arrived quickly. They are exactly as pictured and I am loving them.

I absolutely love all the styles that are available to choose from! These new frames are so cute.
I never thought round frames would look good on me!

Love the selection, assistance, virtual try-on and prices and perks!

I purchased their "Advanced lenses" prescription glasses and in less than 2 years the lenses have completely lost their integrity and quality is horrid (foggy, scratchy, peeling on edges). I contacted their online support to see if anything could be done, the customer representative was very rude and basically shoved a discount code in my face and told me to just buy another pair. I am very disappointed as a whole by this company. I'm never buying from eyebuydirect ever again.

Got on the internet look for glasses work best on my motorcycles and have a good price and eyebuydirect had what i wand

Gotten half a dozen pairs of glasses for me and my family. Have loved every pair!

My first time ordering from this site & I absolutely love my new glasses. RATE 10