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EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
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Site was easy to navigate, and placing the order was simple. Many options to choose from. Price is fair.
I've been using EyeBuyDirect for over 3 years now, and their service is top-notch! Not only can I find the best deals on the market, but I can also expect wonderful customer service whenever there is an issue, which there rarely is!
Quick and easy! I've needed glasses for so long because I lost my pair. I'm so glad I got 2 for $60!
Very easy. My prescription was already saved from the last time I shopped with you- I've had my eye on a few pairs forever- with text updates on different deals, I was able to find a FEW pairs I loved, for less than a quarter of the price I'd pay at a glasses chain, and was able to use the try on features to try before I buy. Everything up till now has been perfect.
Got coupon in the mail about 2 weeks ago and when I entered it was told invalid code. Not happy with this kind of advertising
It was a good experience. Although the glasses are a little short on the side they are a good quality and cheaper than what I was quoted at my eye Dr.
You see advertising all over for fast shipping. It still two over two weeks to receive my glasses. They are tricky with that part.
I love this store so much! Will definitely shop here again.
The glasses were supposed to be made with the option of Transitions. What I received were sunglasses. When I called to exchange the regular glasses with Transitions was not available...
Everything is good but time of delivery is very more
It was super easy to order on line. However, I thought my sun glasses would be polarized. They are super dark. I wasn't able to try my glasses on and I don't like that they sit on my cheeks. They were more round than rectangle. But, they will do.
My glasses fit tight and small. Also I thought I had ordered the clear and change dark with the sun but I think I did order wrong. Still the glasses don't fit me. They are very cute.
Very easy to place order. About an hour after placing my order, I decided to change the frame. I gave customer service a call and the change was made. Really like my new glasses.
Good experience. One page of website was a bit confusing.
Very easy and affordable very easy and affordable and I like that you can try them before you buy them
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members