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EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
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The shipping time was horrendous. It took 2 weeks to ship.
Price was good quality not the best, my eyes hurt when I wear The glasses
This is my 3rd order placed with EyeBuyDirect and as always the process is easy, accurate and my glasses arrive in a timely fashion.
I was able to find a new second pair of glasses and purchase them with my FSA card easily enough. I received notice on June 3rd they had shipped and then just received them June 17th and only after I contacted to complain. Just be a little more transparent with the customer when you, obviously, screwed up somewhere. It goes along way in this society of lies we're living in.
Other than that, good work.
Honestly, I am happy with my glasses they fit my face like the virtual try on showed and the color I got is almost identical to what I saw on screen. They seem to be good quality and they weren't a bad price at all. My only issue is that I think I need to go somewhere to have my nose and ear pieces adjusted. They fit fine, but are a little loose and slide down my nose. I know they give instructions on how to fix these issues but the ear pieces weren't really flexible after soaking them in hot water and I felt very uncomfortable trying to adjust the nose pieces, from fear of breaking them. But other than that they are great glasses for a pretty decent price.
Wondered about XL size frame size but they look great on my 15 year old daughter.
Very happy with the service... had some difficulty with the try-on version of your on line site.
I always recommend EBD to people and different people ask me where i got my glasses at least twice a week
I have been buying my eyeglasses from EyeBuyDirect for several years and have been satisfied with the price, service and quality of the products each time.
At first I was a little sceptical ordering glasses online, but I'm very happy with my purchase. The lenses are great, I choose the smart blue filter ones and they work pretty neat. The frame is also amazing, very lightvear and the metal parts feel like good quality.
Great glasses at a great price, extra fast service
Easy me fast and it looks nice I love it and it's very light
The color I wanted, it fits perfect I love them! They're different and thats what I was looking for!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members