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EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
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I found the on line process a bit confusing and finally ended up calling in. This became fine then. A bit of sticker shock when the final price is reached.
I think you have good customer services who's care and knowledgeable of what they do
Easy to search. Fast delivery. Price is compatible to other online eye glass shores.
The first set end up not working out but eyebuydirect made exchange process so simple and quick!
Had to return glasses due to an error on my part, the customer service process was easy and efficient.
Very easy and numerous options forms frames to lenses. This is my 6th pair of glasses- just love how easy EBD is to work with.
Easy, fast, reasonable priced and great product! Will recommend to others.
My first time ordering a prescription glasses online, it was beautifully made but I still prefer that I actually try it on. The fit wasn't perfect, I have to add nose pads.
That service was great. I got my order on time. I am very happy with my product and I will recommend the service to anyone.
CR-39 is Eyebuydirect's default lens material. CR-39 is just about
Like glass in its refraction chara2cteristics, and, like glass, it doesn't
Leave color fringes around lights. And that, along with its overwhelming
Number of 5 star reviews, Eyebuydirect, will be my default for buying
Eyeglasses online.
Easy and quick with member rewards and saved prescriptions!
Chat help was a positive addition to the experience. THank you
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members