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Eyebuydirect

4.6

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From the business

EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.


eyebuydirect.com
Founded in 2005
Pasadena, CA
+246
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Eyebuydirect Reviews Summary

The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.

This summary is generated by AI, based on text from customer reviews

service
1,669
value
5,189
shipping
5,189
returns
132
quality
5,292
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New York
1 review
0 helpful votes
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Reasonable Price
January 2, 2023

Good price and fast delivery. I like the eco-friendly packaging

Date of experience: January 2, 2023
Indiana
1 review
0 helpful votes
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Cheap and Fast!
January 2, 2023

My insurance only covers glasses OR contacts once a year, and I have daily contacts, so I always have to buy new. I haven't bought a new pair of glasses in over 10 years. I got my prescription from my eye doctor and added it to Eye Buy Direct website and got a new pair of glasses for $30! I even got the option to add blue light, which I did since I sit at a computer screen for most of the day. Great experience!

Date of experience: January 2, 2023
Texas
2 reviews
0 helpful votes
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Eyebuydirect Does a Great Job Again!
January 2, 2023

Third time I have ordered glasses from you... love that my prescription is right there and handy and I dod not have to figure anything out.

Date of experience: January 2, 2023
Florida
1 review
0 helpful votes
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Great
January 2, 2023

My glasses came in early they are just what the picture showed

Date of experience: January 2, 2023
Illinois
1 review
0 helpful votes
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Very pleased
January 2, 2023

Glasses are great. Only complaint is USPS showed my glasses where finally at my local post office, but then headed way south, 30 minutes away, so it had to route back here, which took several more days of waiting. Not EyeBuyDirect fault.

Date of experience: January 1, 2023
Pennsylvania
1 review
0 helpful votes
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Glasses
January 2, 2023

Fast,inexpensive glasses,I can actually say I love them

Date of experience: January 1, 2023
New York
1 review
0 helpful votes
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1st time buyer
January 2, 2023

Shopping experience was good in terms of placing the order however the process took a while now to do a follow up to ensure that my product will arrive before my trip as advertised. It appears the rep I spoke to do some thing in the back to ensure that my order arrived on time, so I was eventually satisfied with that. The product however appears to not be as good of quality but I guess commensurate with the price.

Date of experience: January 1, 2023
Virginia
1 review
0 helpful votes
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Happy customer
January 1, 2023

Good price for quality glasses, quick delivery, no surprises

Date of experience: December 31, 2022
Texas
1 review
0 helpful votes
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Great Experience
January 1, 2023

Cost friendly glasses and they are stylish. I will be buying more very soon.

Date of experience: December 31, 2022
Colorado
1 review
0 helpful votes
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Comfortable, stylish, inexpensive
January 1, 2023

It was easy to filter results to choose which frames i wanted, and the ordering process was clear and simple. They arrived quickly and are comfortable to wear all day.

Date of experience: December 31, 2022
Georgia
1 review
0 helpful votes
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Eyeglasses
December 31, 2022

Convenient and low priced. Very easy to choose and the virtual try on was a big help.

Date of experience: December 31, 2022
Oklahoma
1 review
0 helpful votes
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Great deal
December 31, 2022

I was very happy with the product it was exactly what I got I will be ordering from them again

Date of experience: December 31, 2022
Illinois
1 review
0 helpful votes
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Great job
December 31, 2022

I'm very happy with the glasses. As always, you guys do a great job

Date of experience: December 31, 2022
Arkansas
1 review
0 helpful votes
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Great frames for a great price!
December 31, 2022

The process was easy, and the prices are very reasonable especially for blue- light filtering lenses. Shipping took a while but it was definitely worth it when they finally arrived!

Date of experience: December 30, 2022
Maryland
1 review
0 helpful votes
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Returning customer
December 31, 2022

I own 4 pairs of glasses from EyeBuyDirect. I'm a happy returning customer. The frames fit me well and the prices are so much better than other shops. Very happy with my purchases.

Date of experience: December 30, 2022
Florida
1 review
0 helpful votes
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Great pair of glasses
December 30, 2022

I bought them for my daughter. It was so easy and they look great!

Date of experience: December 30, 2022
Kentucky
1 review
0 helpful votes
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Delivery time
December 30, 2022

Delivery time was actually horrific, I know that's not really EBD's fault. My order came to my state and was so close to me, then left my state, then shipped across the country, and came back to my state. It was bad.

Date of experience: December 30, 2022
California
1 review
0 helpful votes
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Love them!
December 30, 2022

I love how easy and simple it is to purchase glasses through Eyebuydirect.the glasses are so lightweight and form fitting every time I receive them.

Date of experience: December 29, 2022
New York
1 review
0 helpful votes
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I wish there was an option to expedite shipping and order with no lenses at all, since I just threw out the lenses sent and took them to my optician to get Zeiss lenses.

Date of experience: December 29, 2022
Tennessee
1 review
0 helpful votes
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Such a great website
December 30, 2022

I have ordered 3 pairs of glasses, they are great in quality and cheaper than expected. And i also love how you can add things like blue lights and shading on to your lenses.

Date of experience: December 29, 2022