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EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
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Everything was great with the ordering and shipping process and glasses are beautiful and look great on me. But I have notice headaches, eye pain, dizziness, and nausea that seems related to the dizziness. When I am looking straight ahead my view is clear and good, but when I move my head I feel my eyes staining and it feels like my eyes are pulling. Also lenses seem to smudge easy and seem harder to clean than other glasses.
Loved the price and quality but the delivery time was not what I was expecting.
I bought two pair of glasses because I just had a baby and felt like i needed extra, just in case my original broke. Well, it did and now I'm wearing full time the ones I bought here. It was affordable and it fit perfectly on me.
Easy and inexpensive. Take a bit to shipped but I'm very satisfied.
Plenty of frames and colors to select from. Just filled in my prescription info and any extras I wanted. Used Afterpay! Only hitch was unable to follow progress, seems once it hit " shipping" notification stopped, had to make several calls…
Easy to navigate pricing and sales structure. Lens prep was slower than anticipated, but I'm sure that was from the increased volume due to the sale. Good pricing. I love the new glasses. Thank you!
Positive experience, easy to tell the size of the frames and thought the price was great
Received what I wanted, and could see well through the eyeglasses.
It was an overall good experience, check out, status updates, and delivery, but I feel the frames are a bit flimsy for the price they cost.
They got my glasses made and shipped in a quick timeframe. I love how they turned out and I would definitely recommend Eyebuydirect to anyone!
It was a lengthy process trying to buy glasses online when you like to try em on first. But I was really glad that they offerd the 3D Try on feature it made it so much easier to decide.
I have purchased eyeglasses before from EyeBuyDirect in the past. At that time my order came in a promptly. My current order took about a week. Not sure what is going on. But I am overall happy with the eyeglasses I have purchased.
Great every time! Site is easy to use and the prices are fair.
Easy to order, decent product, good pricing. I need to find somewhere to get them adjusted. They are slightly uncomfortable.
We have bought our glasses from Eye Buy direct for the last five years, and I've always had a very good experience.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members