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EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
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I had a really great experience. I love my glasses and how light it feels on my nose. It was so affordable. I would not go anywhere else but here to get glasses.
The glasses i order are way to big on my sons face
Order to longer than expected even though I paid the 2 day shipping.
I always buy my prescriptions glasses from eyebuydirect. Best online shop for glasses!
Great shopping experience, price and quality of product.
Using the website was easy, the prices are great and the order arrived w/in a week. The quality of the frames is fine, what I would expect for the very low price.
The fit was also good- better than expected since it was all done virtually.
Sadly, the pair that turned out to be my favorite- they had nice dark green frames and a cute style... my husband accidentally ran them over in our garage with his SUV. They broke into hundreds of pieces.
When placing the order Eyebuydirect's website said 9-14 days to delivery, but we didn't get them for 3 weeks. The order was shipped on the 9th day after the order was made, and then it sat at a shipping facility in Texas for another week.
Also always scale up on the quality of the lenses. My daughter doesn't have a very significant prescription so I thought I could get away with the basic lenses, but they look like little magnifying glasses. We'll give them a shot but I'm not so hopeful.
Post office delivered to wrong address. Eyebuy direct customer service was great and willing to replace but a peek into neighbor mailbox ( who is not home much) revealed the mistake.
Ordering with Eyebuydirect was a great experience. We were able to choose frames that we liked at a reasonable price. Will will order from here again in the future.
Everything was very easy. The glasses arrive safely and I am happy with them.
High ease of purchase. Try-on function for people who can't see without glasses didn't really work, but it's a great idea for those who wear contacts. Customer service chat function was very helpful to modify my order.
Good selection. Great prices. Web site doesn't bring you back to where you left off after 'trying on'. Difficult to shop for specific sizes.Delivery was about 3 weeks.
Good selection. Great prices. Web site doesn't bring you back to where you left off after 'trying on'. Difficult to shop for specific sizes.
Love EyeBuyDirect!
I get all my eyewear from EyeBuyDirect and very happy with the quality, price and overall experience.
There was a buy one get one offer but I received only one glass.
It's was easy to order and the glasses are affordable
Great will be ordering more. Glasses are perfect and fit well
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members