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EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
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Easy process, great selection. Quality Eyewear. Would recommend.
Quick and easy. The glasses are excellent. I am more than happy.
Thank you. My order arrived quickly and exactly what I order. I have been a customer for two years now and you guys have made my eyes simpler. Thank you.
Great selection of trendy frames for an excellent price.
The frame selection was excellent, I've been looking for white frames that didn't scream "Bro" vibes for years, and FINALLY I came across a pair on eyebuydirect. I wore them to work the day after I got them in and everybody loves them.
I paid $19.99 for express shipping. The glasses were shipping quickly but took almost a week for the plant to ship. You will not get the glasses quickly.
It was relatively easy to navigate the website to select the frames I liked and make the purchase. I was informed throughout the production process of when my product would ship and after it shipped. I was happy with the quick production and shipping turnaround. I am also very happy with my new glasses and how it fits & feels.
Great prescription sunglasses at a good price! I ordered sunglasses and needed them to be a darker tint. I was able to chat with a real person and they exchanged the order right away.
Shopping on the website is so easy. There are so many cute frames to choose from and they are very thorough on making use your prescription is correct. Highly recommend!
2-day shipping orders should be received in 2-days... and the language on the page should have been more clear. The way the order went, it took longer.
Other then that the glasses were accurate and look good!
On time, good quality, intuitive website. Easy purchase
Very quick and easy! Got my prescription and priced out glasses at an eye doctor. Got quoted $500 for a pair of glasses, quickly left and jumped online to find a cheaper option. So happy with my purchase and plan to order several more pairs soon. I am pretty rough on glasses so I would rather pay little and have more. Plus I did the 2 day shipping and loved the turn around time!
Very easy, and the glasses are shipped pretty quickly. Afterpay is a great option. I've used this every time my prescription changes.
Took long to receive them and when i received them it was the wrong prescription so now i have to send them back which idk how long it will take to get them now
I had a really great experience. I love my glasses and how light it feels on my nose. It was so affordable. I would not go anywhere else but here to get glasses.
The glasses i order are way to big on my sons face
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members