On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Yay so cool and awesome and yes and yes and so dope and cool
I responded to this ad through the text message you sent me which offered a coupon to purchase "OOOBOHO" and 2-day delivery, once I completed my first pair of glasses, neither offer was available to select from. Please do not text me offers that draw my attention, yet are not available to me...I consider that as false advertising. Hopefully all goes well and this will not be my last purchase.
It was easy to shop, easy to check out quick to ship
I understand the limitations of running business completely online. The glasses still have limited clarity within the frame view.
Fast easy and love the discount that was offered. Also love being able to choose from great styles that can be rushed and made to order immediately.
The first pair I got didn't work and were too small. Contacted customer service and they ordered the ones I wanted to exchange them for and the second ones are perfect.
Gbhj jjnkk ghbnj jjjj jii uiuygv njhbgvfc tyre7uhbn jhgvf
I'm am so satisfied with the product quality and the turnaround time. I would highly suggest buying from them and I will be buying from them again.
I ordered a pair of glasses and didn't love them. I contacted customer service and they were quick to offer a replacement pair or refund what I paid. I chose a replacement pair and they credited me the difference in cost! It was all super fast and wonderful. Very happy!
Love buying glasses from here for myself & family.
Excellent site.Great selection of glasses,including premium brands.Love the available discounts.
Tons of frames to choose from! Definitely will be back for more.
I love the website, it's so easy for anybody to place an order.
Love EyeBuyDirect! Easy to find great glasses at an affordable cost.
Love the styles, colors and prices! It was frustrating going back to see what I had tried on previously. Could be easier.
I have about 5+ pairs of glasses
One for every mood/outfit! Best website!
Good quality! Everyone loved it! My favorite eyeglasses store
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members