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EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
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I returned the rx was not right. But your customer service was really good. And the return was fairly easy
Still waiting on the funds bring returned. But it hasn't been too long yet.
Some of the bifocal lenses, don't fit all the frames. My husband was a little disappointed he couldn't get bifocals in aviator frames.
Got my prescription entered it on my order. Ya might want to make sure you measure your face a little better. I could've gone up one size! But unbelievably low price. I just bought glasses and paid 450$. Got a second pair just to leave at work. Get product for the price!
Wide selection of frames and simple to provide prescription details.
Lots of variety and very easy to find affordable frames you like. Great customer service and easy returns as well.
Tons of great frames for all prices! I've ordered from EyeBuyDirect multiple times, and I've loved my glasses every time!
Fast and simple, but wish my prescription was compatible with more frames.
I had a good experience except my one pair of glasses are falling down a little when i wear them.
East to contact customer service I like that they donate glasses and it's easy to do
I always find a pair that are must-haves. Even getting a new pair a week ago, I've already picked out my next pair. Ordering is seamless, shipping is reasonable and the quality is unmatched!
I usually get my glasses through my eye doctor but after switching to an insurance that they don't take I looked into online options. The new pair I ordered were delivered in a week and are exactly what I ordered. The sizing was a little difficult to determine but ended up working out.
I have had the best experience and was super simple to put my order in. Will definitely order more glasses again!
I purchased 2 pair of glasses for my son and it was great quality. Delivery was fast and most of all my son loves them too. Placing the order adding prescription was simple and easy.
Not willing to put a public review at this time. $10 frames more than a year ago, the arm broke off recently. Without a hinge, it cannot be repaired, I had to purchase a new frame.
New progressive frame does not seem to be right prescription. I will take to eye doctor to make sure it correct.
I love them so far a lot of compliments with my new glasses I will get myself another pairs soon
Was looking for a different and fun designed pair of glasses for a long time. The digital try on was pretty spot on with placements and showed the exact size of the frame!
Easy to find frames and their specs. My favorites. Loved the selection, the colors, and the weight.
Easy checkout.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members